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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Datacap

    Score10 out of 10
    N/AIBM® Datacap helps users streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper…N/A

    Tungsten PaperPort

    Score9.2 out of 10
    N/ATungsten PaperPort (formerly from Kofax and Nuance) is a document management software offering. It includes features such as desktop document management solution and allows you to manage and organize your documents in one solution.

    $99

    one-time fee per license

    Pricing
    IBM DatacapTungsten PaperPort
    Editions & Modules
    No answers on this topic
    PaperPort Standard
    $99
    one-time fee per license
    PaperPort Professional
    $199
    one-time fee per license
    Offerings
    Pricing Offerings
    IBM DatacapTungsten PaperPort
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Perpetual license products, there are no subscription or maintenance fees. Buy once, own forever.
    More Pricing Information
    Community Pulse
    IBM DatacapTungsten PaperPort
    Considered Both Products
    IBM
    No answer on this topic
    Tungsten Automation formerly Kofax
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    71%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    78%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    75%
    Implementation went as expected
    6 Answers
    Best Alternatives
    IBM DatacapTungsten PaperPort
    Small Businesses
    No answers on this topic
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
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    Esker
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM DatacapTungsten PaperPort
    Likelihood to Recommend
    9.5
    (4 ratings)
    8.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM DatacapTungsten PaperPort
    Likelihood to Recommend
    IBM
    Once highly customized, IBM Datacap can suit any business unit and scenario. To realize accurate knowledge and insight base on business documents, I would emphasize use of IBM Datacap since it has robust OCR tool that ease document capturing.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax PaperPort is great for any office that has paper documents - seriously! We have set up multiple businesses to use Kofax PaperPort to cut down their storage of paper receipts, invoices, documents, etc by nearly 90%! Their office is much better organized and they have the ability to edit PDF Documents for a lot cheaper than buying Adobe Acrobat.
    Incentivized
    Read full review
    Pros
    IBM
    • Machine learning automates document processing from external applications and sources like scanners.
    • Exporting data with just a click to other content repositories.
    • Redaction of data based on requester role. Therefore, we are able to block irrelevant or sensitive information based on the specification of users.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • With Kofax PaperPort, documents can be merged, pages can be extracted from multiple documents and combined to make a new PDF document. It is an important feature as one needs to do it very often and more ubiquitous pdf readers like Adobe Acrobat Reader DC lacks functionalities like these.
    • Kofax PaperPort scans the documents and using it's OCR, converts these scans to searchable PDF documents so that these documents can be searched based on the text content in them.
    • Functionality to convert other formats to PDF and PDF to other formats. This is important as many times , we need to upload certain documents only in a specific format and conversion is required to and from PDF format.
    Incentivized
    Read full review
    Cons
    IBM
    • Supporting documentation is poor
    • UI is old fashioned
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • It should have a back button, so if you go from one folder to the next, it would be simple to get back to the first folder.
    • When you combine two PDFs, it should retain the title of the one that's on top.
    • The send to bar should be easier to change.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    Tungsten Automation formerly Kofax
    PaperPort has a few quirks, but it is the only program of its kind that actually does what it claims to do. The power of it is so much more than they claim especially when it comes to trying to achieve a truly paperless office. With PDF editing built-in, it also saves considerable investment in other PDF editing programs.
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    Tungsten Automation formerly Kofax
    For us, it's only focusing processes that we're already doing... creating folders, placing scanned files into those folders, then searching for and opening up those files later, as needed. It just helps us view everything in one place - very convenient. Further, being able to drag non-native files to their corresponding source app for editing (Word, Excel, etc) is pretty nice.
    Incentivized
    Read full review
    Support Rating
    IBM
    Generally they are very good and reactive to our requests. if we find an issue our error they are quick to add a fix to the next release if needs be.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Alternatives Considered
    IBM
    It's easier to extract data from documents for analytics, unlike other similar platforms.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    I was ecstatic to see someone moving PaperPort away from Nuance (Those in my circle of friends refer to them as Nuisance). The lack of customer involvement by Nuance made finding answers to things that sometimes irritate a user to being downright frustrating. Maybe the purchase of Nuance by Microsoft will allow the company to focus more on the customer.
    Read full review
    Return on Investment
    IBM
    • We have protected and safeguarded business information by redacting documents to ensure that confidential data doesn’t reach to irrelevant business users or cyber attackers.
    • Business procedures automation has been enhanced by IBM Datacap as part of the Cloud pak, which eases workflow and decision management.
    • Being based on modern modular, IBM Datacap allows us to pay for what we use, thus no losses are encountered.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Simple focus on organization of files
    • Efficient later, when searching for files
    • Convenient throughout the office, as we're all accessing a shared data store
    Incentivized
    Read full review
    ScreenShots