IBM App Connect vs. Zapier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM App Connect
Score 8.3 out of 10
N/A
IBM’s App Connect is a cloud-based data integration platform with data mapping and transformation capabilities within connectors between high-volume systems. App Connect also offers near-real time data synchronization and an API builder that is adaptable to the user’s coding skill level.N/A
Zapier
Score 8.9 out of 10
N/A
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
$29.99
per month 750 tasks per month
Pricing
IBM App ConnectZapier
Editions & Modules
No answers on this topic
Starter
$29.99
per month 750 tasks per month
Professional
$73.50
per month 2k tasks per month
Team
$103.50
per month 2k tasks per month
Company
Contact Sales
Offerings
Pricing Offerings
IBM App ConnectZapier
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details33% discount for annual pricing.
More Pricing Information
Features
IBM App ConnectZapier
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
IBM App Connect
8.8
7 Ratings
7% above category average
Zapier
7.3
101 Ratings
11% below category average
Pre-built connectors9.07 Ratings6.798 Ratings
Connector modification8.26 Ratings7.186 Ratings
Support for real-time and batch integration9.07 Ratings9.186 Ratings
Data quality services9.07 Ratings7.166 Ratings
Data security features9.07 Ratings7.565 Ratings
Monitoring console8.77 Ratings6.574 Ratings
Best Alternatives
IBM App ConnectZapier
Small Businesses
Make
Make
Score 9.2 out of 10
Make
Make
Score 9.2 out of 10
Medium-sized Companies
Zapier
Zapier
Score 8.9 out of 10
UiPath Integration Service
UiPath Integration Service
Score 5.3 out of 10
Enterprises
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM App ConnectZapier
Likelihood to Recommend
9.0
(8 ratings)
4.3
(106 ratings)
Likelihood to Renew
9.0
(1 ratings)
10.0
(1 ratings)
Usability
8.0
(1 ratings)
10.0
(5 ratings)
Support Rating
8.0
(2 ratings)
1.0
(10 ratings)
User Testimonials
IBM App ConnectZapier
Likelihood to Recommend
IBM
- great when you need to integrate applications without any message lost or duplicated and when transnationality is important - if you need the highest throughput possible and not much (or not at all) mapping is required, a system like Kafka is more appropriate
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Zapier
Zapier is perfect for simple integrations and setting up generally low-volume accounts that require very little configuration and maintenance. For a distributed structure where a client/outside party is responsible for billing, it’s easy to create an account, put them on a low-cost plan, configure a simple integration and teach them how to alter the setup. Its webhook-based setup is perfect for many simple use cases and there’s no reason to use a more complex or expensive solution.
However, if you have integrations that are increasingly complex (involve parsing, multiple non-linear steps, the integration of non-native APIs), significant in overall volume/data or require additional features (time delays for API limits), Zapier likely isn’t your best choice. Other integration platforms offer higher levels of customization and capability, though they’re typically significantly more complex and expensive.
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Pros
IBM
  • Just the ability to display and consume data through a single dashboard makes this a great application for our business purposes.
  • With the ability to consume their exposed API, data validation and manipulation becomes a breeze.
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Zapier
  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
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Cons
IBM
  • The development and the transformation capability is not so great. I believe IBM is looking to incorporate some of features of IBM APP Connect into API Connect.
  • The authentications features are no way close to CA API Management (f.k.a Laye r7).
  • The development experience is not as good as Apigee's.
  • The GUI should be improved. Maybe the product team should see the other API management tools in their offering.
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Zapier
  • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
  • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
  • Communication when support is actually needed basically doesn't happen
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Likelihood to Renew
IBM
It is the best on-premise application to cloud integration in the market. I guess IBM is planning to integrate IBM App Connect with the IBM API Connect solution.
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Zapier
Zapier is now very much an integral part of our business and we could not operate without it!
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Usability
IBM
You can do some really powerful things with this system. The overall design is an attempt to make configurable some of the routine tasks/common functionality, but allow for development/customization of the core of the application.
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Zapier
Zapier is very user-friendly. They walk you through each step of the zap-building process in an orderly and easy to understand way. Each step of the zap is tested before moving onto the next step. For simple zaps, you can have them up and running within minutes. For more complicated zaps, it may take some experimentation, but Zapier is there to help you troubleshoot.
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Support Rating
IBM
Support is good, however it takes longer than expected to get responses. When bugs are reported they often seem to fall into a black hole.
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Zapier
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
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Alternatives Considered
IBM
We did not select Cast Iron as our iPaaS solution, it was the weakest competitor in the field that we evaluated. Our experience was that it was not nearly as easy to learn, without in-depth training and guidance, and the developer UI was extremely buggy. We subjected each of the vendors to a battery of integrations, from simple to challenging, and it fell short on each one. One of the most simple integrations was grabbing a CSV file from an FTP source, parsing the data, doing a small amount of transformation, then inserting that data into an Azure MSSQL DB. After 2 hours on the phone with the Cast Iron support team, we were still unable to get this working.
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Zapier
  • Zapier is a much more mature platform with much more software that you can integrate into and they add to their portfolio every month
  • Zapier has more functions for each software they connect
  • Zapier has their own services that are very useful
  • They have so many existing work flows that you can easily add
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Return on Investment
IBM
  • I don't see any negative Impact .
  • I like using this tool to do my job.
  • I am comfortable using this tool.
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Zapier
  • It saves us hours of time every week being able to connect services automatically.
  • It enables automations to happen that would not otherwise be possible at all.
  • It allows us to choose other software for specific purposes without the limitations of only the built-in connectivity.
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