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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM B2B Cloud Services

    Score9.3 out of 10
    N/AIBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.N/A

    Zoho Mail

    Score9.2 out of 10
    N/AZoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

    $1

    per user/per month

    Pricing
    IBM B2B Cloud ServicesZoho Mail
    Editions & Modules
    No answers on this topic
    Mail Lite
    $1
    per user/per month
    Workplace
    $3
    per user/per month
    Mail Premium
    $4
    per user/per month
    Offerings
    Pricing Offerings
    IBM B2B Cloud ServicesZoho Mail
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM B2B Cloud ServicesZoho Mail
    Considered Both Products
    IBM
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    IBM B2B Cloud ServicesZoho Mail
    Project Management
    Comparison of Project Management features of IBM B2B Cloud Services and Zoho Mail
    Feature
    IBM B2B Cloud Services
    8.2
    4 Ratings
    6% above category average
    Zoho Mail
    -
    Ratings
    Task Management8.74 Ratings00 Ratings
    Gantt Charts7.94 Ratings00 Ratings
    Scheduling8.74 Ratings00 Ratings
    Workflow Automation8.74 Ratings00 Ratings
    Mobile Access6.63 Ratings00 Ratings
    Search8.44 Ratings00 Ratings
    Visual planning tools8.64 Ratings00 Ratings
    Communication
    Comparison of Communication features of IBM B2B Cloud Services and Zoho Mail
    Feature
    IBM B2B Cloud Services
    8.4
    4 Ratings
    6% above category average
    Zoho Mail
    -
    Ratings
    Chat7.83 Ratings00 Ratings
    Notifications8.74 Ratings00 Ratings
    Discussions8.64 Ratings00 Ratings
    Surveys8.04 Ratings00 Ratings
    Internal knowledgebase9.54 Ratings00 Ratings
    Integrates with GoToMeeting7.02 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.02 Ratings00 Ratings
    Integrates with Outlook9.63 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of IBM B2B Cloud Services and Zoho Mail
    Feature
    IBM B2B Cloud Services
    8.3
    3 Ratings
    3% above category average
    Zoho Mail
    -
    Ratings
    Versioning8.92 Ratings00 Ratings
    Video files8.92 Ratings00 Ratings
    Audio files7.92 Ratings00 Ratings
    Document collaboration8.92 Ratings00 Ratings
    Access control7.93 Ratings00 Ratings
    Advanced security features8.82 Ratings00 Ratings
    Integrates with Google Drive6.02 Ratings00 Ratings
    Device sync8.92 Ratings00 Ratings
    Secure Email Gateway
    Comparison of Secure Email Gateway features of IBM B2B Cloud Services and Zoho Mail
    Feature
    IBM B2B Cloud Services
    -
    Ratings
    Zoho Mail
    8.5
    7 Ratings
    1% above category average
    Anti-malware00 Ratings9.57 Ratings
    Customizability00 Ratings9.17 Ratings
    Data Loss Protection00 Ratings7.96 Ratings
    Threat Detection00 Ratings7.06 Ratings
    Sandboxing00 Ratings6.53 Ratings
    End-to-End Encryption00 Ratings10.06 Ratings
    Management Tools00 Ratings9.57 Ratings
    Best Alternatives
    IBM B2B Cloud ServicesZoho Mail
    Small Businesses
    Flock
    Score9.5 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM B2B Cloud ServicesZoho Mail
    Likelihood to Recommend
    8.6
    (4 ratings)
    8.5
    (7 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    IBM B2B Cloud ServicesZoho Mail
    Likelihood to Recommend
    IBM
    We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
    Incentivized
    Read full review
    Zoho
    If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
    Incentivized
    Read full review
    Pros
    IBM
    • Document process management
    • Transition services, including planning, design, project management and testing
    • Translation, community and visibility service
    • Trading partner community support
    Incentivized
    Read full review
    Zoho
    • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
    • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
    Incentivized
    Read full review
    Cons
    IBM
    • Can't rely on huge data sets
    • Organizations is huge, it's tough to handle
    • Limited feature sets
    Incentivized
    Read full review
    Zoho
    • It does allow for notifications for various things, but I am not sure where to turn them all off
    • It only counts to 9 the unread email alert, then says 9+
    • Overall I don't think there is much they need to work on.
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    Zoho
    It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
    Incentivized
    Read full review
    Support Rating
    IBM
    No answers on this topic
    Zoho
    I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
    Incentivized
    Read full review
    Zoho
    Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
    Read full review
    Return on Investment
    IBM
    • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
    • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
    • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
    Incentivized
    Read full review
    Zoho
    • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
    • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
    • Allows you to manage and store internal and external communications
    Incentivized
    Read full review
    ScreenShots

    Zoho Mail Screenshots

    Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat