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i-doit vs. OpenText Universal Discovery and Universal CMDB

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    i-doit

    Score9 out of 10
    N/Ai-doit is an open source IT documentation and configuration management database (CMDB).N/A

    OpenText Universal Discovery and Universal CMDB

    Score4 out of 10
    N/AFormerly from Micro Focus, OpenText™ Universal Discovery and Universal CMDB discovers, maps, and manages IT configurations and can be deployed on-premises or via SaaS. It is used to increase IT visibility and reduce IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis.N/A
    Pricing
    i-doitOpenText Universal Discovery and Universal CMDB
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    i-doitOpenText Universal Discovery and Universal CMDB
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    i-doitOpenText Universal Discovery and Universal CMDB
    Considered Both Products
    Open Source
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    User Ratings
    i-doitOpenText Universal Discovery and Universal CMDB
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    i-doitOpenText Universal Discovery and Universal CMDB
    Likelihood to Recommend
    Open Source
    Network documentation at its best. It helps in technical documentation. Very efficient in documenting all the assets in your network and importing data from CSV files. Gives you a detailed graphical overview of the entire IT Infrastructure. Helps to manage all components including the desktop, printer, and mobile. Handles everything including the hardware, software, and networks.
    Incentivized
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    OpenText
    Micro Focus Universal Discovery and Universal CMDB is well suited for medium to large IT operations after a careful review and strategy definition of all support tools that will be integrated. When it comes to deciding on a set of tools for IT operation management and its different processes like Incident, event, and change management; a good approach would be to create a roadmap with the integrated suite of tools to create a native ecosystem and reduce complexity on the integration and adoption.
    Incentivized
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    Pros
    Open Source
    • Asset management
    • Intuitive
    • Reliable
    Incentivized
    Read full review
    OpenText
    • Management and organization of Configuration Items
    • Ensures a single and uniform source of database to avoid any ambiguity between departments.
    • Proper delivery of services
    Incentivized
    Read full review
    Cons
    Open Source
    • No disdain In any manner.
    • Has a beautiful UI.
    • Has basic editing functions that enables IT companies to have efficient Infrastructure Management.
    Incentivized
    Read full review
    OpenText
    • When getting started the Cloud deployment may be not that easy.
    • To manipulate the system deeply requires a professional operator.
    • Working on large data project.
    Incentivized
    Read full review
    Usability
    Open Source
    No answers on this topic
    OpenText
    Old versions which do not support CMS have a luck of user experience and performance for reports and service modeling.
    Incentivized
    Read full review
    Support Rating
    Open Source
    No answers on this topic
    OpenText
    Some complex issues regarding performance and platform upgrades have been difficult to address and have short time solutions.
    Incentivized
    Read full review
    Implementation Rating
    Open Source
    No answers on this topic
    OpenText
    Upgrades from old versions were really hard to handle.
    Incentivized
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    Alternatives Considered
    Open Source
    i-doit is way more robust than Lansweeper, and has a cleaner interface.
    Incentivized
    Read full review
    OpenText
    Quite competing products but short learning curve and fitment in our IT Landscape were main differentiators.
    Incentivized
    Read full review
    Return on Investment
    Open Source
    • Lets you run a relationship-based CMDB model for service modeling and visualization.
    • It becomes very easy to weigh the dependency chain between devices, software assignment, and cluster management for easy documentation.
    • Gives quick solutions on how to troubleshoot networks.
    Incentivized
    Read full review
    OpenText
    • ensured proper service delivery which helped organizations to grow
    • It was a little expensive for the company.
    • Mainly had a positive impact especially in the cases of risk assessment and analysis.
    Incentivized
    Read full review
    ScreenShots