IBM Cloud Pak for Business Automation vs. Pega Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Cloud Pak for Business Automation
Score 9.1 out of 10
N/A
IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.N/A
Pega Platform
Score 5.9 out of 10
N/A
Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.
$35
per month per user* (or $0.45 per case**)
Pricing
IBM Cloud Pak for Business AutomationPega Platform
Editions & Modules
No answers on this topic
Low-code Factory Edition
$35
per month per user* (or $0.45 per case**)
Standard Edition
$90
per month per user* (or $0.80 per case**)
Enterprise Edition
Custom Quote
Offerings
Pricing Offerings
IBM Cloud Pak for Business AutomationPega Platform
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details*500 named user minimum. Additional users available in blocks of 100. Billed annually. Based on a 3-year term. **350,000 cases / year minimum. Additional cases available in blocks of 150,000.
More Pricing Information
Community Pulse
IBM Cloud Pak for Business AutomationPega Platform
Top Pros
Top Cons
Features
IBM Cloud Pak for Business AutomationPega Platform
Customization
Comparison of Customization features of Product A and Product B
IBM Cloud Pak for Business Automation
7.3
1 Ratings
18% above category average
Pega Platform
-
Ratings
API for custom integration7.31 Ratings00 Ratings
Plug-ins7.31 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Cloud Pak for Business Automation
6.4
1 Ratings
14% below category average
Pega Platform
8.7
62 Ratings
7% above category average
Dashboards6.41 Ratings9.061 Ratings
Standard reports6.41 Ratings8.661 Ratings
Custom reports6.41 Ratings8.660 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Cloud Pak for Business Automation
7.5
1 Ratings
18% above category average
Pega Platform
8.7
64 Ratings
3% above category average
Process designer8.21 Ratings9.463 Ratings
Process simulation7.31 Ratings9.655 Ratings
Business rules engine7.31 Ratings9.663 Ratings
SOA support7.31 Ratings7.049 Ratings
Process player7.31 Ratings9.447 Ratings
Form builder8.21 Ratings9.658 Ratings
Model execution7.31 Ratings9.854 Ratings
Support for modeling languages00 Ratings5.46 Ratings
Business Process Automation
Comparison of Business Process Automation features of Product A and Product B
IBM Cloud Pak for Business Automation
7.5
1 Ratings
21% above category average
Pega Platform
-
Ratings
Business Process Modeling7.31 Ratings00 Ratings
Decision Modeling7.31 Ratings00 Ratings
Code-Based Automation8.21 Ratings00 Ratings
No-Code Automation7.31 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Cloud Pak for Business Automation
-
Ratings
Pega Platform
8.0
49 Ratings
2% below category average
Social collaboration tools00 Ratings8.049 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Cloud Pak for Business Automation
-
Ratings
Pega Platform
4.4
9 Ratings
60% below category average
Content management00 Ratings4.49 Ratings
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IBM Cloud Pak for Business AutomationPega Platform
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IBM Cloud Pak for Business Automation
IBM Cloud Pak for Business Automation
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Cloud Pak for Business AutomationPega Platform
Likelihood to Recommend
9.3
(42 ratings)
4.4
(72 ratings)
Likelihood to Renew
9.1
(3 ratings)
10.0
(7 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(7 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
IBM Cloud Pak for Business AutomationPega Platform
Likelihood to Recommend
IBM
Well Suited Scenarios IBM Cloud Pak shines in scenarios where complex workflows, such as project management in web design, require automation. It's also highly effective for collaborative content creation, enabling seamless content approval. Less Appropriate Scenarios Conversely, it may be less suitable for organizations with simpler task management needs that do not fully leverage its robust capabilities. Also, companies with limited IT resources might face challenges during setup and customization.
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Pegasystems
Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
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Pros
IBM
  • I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
  • Helps us to analyze complex workflows for our clients.
  • Accelerate our growth to digital transformation.
  • Reduce clients wait time. Hence we are able to deliver on time.
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Pegasystems
  • Quick development time. Much of the Pega "rules" are easy to configure and implement.
  • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
  • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
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Cons
IBM
  • For heavy load, the performance should be improved
  • The integration with the messaging system is a bit tricky and hence example documentation could be provided
  • It is a very nice and powerful tool however still not very known, marketing needs to be improved
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Pegasystems
  • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
  • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
  • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
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Likelihood to Renew
IBM
IBM Cloud Pak provides modernization in collecting, organizing and analyzing data. This product provides to unify market leading services such as data management, DataOps, governance, business analytics and automated AI. IBM Cloud Pak is best for resource and infrustructure optimization. IBM Cloud Pak is capable to accomodate our business automation needs.
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Pegasystems
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
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Usability
IBM
No answers on this topic
Pegasystems
Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
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Support Rating
IBM
No answers on this topic
Pegasystems
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
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Online Training
IBM
No answers on this topic
Pegasystems
The online training is an excellent one, but still it is missing hands on development.
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Implementation Rating
IBM
No answers on this topic
Pegasystems
Implementation is totally depend up on the requirement
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Alternatives Considered
IBM
There are various products that are similar to IBM Cloud, but IBM Cloud Pak for Business Automation stands out overall. IBM Cloud offers valuable features such as analytics, cognitive abilities, and data management capabilities. Additionally, it places a strong emphasis on security and compliance, with features such as role-based access control and encryption. Moreover, it allows for easy integration with other systems and platforms.
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Pegasystems
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
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Return on Investment
IBM
  • Quick to automate repetitive tasks and finish them with speed and accuracy hence saving time and operational cost.
  • Bots are life saviours because they are able to learn fast without feeding any information most of the manual work is done accurately and diligently.
  • Reduce human errors by reducing how we manually input data into all our business processes.
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Pegasystems
  • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
  • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
  • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
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ScreenShots