IBM Enterprise Content Manager vs. Microsoft SharePoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM ECM
Score 9.0 out of 10
N/A
IBM Enterprise Content Manager and Enterprise Content Management (ECM) applications enable organizations to manage all forms of content and secure secure data with respect to compliance needs. The platform enables capture, activation, sharing, analysis and governance of unstructured data to lower costs and risk while improving efficiency.N/A
SharePoint
Score 7.9 out of 10
N/A
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
$5
Per User Per Month
Pricing
IBM Enterprise Content ManagerMicrosoft SharePoint
Editions & Modules
No answers on this topic
Plan 1
$5.00
Per User Per Month
Plan 2
$10.00
Per User Per Month
Office 365 E3
$20.00
Per User Per Month
Offerings
Pricing Offerings
IBM ECMSharePoint
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Enterprise Content ManagerMicrosoft SharePoint
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User Ratings
IBM Enterprise Content ManagerMicrosoft SharePoint
Likelihood to Recommend
8.1
(6 ratings)
6.5
(192 ratings)
Likelihood to Renew
8.6
(6 ratings)
9.8
(21 ratings)
Usability
7.3
(1 ratings)
8.2
(17 ratings)
Support Rating
-
(0 ratings)
8.6
(11 ratings)
In-Person Training
-
(0 ratings)
4.5
(1 ratings)
Online Training
-
(0 ratings)
6.4
(1 ratings)
Implementation Rating
-
(0 ratings)
6.0
(4 ratings)
User Testimonials
IBM Enterprise Content ManagerMicrosoft SharePoint
Likelihood to Recommend
IBM
Again, I like to think of my association and usage of IBM Case Manager V.5.2. Please keep in mind that this is only one component of the IBM Enterprise Content Management suite of products. I believe IBM Case Manager is an ideal solution for medium to large companies looking to automate lnad
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Microsoft
Very user friendly. If you're already using M365 products it offers great integration! If you're using Azure AD it offers SSO for IAM and integrates nicely with Azure AD Groups which can then be used for Access management. As our IT / Azure Administrator, I particularly like the "sharing link" options where you can send a link with an expiration date and not have to remember to remove the link / access after a project / business case scenario is over.
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Pros
IBM
  • It provides easy to use administrative tools to work with the product.
  • Good documentation on the production is available which makes it easier to use.
  • It supports high availability architecture
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Microsoft
  • Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks.
  • All services are connected and switching between services is a breeze[.]
  • Solutions to the majority of everyday business problems.
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Cons
IBM
  • As enterprise and mid-market systems go, the price is highly competitive (especially when you consider what's included in the license). That said, this product is not accessible for small businesses as a self hosted solution. The "Navigator on Cloud" solution is much more accessible, but gives less control over data.
  • To get all the features, there are many moving parts. For large enterprises, this is no problem, and the cloud solution obviates most of these concerns.
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Microsoft
  • There are far too many good features to choose from, and advanced features are noticeably absent.
  • There is room for improvement in terms of integration with non-Microsoft products, as well as developer Story.
  • It is challenging to provide easier access via file explorer while also granting outside users and guests access.
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Likelihood to Renew
IBM
There is no plan to change ECM at organizational level. Replacing products and changing custom applications involves lot of effort
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Microsoft
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
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Usability
IBM
The end-user experience is excellent. The Administration experience needs some more work.
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Microsoft
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
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Support Rating
IBM
No answers on this topic
Microsoft
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
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In-Person Training
IBM
No answers on this topic
Microsoft
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
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Online Training
IBM
No answers on this topic
Microsoft
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
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Implementation Rating
IBM
No answers on this topic
Microsoft
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
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Alternatives Considered
IBM
Our relationship with IBM is long standing. We have been Gold Partners for some time and are viewed by many internal groups as their Go To partner for large ECM deployments. Most of our systems engineers hold multiple certifications as solutions developers. Our clients are national and international. The support we receive from IBM has been excellent and our partnership with them on numerous projects has been excellent.
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Microsoft
The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
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Return on Investment
IBM
  • We have seen our customers realize increased employee efficiency by reducing the amount of time it takes to process a transaction.
  • We have seen improvements in customer service because information can be made more readily available to customer service personnel who are fielding service calls.
  • We have seen improvements in decision making because processing-related statistics are more readily available to the managers who need the input to make quality business decisions that affect the day-to-day operations.
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Microsoft
  • Increased collaboration - MS Sharepoint has increased knowledge share and collaboration between departments. This saves time and energy because of its efficient and effective communication
  • Increased document security - MS Sharepoint has increased our document security so we're safer knowing that our documents are security and access controlled appropriately. We are less prone to get in trouble by our customers due to the security provided by MS Sharepoint
  • Negative Impact Compared to other software - Not sure if the MS Sharepoint's main functionalities could've been met with other tools we currently have
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ScreenShots