IBM Cloud Object Storage vs. Progress ShareFile

In my experience, IBM Cloud Object Storage is well suited for projects like the one I am working on. This includes the use of natural language classification and the uploading of data to train a machine learning model for tag suggestions based on a body of text. Using IBM Cloud Object Storage has helped with this greatly. IBM Cloud Object Storage has also been great for Big Data Analytics thanks to its scalablilty and ease of use for large datasets. Alongside IBM Watson and our team's internal big data tools we've managed to process and analyze data more efficiently, leading to key insights that have driven business value for our clients.

When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.

• IBM Cloud Object Storage is an excellent choice for disaster recovery and backup solutions. Its high durability and geographic redundancy ensure that our backup data is safe and can be quickly restored in case of a disaster. This capability is crucial for maintaining our business continuity and minimizing downtime. We have deployed our loads in an IKS cluster distributed in 3 different AZs with stateful data allocated in COS.
• We have a video streaming application and need to store and deliver a vast library of video content to millions of users worldwide, so we store our data in COS, which is cheap and reliable.
• We have a bunch of data that must be analyzed and stored in datasets for fraud detection, risk management, and customer insights. In these cases, this data is moved from Onprem to IBM Cloud so we can use cheap storage like COS.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Secure File Storage and Sharing.
• Workflows to get customer/affiliate responses to comments on documents.
• I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
• I love the upload notifications and reports on user activity.
• The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
• Integrations with Microsoft 365 - FANTASTIC - thank you.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Searching and retrieving—full-text search or metadata search—is one of the significant areas of improvement. It isn't easy to search for data with this.
• Integration with other IBM cloud services is trickier. For example, integrating this with API Connect to access the data from API will be difficult for users.
• Support - I think you should have more support community.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The web console is not the most user friendly site to use to get to, and send my files.
• We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
• That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

because it is a robust, safe and flexible product

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

For my use cases, it has been a very smooth experience. Even my new colleagues have been able to get on top of things very quickly. This shows how easy it is to work with

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We rarely face downtime or access issues with IBM Cloud Object Storage. It’s mostly available when we need it, even during peak hours or heavy data loads.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The software has never been down when I needed to use it.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I would give it a 9 because it works smooth with our AI and analytics tools, no major slowdown. Pages and dashboards load fine most of the time, and reports finish in decent time even when data is heavy.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have been working in IT sector for more than 15 years. I have worked with various vendors. IBM's sales team, support team have been really helpful. After we start to use their product, their UX design team also contacted us to get feedback from us. They are really interested about our experience.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I just researching and applying the tools on their platforms to ensure a good learning path, based on my needs. Reading the documentation related with resources, tools. Is too big, but I am trying to know more about it every day. It is a good way to know more about their resources. A new way to attract new customers. At the end of the day, we are all involved in improvement and automation of our tasks and resources for customers and end-users.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Yes Our organization used IBM professional services to implement IBM object storage because of its data consistency and multiple way to upload and download data and its encryption security features. Also that its brand matter for the any organization to secure the layer and storage. It sis also verify that application and system are compatibale for this product

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well

Amazon S3 is a great service to safely back up your data where redundancy is guaranteed, and the cost is fair. In the past I have used Amazon S3 for data that we backup and hope we never need to access, but in the case of a catastrophic or even small slip of the finger with the delete command, we know our data and our client's data is safely backed up by Amazon S3. Amazon S3 service is a good option, but based on the features it provides compared with IBM Cloud Object Storage, it is less suitable. IBM Cloud Object Storage is also integrated with more services, like IBM Cloud SQL and IBM Aspera, which AWS does not provide to transfer files at maximum speed in the world.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Scaling up the number of users can lead to significant increases in licensing costs, which, while not a technical limitation, can be a practical constraint for some organizations

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I am a one person office. I have no idea how this software would scale to a larger office.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• This allows us to recommend a platform to our clients that will quickly help them create new, efficient business processes with very little development.
• This saves clients hours and days of manual analysis of images, allowing the system to do the work when attaching Object Storage to models.
• There is a learning curve in utilizing the storage and the modeling, but once up and running, it works well during deployment.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
• Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
• ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info