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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alfresco

    Score9 out of 10
    N/AThe Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A

    IBM Blueworks Live

    Score9.1 out of 10
    N/ABlueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
    Pricing
    AlfrescoIBM Blueworks Live
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AlfrescoIBM Blueworks Live
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    AlfrescoIBM Blueworks Live
    Considered Both Products
    Hyland
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    31 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    25 Answers
    Features
    AlfrescoIBM Blueworks Live
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Alfresco and IBM Blueworks Live
    Feature
    Alfresco
    8.2
    7 Ratings
    1% above category average
    IBM Blueworks Live
    -
    Ratings
    Content capture & imaging9.05 Ratings00 Ratings
    File sync, storage & archiving9.06 Ratings00 Ratings
    Document management9.07 Ratings00 Ratings
    Records management8.06 Ratings00 Ratings
    Content search & retrieval10.07 Ratings00 Ratings
    Enterprise content collaboration7.07 Ratings00 Ratings
    Content publishing & creation7.05 Ratings00 Ratings
    Security, risk management & information governance9.06 Ratings00 Ratings
    Contract lifecycle management8.95 Ratings00 Ratings
    Automated workflows8.04 Ratings00 Ratings
    Artificial intelligence6.03 Ratings00 Ratings
    Mobile support7.04 Ratings00 Ratings
    Integration8.04 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Alfresco and IBM Blueworks Live
    Feature
    Alfresco
    -
    Ratings
    IBM Blueworks Live
    8.2
    36 Ratings
    6% above category average
    Dashboards00 Ratings8.018 Ratings
    Standard reports00 Ratings8.935 Ratings
    Custom reports00 Ratings7.732 Ratings
    Process Engine
    Comparison of Process Engine features of Alfresco and IBM Blueworks Live
    Feature
    Alfresco
    -
    Ratings
    IBM Blueworks Live
    7.6
    36 Ratings
    9% below category average
    Process designer00 Ratings8.235 Ratings
    Process simulation00 Ratings8.231 Ratings
    Business rules engine00 Ratings5.832 Ratings
    SOA support00 Ratings7.829 Ratings
    Process player00 Ratings8.132 Ratings
    Support for modeling languages00 Ratings7.234 Ratings
    Form builder00 Ratings8.016 Ratings
    Model execution00 Ratings7.716 Ratings
    Collaboration
    Comparison of Collaboration features of Alfresco and IBM Blueworks Live
    Feature
    Alfresco
    -
    Ratings
    IBM Blueworks Live
    8.4
    37 Ratings
    1% above category average
    Social collaboration tools00 Ratings8.437 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Alfresco and IBM Blueworks Live
    Feature
    Alfresco
    -
    Ratings
    IBM Blueworks Live
    6.1
    33 Ratings
    28% below category average
    Content management00 Ratings6.133 Ratings
    Best Alternatives
    AlfrescoIBM Blueworks Live
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AlfrescoIBM Blueworks Live
    Likelihood to Recommend
    9.0
    (18 ratings)
    8.7
    (40 ratings)
    Likelihood to Renew
    9.0
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (2 ratings)
    8.3
    (5 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AlfrescoIBM Blueworks Live
    Likelihood to Recommend
    Hyland
    Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
    Incentivized
    Read full review
    IBM
    Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
    Incentivized
    Read full review
    Pros
    Hyland
    • Basic workflows are easy enough for casual users to set up and utilize.
    • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
    • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
    • Folder rules are easy to set up and make assignment of metadata easier to automate.
    Incentivized
    Read full review
    IBM
    • Easy to create process diagrams quickly, while collaborating with others.
    • Create linkages to sub-processes and other workflows.
    • Track activities using metadata such as which IT systems are utilized.
    • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
    Incentivized
    Read full review
    Cons
    Hyland
    • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
    • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
    • Integration with multiple silos for content.
    Incentivized
    Read full review
    IBM
    • In particular, we have had problems with the availability of the service because the platform frequently crashed.
    • Is not easy to pull some indicators.
    • We would like to be able to see a different interface, long ago with the same.
    • Payment process is not easy.
    Incentivized
    Read full review
    Likelihood to Renew
    Hyland
    As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Usability
    Hyland
    The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.
    You can upload files by using the web drag and drop, WebDAV, FTP, and more.
    Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Support Rating
    Hyland
    I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
    Incentivized
    Read full review
    IBM
    I have gotten great response for the very few times I needed support.
    Incentivized
    Read full review
    Implementation Rating
    Hyland
    Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Alternatives Considered
    Hyland
    All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
    Incentivized
    Read full review
    IBM
    Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
    Incentivized
    Read full review
    Return on Investment
    Hyland
    • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
    • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
    • Ability to secure documents and provide access to only those who should be allowed to see that content
    Incentivized
    Read full review
    IBM
    • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
    • Now, most things are automated; we can quickly know when a product will be in low stock.
    • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
    Incentivized
    Read full review
    ScreenShots

    Alfresco Screenshots

    Screenshot of Alfresco Control CenterScreenshot of Alfresco

    IBM Blueworks Live Screenshots

    Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.