Epicor CPQ vs. IBM Sterling Configure, Price, Quote

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor CPQ
Score 8.7 out of 10
N/A
Epicor CPQ, formerly KBMax, is an interactive 3D UI CPQ solution that enables customers and sales users to configure simple or complex products on any device, now from Epicor since the May, 2021 acquisition.N/A
IBM Sterling Configure, Price, Quote
Score 7.6 out of 10
N/A
IBM Sterling CPQ transforms and automates configuration, pricing and quoting of complex products and services.N/A
Pricing
Epicor CPQIBM Sterling Configure, Price, Quote
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Epicor CPQIBM Sterling Configure, Price, Quote
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
Epicor CPQIBM Sterling Configure, Price, Quote
CPQ
Comparison of CPQ features of Product A and Product B
Epicor CPQ
9.0
1 Ratings
5% above category average
IBM Sterling Configure, Price, Quote
10.0
9 Ratings
15% above category average
Quote sharing/sending9.01 Ratings10.09 Ratings
Product configuration9.01 Ratings10.09 Ratings
Configuration options9.01 Ratings10.09 Ratings
Pricing rules9.01 Ratings10.09 Ratings
Price adjustment9.01 Ratings10.09 Ratings
Purchase history and open contracts9.01 Ratings10.09 Ratings
Guided selling/Sales portal9.01 Ratings10.09 Ratings
CPQ reporting & analytics9.01 Ratings10.09 Ratings
CPQ-CRM integration9.01 Ratings10.09 Ratings
Attachments to quotes9.01 Ratings10.09 Ratings
Order capturing9.01 Ratings10.09 Ratings
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Epicor CPQIBM Sterling Configure, Price, Quote
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User Ratings
Epicor CPQIBM Sterling Configure, Price, Quote
Likelihood to Recommend
9.0
(1 ratings)
9.5
(9 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Epicor CPQIBM Sterling Configure, Price, Quote
Likelihood to Recommend
Epicor Software
KBMax as the interface is very clean and easy for new users to understand how the product works. This platform offers effective communication between professionals and easy project planning solutions. Its reporting options are easy to use and generate accurate data reports and also manage all the project data from one roof.
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IBM
Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.
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Pros
Epicor Software
  • Easy on scheduling.
  • Excellent planning system.
  • Services automation.
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IBM
  • Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
  • Centralizing selling procedure in one platform by communicating products pricing to clients.
  • Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.
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Cons
Epicor Software
  • Training on KBMax is a must process.
  • Requires an heavy machine.
  • Not easy on configure all the functionalities.
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IBM
  • Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.
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Support Rating
Epicor Software
No answers on this topic
IBM
Timely and courteous response time from IBM Support any time there was a request that needed to be made.
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Alternatives Considered
Epicor Software
No answers on this topic
IBM
There are tons of Configure, Price and Quote software, but I have not used a lot of them. However, unlike IBM CPQ, HubSpot Sales Hub isn’t operated in compliance with any ISO standards and secured in a data center making it easy to leak customer sensitive data such as payment details.
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Return on Investment
Epicor Software
  • KBMax reports are most effective and easy to understand.
  • Its scheduling capability is impressive.
  • Data planning and project data management.
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IBM
  • Reporting analytics help us to transform static data into real-time insights that enable us to determine company financial standing.
  • Data recovery and backup have maintained and governed vital organization data from catastrophes.
  • Pricing, configuration, and quotation procedures enables us to automate selling channel that help customers make rapid informed decisions.
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ScreenShots