22 Ratings
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Score 9 out of 100
4 Ratings
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Score 8 out of 100

Likelihood to Recommend

IBM Digital Commerce

I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
Joel Ong | TrustRadius Reviewer

Mirakl Marketplace Platform

If you have a successful webstore with high traffic it could make sense to think about in expanding the business to other vendors by creating a marketplace (just like amazon). You'll charge a commission on the products sold in your website by other vendors, and that way you'll have a wide range of products to offer to your users. To do this, Mirakl is the software to use.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

IBM Digital Commerce
7.6
Mirakl Marketplace Platform
8.4
Product catalog & listings
IBM Digital Commerce
8.0
Mirakl Marketplace Platform
8.0
Product management
IBM Digital Commerce
8.0
Mirakl Marketplace Platform
8.0
Bulk product upload
IBM Digital Commerce
8.0
Mirakl Marketplace Platform
10.0
Branding
IBM Digital Commerce
8.0
Mirakl Marketplace Platform
6.0
Mobile storefront
IBM Digital Commerce
8.0
Mirakl Marketplace Platform
Product variations
IBM Digital Commerce
8.0
Mirakl Marketplace Platform
9.5
Website integration
IBM Digital Commerce
8.0
Mirakl Marketplace Platform
10.0
Visual customization
IBM Digital Commerce
8.0
Mirakl Marketplace Platform
7.0
CMS
IBM Digital Commerce
4.0
Mirakl Marketplace Platform

Online Shopping Cart

IBM Digital Commerce
6.0
Mirakl Marketplace Platform
Abandoned cart recovery
IBM Digital Commerce
6.0
Mirakl Marketplace Platform
Checkout user experience
IBM Digital Commerce
6.0
Mirakl Marketplace Platform

Online Payment System

IBM Digital Commerce
6.0
Mirakl Marketplace Platform
8.0
eCommerce security
IBM Digital Commerce
6.0
Mirakl Marketplace Platform
8.0

eCommerce Marketing

IBM Digital Commerce
7.0
Mirakl Marketplace Platform
6.0
Promotions & discounts
IBM Digital Commerce
7.0
Mirakl Marketplace Platform
4.0
Personalized recommendations
IBM Digital Commerce
7.0
Mirakl Marketplace Platform
8.0
SEO
IBM Digital Commerce
7.0
Mirakl Marketplace Platform
6.0

eCommerce Business Management

IBM Digital Commerce
6.2
Mirakl Marketplace Platform
7.4
Multi-site management
IBM Digital Commerce
8.0
Mirakl Marketplace Platform
7.0
Order processing
IBM Digital Commerce
5.0
Mirakl Marketplace Platform
8.0
Inventory management
IBM Digital Commerce
6.0
Mirakl Marketplace Platform
7.0
Shipping
IBM Digital Commerce
6.0
Mirakl Marketplace Platform
8.0
Custom functionality
IBM Digital Commerce
6.0
Mirakl Marketplace Platform
7.0

Pros

IBM Digital Commerce

  • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
  • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
  • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
Anonymous | TrustRadius Reviewer

Mirakl Marketplace Platform

  • Good API integration, easy to integrate
  • Almost complete seller platform providing all the basic features of a Marketplace and a few advanced ones
  • Good level of support of the team
  • Good level of product upgrades
Leonardo Costa | TrustRadius Reviewer

Cons

IBM Digital Commerce

  • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
  • The catalog load can be simplified.
  • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
Anonymous | TrustRadius Reviewer

Mirakl Marketplace Platform

  • Their management to start with (not kidding!)
  • Cost of Mirakl can be dramatic
Taner Bayram | TrustRadius Reviewer

Likelihood to Renew

IBM Digital Commerce

IBM Digital Commerce 8.0
Based on 2 answers
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
Anonymous | TrustRadius Reviewer

Mirakl Marketplace Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

IBM Digital Commerce

IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
Anonymous | TrustRadius Reviewer

Mirakl Marketplace Platform

In 2013, when we evaluated Mirakl, we didn't find any other solution that was ready to go to market which could be compared.
Leonardo Costa | TrustRadius Reviewer

Return on Investment

IBM Digital Commerce

  • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
  • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
  • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
Joel Ong | TrustRadius Reviewer

Mirakl Marketplace Platform

  • Increased turnover.
  • Reduced organic product sales.
  • Decreased Sales Margin.
Anonymous | TrustRadius Reviewer

Pricing Details

IBM Digital Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mirakl Marketplace Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM Digital Commerce
9.0
Mirakl Marketplace Platform
7.5

Likelihood to Renew

IBM Digital Commerce
8.0
Mirakl Marketplace Platform

Support Rating

IBM Digital Commerce
8.0
Mirakl Marketplace Platform

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