iATS Payments vs. Synapse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iATS Payments
Score 7.0 out of 10
N/A
iATS Payments is an integrated end-to-end donation processing solutions for nonprofit organizations. The iATS transaction processing services are specially designed to help nonprofit organizations save time and money on fundraising.N/A
Synapse
Score 9.0 out of 10
N/A
Synapse (formerly SynapseFi), from the company of the same name in San Francisco, si a white-label banking API, providing solutions for card issuance, payments, and account set up.N/A
Pricing
iATS PaymentsSynapse
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iATS PaymentsSynapse
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
iATS PaymentsSynapse
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10

No answers on this topic

Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10

No answers on this topic

Enterprises
Adyen
Adyen
Score 8.8 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
iATS PaymentsSynapse
Likelihood to Recommend
7.0
(3 ratings)
9.0
(1 ratings)
Support Rating
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
iATS PaymentsSynapse
Likelihood to Recommend
Deluxe
If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
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Synapse (formerly SynapseFi)
Synapse is great for companies would like to pay their bills on time without the hassle of reaching out to each vendor.
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Pros
Deluxe
  • Excellent customer service
  • Can process ACH transactions as recurring donations
  • Integrates with Salesforce
  • Records name of credit card holder in iATS reports
  • Can process recurring donations on a monthly, quarterly, or yearly basis
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Synapse (formerly SynapseFi)
  • Simple
  • Hands On
  • Easy to navigate
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Cons
Deluxe
  • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
  • Include Discover card transactions in the same deposit with the other cards.
  • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
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Synapse (formerly SynapseFi)
  • Ability to update information
  • Formatting
  • More email report options
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Support Rating
Deluxe
There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
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Synapse (formerly SynapseFi)
No answers on this topic
Alternatives Considered
Deluxe
Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
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Synapse (formerly SynapseFi)
I have not been a user of SynapseFi
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Return on Investment
Deluxe
  • Increased donations.
  • Increased monthly recurring gifts.
  • Decreased use of Discover cards (we discourage using Discover cards).
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Synapse (formerly SynapseFi)
  • Less interest charges
  • Happier clients
  • More credit card usage which leads to benefits
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ScreenShots