IBM Enterprise Content Manager vs. IBM FileNet Content Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM ECM
Score 9.0 out of 10
N/A
IBM Enterprise Content Manager and Enterprise Content Management (ECM) applications enable organizations to manage all forms of content and secure secure data with respect to compliance needs. The platform enables capture, activation, sharing, analysis and governance of unstructured data to lower costs and risk while improving efficiency.N/A
IBM FileNet Content Manager
Score 8.2 out of 10
N/A
IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI…N/A
Pricing
IBM Enterprise Content ManagerIBM FileNet Content Manager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM ECMIBM FileNet Content Manager
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
IBM Enterprise Content ManagerIBM FileNet Content Manager
Top Pros
Top Cons
Features
IBM Enterprise Content ManagerIBM FileNet Content Manager
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
IBM Enterprise Content Manager
-
Ratings
IBM FileNet Content Manager
7.5
23 Ratings
9% below category average
Content capture & imaging00 Ratings7.219 Ratings
File sync, storage & archiving00 Ratings8.021 Ratings
Document management00 Ratings8.523 Ratings
Records management00 Ratings7.021 Ratings
Content search & retrieval00 Ratings8.321 Ratings
Enterprise content collaboration00 Ratings8.123 Ratings
Content publishing & creation00 Ratings7.620 Ratings
Security, risk management & information governance00 Ratings7.722 Ratings
Contract lifecycle management00 Ratings7.618 Ratings
Automated workflows00 Ratings6.419 Ratings
Artificial intelligence00 Ratings6.716 Ratings
Mobile support00 Ratings6.715 Ratings
Integration00 Ratings8.021 Ratings
Best Alternatives
IBM Enterprise Content ManagerIBM FileNet Content Manager
Small Businesses
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Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.8 out of 10
MediaValet
MediaValet
Score 9.8 out of 10
Enterprises
MediaValet
MediaValet
Score 9.8 out of 10
MediaValet
MediaValet
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Enterprise Content ManagerIBM FileNet Content Manager
Likelihood to Recommend
8.1
(6 ratings)
8.3
(23 ratings)
Likelihood to Renew
8.6
(6 ratings)
-
(0 ratings)
Usability
7.3
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
6.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.7
(17 ratings)
User Testimonials
IBM Enterprise Content ManagerIBM FileNet Content Manager
Likelihood to Recommend
IBM
Again, I like to think of my association and usage of IBM Case Manager V.5.2. Please keep in mind that this is only one component of the IBM Enterprise Content Management suite of products. I believe IBM Case Manager is an ideal solution for medium to large companies looking to automate lnad
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IBM
Well Suited Scenarios: Regulatory Compliance: IBM FileNet Content Manager is ideal for industries with strict regulatory requirements, such as healthcare and finance. It helps organizations securely manage and retain documents, ensuring compliance with data retention policies. Enterprise Document Management: Large organizations that deal with extensive document volumes benefit from FileNet's document capture, indexing, and search capabilities. It simplifies document management across departments. Less Appropriate Scenarios: Small Businesses: For small businesses with limited document management needs, FileNet may be overly complex and expensive. Simpler, more cost-effective solutions may be a better fit.Simple Document Storage: Organizations primarily seeking basic cloud-based document storage without extensive workflow automation or compliance requirements might find FileNet's capabilities excessive for their needs.
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Pros
IBM
  • It provides easy to use administrative tools to work with the product.
  • Good documentation on the production is available which makes it easier to use.
  • It supports high availability architecture
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IBM
  • Detailed Audit trials for all document interactions.
  • As our organization grows, so does our data volume, IBM FileNet Content Manager seamlessly scales to accommodate this growth.
  • The search capabilities are powerful and we can quickly find information just by typing a name.
  • The version control feature ensures that every change, edit, or contribution is tracked and documented.
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Cons
IBM
  • As enterprise and mid-market systems go, the price is highly competitive (especially when you consider what's included in the license). That said, this product is not accessible for small businesses as a self hosted solution. The "Navigator on Cloud" solution is much more accessible, but gives less control over data.
  • To get all the features, there are many moving parts. For large enterprises, this is no problem, and the cloud solution obviates most of these concerns.
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IBM
  • IBM FileNet Content Manager's interface is complex and difficult to navigate for some users. IBM should consider improving the user interface to make it more easier and intuitive.
  • IBM FileNet Content Manager may be difficult to integrate with other applications and systems. IBM should consider improving its integration capabilities to ease connectivity with other systems.
  • The wide range of customization make it challenging for users to configure the software to find find their specific needs. IBM should simplify the customization process to make it easier for users.
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Likelihood to Renew
IBM
There is no plan to change ECM at organizational level. Replacing products and changing custom applications involves lot of effort
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IBM
No answers on this topic
Usability
IBM
The end-user experience is excellent. The Administration experience needs some more work.
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IBM
No answers on this topic
Support Rating
IBM
No answers on this topic
IBM
It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
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Alternatives Considered
IBM
Our relationship with IBM is long standing. We have been Gold Partners for some time and are viewed by many internal groups as their Go To partner for large ECM deployments. Most of our systems engineers hold multiple certifications as solutions developers. Our clients are national and international. The support we receive from IBM has been excellent and our partnership with them on numerous projects has been excellent.
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IBM
IBM FileNet Content Manager is a much superior product compared to anything in the market, IBM AI is really great and the ability to automate is really awesome. We also use other IBM products such as RPA and it integrates seamlessly. Compliance is really the USP of IBM FileNet Content Manager
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Return on Investment
IBM
  • We have seen our customers realize increased employee efficiency by reducing the amount of time it takes to process a transaction.
  • We have seen improvements in customer service because information can be made more readily available to customer service personnel who are fielding service calls.
  • We have seen improvements in decision making because processing-related statistics are more readily available to the managers who need the input to make quality business decisions that affect the day-to-day operations.
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IBM
  • It really streamline the business processes and reduced the overall approval time across the department.
  • Search for Document is really accurate and easy to search the specific documents.
  • Manage the content is easy
  • Also allow to add non documents related objects
  • API,s are well structured and documented
  • Content Navigator is simple to use
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ScreenShots

IBM FileNet Content Manager Screenshots

Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.Screenshot of External file sharing - Securely share with external users.Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.