i-doit vs. OpenText Universal Discovery and Universal CMDB

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
i-doit
Score 9.0 out of 10
N/A
i-doit is an open source IT documentation and configuration management database (CMDB).N/A
OpenText Universal Discovery and Universal CMDB
Score 8.8 out of 10
N/A
Formerly from Micro Focus, OpenText™ Universal Discovery and Universal CMDB discovers, maps, and manages IT configurations and can be deployed on-premises or via SaaS. It is used to increase IT visibility and reduce IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis.N/A
Pricing
i-doitOpenText Universal Discovery and Universal CMDB
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
i-doitOpenText Universal Discovery and Universal CMDB
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
i-doitOpenText Universal Discovery and Universal CMDB
Top Pros
Top Cons
Best Alternatives
i-doitOpenText Universal Discovery and Universal CMDB
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Freshservice
Freshservice
Score 8.7 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
Enterprises
Freshservice
Freshservice
Score 8.7 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
i-doitOpenText Universal Discovery and Universal CMDB
Likelihood to Recommend
9.0
(2 ratings)
8.1
(6 ratings)
Likelihood to Renew
-
(0 ratings)
5.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
i-doitOpenText Universal Discovery and Universal CMDB
Likelihood to Recommend
Open Source
Network documentation at its best. It helps in technical documentation. Very efficient in documenting all the assets in your network and importing data from CSV files. Gives you a detailed graphical overview of the entire IT Infrastructure. Helps to manage all components including the desktop, printer, and mobile. Handles everything including the hardware, software, and networks.
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OpenText
Micro Focus Universal Discovery and Universal CMDB is well suited for medium to large IT operations after a careful review and strategy definition of all support tools that will be integrated. When it comes to deciding on a set of tools for IT operation management and its different processes like Incident, event, and change management; a good approach would be to create a roadmap with the integrated suite of tools to create a native ecosystem and reduce complexity on the integration and adoption.
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Pros
Open Source
  • Asset management
  • Intuitive
  • Reliable
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OpenText
  • Management and organization of Configuration Items
  • Ensures a single and uniform source of database to avoid any ambiguity between departments.
  • Proper delivery of services
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Cons
Open Source
  • No disdain In any manner.
  • Has a beautiful UI.
  • Has basic editing functions that enables IT companies to have efficient Infrastructure Management.
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OpenText
  • When getting started the Cloud deployment may be not that easy.
  • To manipulate the system deeply requires a professional operator.
  • Working on large data project.
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Usability
Open Source
No answers on this topic
OpenText
Old versions which do not support CMS have a luck of user experience and performance for reports and service modeling.
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Support Rating
Open Source
No answers on this topic
OpenText
Some complex issues regarding performance and platform upgrades have been difficult to address and have short time solutions.
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Implementation Rating
Open Source
No answers on this topic
OpenText
Upgrades from old versions were really hard to handle.
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Alternatives Considered
Open Source
i-doit is way more robust than Lansweeper, and has a cleaner interface.
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OpenText
Quite competing products but short learning curve and fitment in our IT Landscape were main differentiators.
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Return on Investment
Open Source
  • Lets you run a relationship-based CMDB model for service modeling and visualization.
  • It becomes very easy to weigh the dependency chain between devices, software assignment, and cluster management for easy documentation.
  • Gives quick solutions on how to troubleshoot networks.
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OpenText
  • ensured proper service delivery which helped organizations to grow
  • It was a little expensive for the company.
  • Mainly had a positive impact especially in the cases of risk assessment and analysis.
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ScreenShots