Hyland RPA vs. SAP Build

Hyland RPA is well suited for highly repetitive manual processes. It works really well with more modern web applications. It is more difficult to work with older client-server applications where fields, buttons, and links may be harder to identify, but with time and experience using the tools, most problems can be resolved.

SAP Build is a strong and reliable partner with a rich FAQ and consulting power. New features make sense and are easy to distribute within the team and to end users. The community is nice, and there are many discussions on product development, shared solutions, and productivity improvements. UI is also one of the strongest points.

Incentivized

• Configurability
• Transparency
• Ease of Implementation

Incentivized

• Its drag and drop editor is even simpler than the very popular WordPress
• No code feature to build any type of website
• Not a lot of technical expertise is required to use this tool
• The client loves it as they can themselves use it for quick tweaks

Incentivized

• Lack of dedicated support
• Documentation
• Training

Incentivized

• Comparing to other RPA Tools, SAP Build automation lacks enough user guidance.
• Licensing is a little bit confusing.
• From a technical perspective, older versions of the automation part are not always stable, but the other services (workflow, business rules, apps, etc.) are much more stable.

Incentivized

Our teams are now completely dependent on this solution and we've restructured our teams around the new processes we now have in place. It would be extremely difficult to be able to move forward without this product. We are more likely to buy more RPA bots than not renew at this point in time

Incentivized

Both RPA Analyst and RPA Designer are easy to learn and with experience almost any manual process can be automated. Once, the infrastructure is understood any organization should be able easily scale up it's automation efforts across multiple departments.

The SAP Build Apps is definitely getting better, however it is still not as easy to use and complete as some other solutions. This makes it a bit harder to use for Functional Consultants for example. SAP Build Process automation on the other hand is so easy, that everybody can build processes in it.

Incentivized

Hyland has been very responsive to our support tickets. They have consistently responded within their SLA.

There are, for example, great blog writings about automation cases and examples. The studio version is updated often. There are also useful OpenSAP online courses.

Incentivized

Hyland RPA [(formerly AM Ensemble)] is much easier to configure and is fully integrated with Hyland. We probably would have used Selenium to accomplish what we were looking for but that required development resources and we were going to have to build in the integrations with Hyland and OnBase manually. This was useable out of the box and saved on development time

Incentivized

SAP Build stacks up well against the others in terms of what our business needs in order to succeed. It's more of a necessity than the others, but we keep them in mind as we utilize SAP Build. SAP Build's fluidity is great, but it could also be due to our lead user of the softwarre.

Incentivized

• Reduced the need to hire additional staff
• 90-100% coverage of contract settling
• Reducing errors

Incentivized

• SAP Build apps has a high ROI. Development is fast and cloud pricing is good.
• Business objectives are handled better than any other solution for custom app development in the SAP ecosystem.
• Process Automation workflows are very fast to develop, mostly graphically, and work very well.

Incentivized