IBM Digital Commerce vs. Mirakl Marketplace Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Digital Commerce
Score 9.0 out of 10
N/A
IBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A
Mirakl Marketplace Platform
Score 7.0 out of 10
N/A
Mirakl Marketplace Platform allows users to manage a network of third-party sellers whose products or services are featured on their online marketplace. Mirakl's API is designed to allow users to easily integrate product supply information from sellers into their eCommerce solution (such as Hybris, Magento, Demandware, etc.). After being launched with eCommerce application, Mirakl's software can be used to onboard new suppliers, expand product catalogs, and manage customer care.N/A
Pricing
IBM Digital CommerceMirakl Marketplace Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Digital CommerceMirakl Marketplace Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Digital CommerceMirakl Marketplace Platform
Top Pros
Top Cons

No answers on this topic

Features
IBM Digital CommerceMirakl Marketplace Platform
Online Storefront
Comparison of Online Storefront features of Product A and Product B
IBM Digital Commerce
7.6
3 Ratings
2% below category average
Mirakl Marketplace Platform
-
Ratings
Product catalog & listings8.03 Ratings00 Ratings
Product management8.03 Ratings00 Ratings
Bulk product upload8.03 Ratings00 Ratings
Branding8.03 Ratings00 Ratings
Mobile storefront8.03 Ratings00 Ratings
Product variations8.03 Ratings00 Ratings
Website integration8.03 Ratings00 Ratings
Visual customization8.03 Ratings00 Ratings
CMS4.02 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
IBM Digital Commerce
6.0
3 Ratings
25% below category average
Mirakl Marketplace Platform
-
Ratings
Abandoned cart recovery6.02 Ratings00 Ratings
Checkout user experience6.03 Ratings00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
IBM Digital Commerce
6.0
3 Ratings
33% below category average
Mirakl Marketplace Platform
-
Ratings
eCommerce security6.03 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
IBM Digital Commerce
7.0
3 Ratings
9% below category average
Mirakl Marketplace Platform
-
Ratings
Promotions & discounts7.03 Ratings00 Ratings
Personalized recommendations7.03 Ratings00 Ratings
SEO7.03 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
IBM Digital Commerce
6.2
3 Ratings
25% below category average
Mirakl Marketplace Platform
-
Ratings
Multi-site management8.03 Ratings00 Ratings
Order processing5.03 Ratings00 Ratings
Inventory management6.03 Ratings00 Ratings
Shipping6.03 Ratings00 Ratings
Custom functionality6.03 Ratings00 Ratings
Best Alternatives
IBM Digital CommerceMirakl Marketplace Platform
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10

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Medium-sized Companies
Shopify Plus
Shopify Plus
Score 9.0 out of 10

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Enterprises
Kentico Xperience
Kentico Xperience
Score 6.4 out of 10

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All AlternativesView all alternativesView all alternatives
User Ratings
IBM Digital CommerceMirakl Marketplace Platform
Likelihood to Recommend
9.0
(5 ratings)
7.0
(3 ratings)
Likelihood to Renew
8.0
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Digital CommerceMirakl Marketplace Platform
Likelihood to Recommend
IBM
I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
Read full review
Mirakl
If you have a successful webstore with high traffic it could make sense to think about in expanding the business to other vendors by creating a marketplace (just like amazon). You'll charge a commission on the products sold in your website by other vendors, and that way you'll have a wide range of products to offer to your users. To do this, Mirakl is the software to use.
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Pros
IBM
  • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
  • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
  • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
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Mirakl
  • Good API integration, easy to integrate
  • Almost complete seller platform providing all the basic features of a Marketplace and a few advanced ones
  • Good level of support of the team
  • Good level of product upgrades
Read full review
Cons
IBM
  • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
  • The catalog load can be simplified.
  • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
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Mirakl
  • Their management to start with (not kidding!)
  • Cost of Mirakl can be dramatic
Read full review
Likelihood to Renew
IBM
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
Read full review
Mirakl
No answers on this topic
Alternatives Considered
IBM
IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
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Mirakl
In 2013, when we evaluated Mirakl, we didn't find any other solution that was ready to go to market which could be compared.
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Return on Investment
IBM
  • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
  • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
  • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
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Mirakl
  • Increased turnover.
  • Reduced organic product sales.
  • Decreased Sales Margin.
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ScreenShots