IBM Cloud Continuous Delivery vs. ServiceNow DevOps

It provides a cloud-based integrated development environment that integrates with other IBM Cloud services to provide a streamlined development workflow. This includes real-time collaboration and code sharing capabilities, making it easy for teams to work together on projects. This feature is very useful for our app to maintain the code

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ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.

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• It contains the deployment templates which are much more time saving and is of great use.
• This has the integration of the Cloud applications which makes the work much more convenient.
• This is flexible when it comes to development, deployment, and delivery.
• [It] also has a much more reasonable pricing.
• Provides space for the data storage.
• [IBM Cloud Developer Tools] also can support many useful tools.

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• Plan develop, build, test, deploy and operate any applications in a safer environment.
• Evaluating and monitoring improvements
• Connects with third party and existing applications

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• Its price is quite high and this made it unsuitable for us as we cannot afford such high rates.
• Its Setup takes much longer time and this is frustrating.
• Its interface needs to be improved and easy even for the Newbies.

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• No drop-down option is available to click when requesting specific software or hardware.

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It's a great platform to develop, run, test and deploy the applications easily. And it makes very easier and secure the implementation of continuous delivery process. For first time and experts also can use this service so easily. Great service provided by the IBM Cloud Continuous Service. There are more services that helps a lot to work on it. Thanks a lot.

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Nothing special to say : the UX is clear and simple.

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In more than a year using the IBM Cloud Continuous Delivery tool, I haven't had any major complaints or problems. However, in the last month, IBM suffered from a couple of problems through several of its services, and for a short period of time, I couldn't deploy successfully my projects. The problem was brief and was quickly fixed.

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We chose IBM Cloud Developer Tools for multiple reasons. Cost, current infrastructure vendor list, and Cloud Operations team experience were key driving factors for us. Palo Alto's Prisma Cloud product was slick for sure but we found it more difficult to deploy and integrate with our current environment and applications

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As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them

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• This has made the configuration files much easier to access.
• Has made the commands more logical as well as easy for use and learning.
• Contains great AI capabilities
• The documentation needs improvement.
• Error received from commands are pretty hard to understand.

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• ROI
• Increased the NPR score.
• Central locale for information and troubleshooting.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info