TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Blueworks Live

    Score9.1 out of 10
    N/ABlueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A

    iGrafx

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A

    SAP BPM

    Score7 out of 10
    N/ASAP NetWeaver Business Process Management is a business process management offering and application infrastructure. It supports joint modeling of processes, central process execution via a Java-based engine, provision of interfaces for users, and integration of business rules into processes.N/A
    Pricing
    IBM Blueworks LiveiGrafxSAP BPM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Blueworks LiveiGrafxSAP BPM
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional DetailsNo two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.
    More Pricing Information
    Community Pulse
    IBM Blueworks LiveiGrafxSAP BPM
    Considered Multiple Products
    IBM
    No answer on this topic
    iGrafx
    Chose iGrafx
    1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
    Incentivized
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    31 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    30 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    32 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    19 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    25 Answers
    No answers on this topic
    No answers on this topic
    Features
    IBM Blueworks LiveiGrafxSAP BPM
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Blueworks Live and iGrafx and SAP NetWeaver BPM
    Feature
    IBM Blueworks Live
    8.2
    36 Ratings
    6% above category average
    iGrafx
    5.7
    1 Ratings
    30% below category average
    SAP NetWeaver BPM
    10.0
    2 Ratings
    26% above category average
    Dashboards8.018 Ratings6.01 Ratings10.02 Ratings
    Standard reports8.935 Ratings5.01 Ratings10.02 Ratings
    Custom reports7.732 Ratings6.01 Ratings10.02 Ratings
    Process Engine
    Comparison of Process Engine features of IBM Blueworks Live and iGrafx and SAP NetWeaver BPM
    Feature
    IBM Blueworks Live
    7.7
    36 Ratings
    8% below category average
    iGrafx
    8.5
    1 Ratings
    2% above category average
    SAP NetWeaver BPM
    10.0
    2 Ratings
    18% above category average
    Process designer8.235 Ratings9.01 Ratings10.02 Ratings
    Process simulation8.331 Ratings8.01 Ratings10.02 Ratings
    Business rules engine5.832 Ratings00 Ratings10.02 Ratings
    SOA support7.829 Ratings8.01 Ratings10.02 Ratings
    Process player8.132 Ratings9.01 Ratings10.02 Ratings
    Support for modeling languages7.234 Ratings00 Ratings10.02 Ratings
    Form builder8.016 Ratings00 Ratings10.02 Ratings
    Model execution7.716 Ratings00 Ratings10.02 Ratings
    Collaboration
    Comparison of Collaboration features of IBM Blueworks Live and iGrafx and SAP NetWeaver BPM
    Feature
    IBM Blueworks Live
    8.4
    37 Ratings
    1% above category average
    iGrafx
    -
    Ratings
    SAP NetWeaver BPM
    10.0
    2 Ratings
    18% above category average
    Social collaboration tools8.437 Ratings00 Ratings10.02 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of IBM Blueworks Live and iGrafx and SAP NetWeaver BPM
    Feature
    IBM Blueworks Live
    6.1
    33 Ratings
    28% below category average
    iGrafx
    -
    Ratings
    SAP NetWeaver BPM
    10.0
    2 Ratings
    21% above category average
    Content management6.133 Ratings00 Ratings10.02 Ratings
    Best Alternatives
    IBM Blueworks LiveiGrafxSAP BPM
    Small Businesses
    Process Street
    Score8.2 out of 10
    Process Street
    Score8.2 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    IBM Blueworks LiveiGrafxSAP BPM
    Likelihood to Recommend
    8.7
    (40 ratings)
    9.0
    (1 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (5 ratings)
    3.0
    (1 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Blueworks LiveiGrafxSAP BPM
    Likelihood to Recommend
    IBM
    Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
    Incentivized
    Read full review
    iGrafx
    Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
    Incentivized
    Read full review
    SAP
    It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.
    Incentivized
    Read full review
    Pros
    IBM
    • Easy to create process diagrams quickly, while collaborating with others.
    • Create linkages to sub-processes and other workflows.
    • Track activities using metadata such as which IT systems are utilized.
    • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
    Incentivized
    Read full review
    iGrafx
    • user friendly
    • easy implementation
    • RPA and AI features
    • measuring performance and risks
    Incentivized
    Read full review
    SAP
    • Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
    • Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
    • A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.
    Read full review
    Cons
    IBM
    • In particular, we have had problems with the availability of the service because the platform frequently crashed.
    • Is not easy to pull some indicators.
    • We would like to be able to see a different interface, long ago with the same.
    • Payment process is not easy.
    Incentivized
    Read full review
    iGrafx
    • Different cloud support
    • local support training and documentation
    • more advertising
    Incentivized
    Read full review
    SAP
    • Live readings would be nice.
    • Easier to maneuver
    • Work with all systems with the press of one keystroke
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    iGrafx
    We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
    Incentivized
    Read full review
    SAP
    As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency
    Read full review
    Usability
    IBM
    No answers on this topic
    iGrafx
    It is easy to use .I can say it is piece of cake.
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Support Rating
    IBM
    I have gotten great response for the very few times I needed support.
    Incentivized
    Read full review
    iGrafx
    Late response and less experience are making the problem permanent. You should improve your support team and your process
    Incentivized
    Read full review
    SAP
    We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    iGrafx
    It was very easy. Too many process maps may confuse your mind. You have to choose what you need
    Incentivized
    Read full review
    SAP
    No answers on this topic
    Alternatives Considered
    IBM
    Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
    Incentivized
    Read full review
    iGrafx
    1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
    Incentivized
    Read full review
    SAP
    I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
    • Now, most things are automated; we can quickly know when a product will be in low stock.
    • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
    Incentivized
    Read full review
    iGrafx
    • Bad support from my experience
    • Broad usability
    • Easy to use
    • Bad reporting in my opinion
    Incentivized
    Read full review
    SAP
    • Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
    • Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow
    Incentivized
    Read full review
    ScreenShots

    IBM Blueworks Live Screenshots

    Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.

    iGrafx Screenshots

    Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship