22 Ratings
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Score 9 out of 100
3 Ratings
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Score 7 out of 100

Feature Set Ratings

    Online Storefront

    7.6

    IBM Digital Commerce

    76%

    Mirakl Marketplace Platform

    Feature Set Not Supported
    N/A
    IBM Digital Commerce ranks higher in 9/9 features

    Product catalog & listings

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Product management

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Bulk product upload

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Branding

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Mobile storefront

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Product variations

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Website integration

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Visual customization

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    CMS

    4.0
    40%
    2 Ratings
    N/A
    0 Ratings

    Online Shopping Cart

    6.0

    IBM Digital Commerce

    60%

    Mirakl Marketplace Platform

    Feature Set Not Supported
    N/A
    IBM Digital Commerce ranks higher in 2/2 features

    Abandoned cart recovery

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Checkout user experience

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Online Payment System

    6.0

    IBM Digital Commerce

    60%

    Mirakl Marketplace Platform

    Feature Set Not Supported
    N/A
    IBM Digital Commerce ranks higher in 1/1 features

    eCommerce security

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    eCommerce Marketing

    7.0

    IBM Digital Commerce

    70%

    Mirakl Marketplace Platform

    Feature Set Not Supported
    N/A
    IBM Digital Commerce ranks higher in 3/3 features

    Promotions & discounts

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Personalized recommendations

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    SEO

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    eCommerce Business Management

    6.2

    IBM Digital Commerce

    62%

    Mirakl Marketplace Platform

    Feature Set Not Supported
    N/A
    IBM Digital Commerce ranks higher in 5/5 features

    Multi-site management

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Order processing

    5.0
    50%
    3 Ratings
    N/A
    0 Ratings

    Inventory management

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Shipping

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Custom functionality

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • IBM Digital Commerce is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    IBM Digital Commerce

    90%
    5 Ratings
    7.0

    Mirakl Marketplace Platform

    70%
    3 Ratings

    Likelihood to Renew

    8.0

    IBM Digital Commerce

    80%
    2 Ratings

    Mirakl Marketplace Platform

    N/A
    0 Ratings

    Support Rating

    8.0

    IBM Digital Commerce

    80%
    2 Ratings

    Mirakl Marketplace Platform

    N/A
    0 Ratings

    Likelihood to Recommend

    IBM

    I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
    Read full review

    Mirakl

    If you have a successful webstore with high traffic it could make sense to think about in expanding the business to other vendors by creating a marketplace (just like amazon). You'll charge a commission on the products sold in your website by other vendors, and that way you'll have a wide range of products to offer to your users. To do this, Mirakl is the software to use.
    Read full review

    Pros

    IBM

    • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
    • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
    • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
    Read full review

    Mirakl

    • Good API integration, easy to integrate
    • Almost complete seller platform providing all the basic features of a Marketplace and a few advanced ones
    • Good level of support of the team
    • Good level of product upgrades
    Read full review

    Cons

    IBM

    • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
    • The catalog load can be simplified.
    • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
    Read full review

    Mirakl

    • Their management to start with (not kidding!)
    • Cost of Mirakl can be dramatic
    Read full review

    Pricing Details

    IBM Digital Commerce

    Starting Price

    Editions & Modules

    IBM Digital Commerce editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Mirakl Marketplace Platform

      Starting Price

      Editions & Modules

      Mirakl Marketplace Platform editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        IBM

        The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
        Read full review

        Mirakl

        No answers on this topic

        Alternatives Considered

        IBM

        IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
        Read full review

        Mirakl

        In 2013, when we evaluated Mirakl, we didn't find any other solution that was ready to go to market which could be compared.
        Read full review

        Return on Investment

        IBM

        • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
        • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
        • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
        Read full review

        Mirakl

        • Increased turnover.
        • Reduced organic product sales.
        • Decreased Sales Margin.
        Read full review

        Add comparison