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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alfresco

    Score9 out of 10
    N/AThe Alfresco platform, from Hyland, delivers comprehensive cloud-native content services. It is used to intelligently activate processes and content to accelerate the flow of business.N/A

    Kintone

    Score9.7 out of 10
    N/AKintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.

    $120

    per month for 5 users (minimum)

    Pricing
    AlfrescoKintone
    Editions & Modules
    No answers on this topic
    Professional Subscription
    $24
    per month per user
    Offerings
    Pricing Offerings
    AlfrescoKintone
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Minimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
    More Pricing Information
    Community Pulse
    AlfrescoKintone
    Considered Both Products
    Hyland
    No answer on this topic
    Kintone
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    56 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    50 Answers
    Features
    AlfrescoKintone
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Alfresco and Kintone
    Feature
    Alfresco
    8.2
    7 Ratings
    1% above category average
    Kintone
    -
    Ratings
    Content capture & imaging9.05 Ratings00 Ratings
    File sync, storage & archiving9.06 Ratings00 Ratings
    Document management9.07 Ratings00 Ratings
    Records management8.06 Ratings00 Ratings
    Content search & retrieval10.07 Ratings00 Ratings
    Enterprise content collaboration7.07 Ratings00 Ratings
    Content publishing & creation7.05 Ratings00 Ratings
    Security, risk management & information governance9.06 Ratings00 Ratings
    Contract lifecycle management8.95 Ratings00 Ratings
    Automated workflows8.04 Ratings00 Ratings
    Artificial intelligence6.03 Ratings00 Ratings
    Mobile support7.04 Ratings00 Ratings
    Integration8.04 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Alfresco and Kintone
    Feature
    Alfresco
    -
    Ratings
    Kintone
    8.3
    9 Ratings
    6% above category average
    Customer data management / contact management00 Ratings9.76 Ratings
    Workflow management00 Ratings9.29 Ratings
    Territory management00 Ratings8.54 Ratings
    Opportunity management00 Ratings8.54 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.04 Ratings
    Contract management00 Ratings7.03 Ratings
    Quote & order management00 Ratings7.54 Ratings
    Channel / partner relationship management00 Ratings9.33 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Alfresco and Kintone
    Feature
    Alfresco
    -
    Ratings
    Kintone
    9.0
    7 Ratings
    16% above category average
    Case management00 Ratings9.67 Ratings
    Help desk management00 Ratings8.56 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Alfresco and Kintone
    Feature
    Alfresco
    -
    Ratings
    Kintone
    8.0
    2 Ratings
    3% above category average
    Lead management00 Ratings8.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Alfresco and Kintone
    Feature
    Alfresco
    -
    Ratings
    Kintone
    8.9
    9 Ratings
    14% above category average
    Task management00 Ratings9.06 Ratings
    Reporting00 Ratings8.89 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Alfresco and Kintone
    Feature
    Alfresco
    -
    Ratings
    Kintone
    8.1
    8 Ratings
    6% above category average
    Pipeline visualization00 Ratings8.34 Ratings
    Customizable reports00 Ratings8.08 Ratings
    Customization
    Comparison of Customization features of Alfresco and Kintone
    Feature
    Alfresco
    -
    Ratings
    Kintone
    8.9
    11 Ratings
    15% above category average
    Custom fields00 Ratings9.211 Ratings
    Custom objects00 Ratings9.09 Ratings
    API for custom integration00 Ratings8.65 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Alfresco and Kintone
    Feature
    Alfresco
    -
    Ratings
    Kintone
    8.5
    2 Ratings
    12% above category average
    Marketing automation00 Ratings8.52 Ratings
    Platform
    Comparison of Platform features of Alfresco and Kintone
    Feature
    Alfresco
    -
    Ratings
    Kintone
    9.3
    6 Ratings
    20% above category average
    Mobile access00 Ratings9.36 Ratings
    Security
    Comparison of Security features of Alfresco and Kintone
    Feature
    Alfresco
    -
    Ratings
    Kintone
    9.5
    10 Ratings
    12% above category average
    Role-based user permissions00 Ratings9.510 Ratings
    Best Alternatives
    AlfrescoKintone
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    Egnyte
    Score9.3 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Coevera
    Score8 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AlfrescoKintone
    Likelihood to Recommend
    9.0
    (18 ratings)
    9.7
    (58 ratings)
    Likelihood to Renew
    9.0
    (9 ratings)
    10.0
    (8 ratings)
    Usability
    9.0
    (3 ratings)
    9.4
    (16 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    7.0
    (2 ratings)
    9.4
    (46 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    6.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (43 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    AlfrescoKintone
    Likelihood to Recommend
    Hyland
    Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
    Incentivized
    Read full review
    Kintone
    I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
    Incentivized
    Read full review
    Pros
    Hyland
    • Basic workflows are easy enough for casual users to set up and utilize.
    • Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
    • Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
    • Folder rules are easy to set up and make assignment of metadata easier to automate.
    Incentivized
    Read full review
    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
    Read full review
    Cons
    Hyland
    • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
    • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
    • Integration with multiple silos for content.
    Incentivized
    Read full review
    Kintone
    • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
    • More visuals would be great! I love seeing the data visually, and so does my board.
    • That's all I can think of - I really do enjoy the program.
    Incentivized
    Read full review
    Likelihood to Renew
    Hyland
    As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
    Incentivized
    Read full review
    Kintone
    We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
    Incentivized
    Read full review
    Usability
    Hyland
    The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.
    You can upload files by using the web drag and drop, WebDAV, FTP, and more.
    Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.
    Incentivized
    Read full review
    Kintone
    I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
    Incentivized
    Read full review
    Reliability and Availability
    Hyland
    No answers on this topic
    Kintone
    Never had an issue with this.
    Incentivized
    Read full review
    Performance
    Hyland
    No answers on this topic
    Kintone
    Pages load quickly, no issues with response time
    Incentivized
    Read full review
    Support Rating
    Hyland
    I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
    Incentivized
    Read full review
    Kintone
    I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
    Incentivized
    Read full review
    Online Training
    Hyland
    No answers on this topic
    Kintone
    The training was seamless and easy to follow
    Incentivized
    Read full review
    Implementation Rating
    Hyland
    Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
    Incentivized
    Read full review
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
    Read full review
    Alternatives Considered
    Hyland
    All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
    Incentivized
    Read full review
    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Hyland
    No answers on this topic
    Kintone
    Should be multiple pricing packages.
    Incentivized
    Read full review
    Scalability
    Hyland
    No answers on this topic
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
    Read full review
    Professional Services
    Hyland
    No answers on this topic
    Kintone
    We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
    Incentivized
    Read full review
    Return on Investment
    Hyland
    • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
    • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
    • Ability to secure documents and provide access to only those who should be allowed to see that content
    Incentivized
    Read full review
    Kintone
    • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
    • It allows a few of our employees to work remotely, which was essentially impossible prior.
    • We can see raw data for success/failure rates, which we actively use in our employee review process.
    Incentivized
    Read full review
    ScreenShots

    Alfresco Screenshots

    Screenshot of Alfresco Control CenterScreenshot of Alfresco

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile