Alfresco vs. IBM Blueworks Live

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alfresco
Score 9.1 out of 10
N/A
The Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A
IBM Blueworks Live
Score 8.9 out of 10
N/A
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
Pricing
AlfrescoIBM Blueworks Live
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AlfrescoIBM Blueworks Live
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AlfrescoIBM Blueworks Live
Features
AlfrescoIBM Blueworks Live
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Alfresco
8.2
7 Ratings
2% above category average
IBM Blueworks Live
-
Ratings
Content capture & imaging9.05 Ratings00 Ratings
File sync, storage & archiving9.06 Ratings00 Ratings
Document management9.07 Ratings00 Ratings
Records management8.06 Ratings00 Ratings
Content search & retrieval10.07 Ratings00 Ratings
Enterprise content collaboration7.07 Ratings00 Ratings
Content publishing & creation7.05 Ratings00 Ratings
Security, risk management & information governance9.06 Ratings00 Ratings
Contract lifecycle management8.95 Ratings00 Ratings
Automated workflows8.04 Ratings00 Ratings
Artificial intelligence6.03 Ratings00 Ratings
Mobile support7.04 Ratings00 Ratings
Integration8.04 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Alfresco
-
Ratings
IBM Blueworks Live
8.1
36 Ratings
4% above category average
Dashboards00 Ratings8.018 Ratings
Standard reports00 Ratings8.835 Ratings
Custom reports00 Ratings7.632 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Alfresco
-
Ratings
IBM Blueworks Live
7.8
36 Ratings
6% below category average
Process designer00 Ratings8.435 Ratings
Process simulation00 Ratings8.331 Ratings
Business rules engine00 Ratings6.232 Ratings
SOA support00 Ratings7.729 Ratings
Process player00 Ratings8.232 Ratings
Support for modeling languages00 Ratings7.634 Ratings
Form builder00 Ratings8.016 Ratings
Model execution00 Ratings7.716 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Alfresco
-
Ratings
IBM Blueworks Live
8.6
37 Ratings
3% above category average
Social collaboration tools00 Ratings8.637 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Alfresco
-
Ratings
IBM Blueworks Live
6.6
33 Ratings
21% below category average
Content management00 Ratings6.633 Ratings
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User Ratings
AlfrescoIBM Blueworks Live
Likelihood to Recommend
9.0
(18 ratings)
8.8
(40 ratings)
Likelihood to Renew
9.0
(9 ratings)
-
(0 ratings)
Usability
9.0
(3 ratings)
-
(0 ratings)
Support Rating
7.0
(2 ratings)
8.3
(5 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
AlfrescoIBM Blueworks Live
Likelihood to Recommend
Hyland
Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
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IBM
Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
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Pros
Hyland
  • Basic workflows are easy enough for casual users to set up and utilize.
  • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
  • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
  • Folder rules are easy to set up and make assignment of metadata easier to automate.
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IBM
  • Easy to create process diagrams quickly, while collaborating with others.
  • Create linkages to sub-processes and other workflows.
  • Track activities using metadata such as which IT systems are utilized.
  • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
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Cons
Hyland
  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
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IBM
  • In particular, we have had problems with the availability of the service because the platform frequently crashed.
  • Is not easy to pull some indicators.
  • We would like to be able to see a different interface, long ago with the same.
  • Payment process is not easy.
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Likelihood to Renew
Hyland
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
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IBM
No answers on this topic
Usability
Hyland
The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.
You can upload files by using the web drag and drop, WebDAV, FTP, and more.
Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.
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IBM
No answers on this topic
Support Rating
Hyland
I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
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IBM
I have gotten great response for the very few times I needed support.
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Implementation Rating
Hyland
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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IBM
No answers on this topic
Alternatives Considered
Hyland
All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
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IBM
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
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Return on Investment
Hyland
  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
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IBM
  • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
  • Now, most things are automated; we can quickly know when a product will be in low stock.
  • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
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ScreenShots

Alfresco Screenshots

Screenshot of Alfresco Control CenterScreenshot of Alfresco

IBM Blueworks Live Screenshots

Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.