What users are saying about
13 Ratings
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52 Ratings
13 Ratings
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Score 9 out of 100

IBM FileNet Content Manager

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52 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Enterprise Content Management

    IBM ECM

    Feature Set Not Supported
    N/A
    8.2

    IBM FileNet Content Manager

    82%
    IBM FileNet Content Manager ranks higher in 13/13 features

    Content capture & imaging

    N/A
    0 Ratings
    8.3
    83%
    17 Ratings

    File sync, storage & archiving

    N/A
    0 Ratings
    8.6
    86%
    17 Ratings

    Document management

    N/A
    0 Ratings
    8.2
    82%
    18 Ratings

    Records management

    N/A
    0 Ratings
    8.4
    84%
    16 Ratings

    Content search & retrieval

    N/A
    0 Ratings
    8.4
    84%
    16 Ratings

    Enterprise content collaboration

    N/A
    0 Ratings
    7.6
    76%
    18 Ratings

    Content publishing & creation

    N/A
    0 Ratings
    7.7
    77%
    17 Ratings

    Security, risk management & information governance

    N/A
    0 Ratings
    8.4
    84%
    17 Ratings

    Contract lifecycle management

    N/A
    0 Ratings
    8.3
    83%
    16 Ratings

    Automated workflows

    N/A
    0 Ratings
    8.6
    86%
    16 Ratings

    Artificial intelligence

    N/A
    0 Ratings
    7.6
    76%
    13 Ratings

    Mobile support

    N/A
    0 Ratings
    7.8
    78%
    13 Ratings

    Integration

    N/A
    0 Ratings
    8.6
    86%
    17 Ratings

    Attribute Ratings

    • IBM FileNet Content Manager is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.1

    IBM ECM

    81%
    6 Ratings
    8.2

    IBM FileNet Content Manager

    82%
    18 Ratings

    Likelihood to Renew

    8.6

    IBM ECM

    86%
    6 Ratings

    IBM FileNet Content Manager

    N/A
    0 Ratings

    Usability

    7.3

    IBM ECM

    73%
    1 Rating

    IBM FileNet Content Manager

    N/A
    0 Ratings

    Support Rating

    IBM ECM

    N/A
    0 Ratings
    6.0

    IBM FileNet Content Manager

    60%
    2 Ratings

    Ease of integration

    IBM ECM

    N/A
    0 Ratings
    8.1

    IBM FileNet Content Manager

    81%
    16 Ratings

    Likelihood to Recommend

    IBM

    Again, I like to think of my association and usage of IBM Case Manager V.5.2. Please keep in mind that this is only one component of the IBM Enterprise Content Management suite of products. I believe IBM Case Manager is an ideal solution for medium to large companies looking to automate lnad
    Read full review

    IBM

    It is a highly recommended software, since it generates great contributions for attracting clients, data management is excellent, since it promotes efficiency among colleagues and clients, increases good content management, making us totally successful when it comes to launching a new advertising campaign, it is very easy to use, it has a fabulous and capable technical support team to answer any questions.
    Read full review

    Pros

    IBM

    • It provides easy to use administrative tools to work with the product.
    • Good documentation on the production is available which makes it easier to use.
    • It supports high availability architecture
    Read full review

    IBM

    • It has ability to access documents via a web interface without a client being installed on a device.
    • It provides robust solution for Document classification , securing documents, versioning of documents.
    • It supports storage of various document mime types which includes: MS office, images, videos etc.
    Read full review

    Cons

    IBM

    • As enterprise and mid-market systems go, the price is highly competitive (especially when you consider what's included in the license). That said, this product is not accessible for small businesses as a self hosted solution. The "Navigator on Cloud" solution is much more accessible, but gives less control over data.
    • To get all the features, there are many moving parts. For large enterprises, this is no problem, and the cloud solution obviates most of these concerns.
    Read full review

    IBM

    • Exception details are difficult to understand the root cause
    • Sweep system could be improved, custom policies should be able to schedule independently instead of subscribing it to default policies
    • Background searches are not so easy to use
    • Bulk actions do not show progress
    Read full review

    Pricing Details

    IBM ECM

    Starting Price

    Editions & Modules

    IBM ECM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      IBM FileNet Content Manager

      Starting Price

      Editions & Modules

      IBM FileNet Content Manager editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional

        Additional Details

        Pricing Info

        Likelihood to Renew

        IBM

        There is no plan to change ECM at organizational level. Replacing products and changing custom applications involves lot of effort
        Read full review

        IBM

        No answers on this topic

        Usability

        IBM

        The end-user experience is excellent. The Administration experience needs some more work.
        Read full review

        IBM

        No answers on this topic

        Support Rating

        IBM

        No answers on this topic

        IBM

        It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
        Read full review

        Alternatives Considered

        IBM

        Our relationship with IBM is long standing. We have been Gold Partners for some time and are viewed by many internal groups as their Go To partner for large ECM deployments. Most of our systems engineers hold multiple certifications as solutions developers. Our clients are national and international. The support we receive from IBM has been excellent and our partnership with them on numerous projects has been excellent.
        Read full review

        IBM

        We selected IBM FileNet Content Manager because it is metadata centric product and very easy to use and manage it. Developing the taxonomy structure is really simple and straight forward. Client application like contant Navigator and workplaceXT are simple to use. Workflows designer is simple to use and moreover out of box integration with eforms.
        Read full review

        Return on Investment

        IBM

        • We have seen our customers realize increased employee efficiency by reducing the amount of time it takes to process a transaction.
        • We have seen improvements in customer service because information can be made more readily available to customer service personnel who are fielding service calls.
        • We have seen improvements in decision making because processing-related statistics are more readily available to the managers who need the input to make quality business decisions that affect the day-to-day operations.
        Read full review

        IBM

        • Filnet has allowed us to achieve near 100% straight through processing of inbound documents
        • Filenet has allowed us to eliminate paper from our workflows. We are 100% electronic
        • Filenet has allowed us to simplify the transmission of documents from our end users
        Read full review

        Screenshots

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