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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Instana

    Score7.8 out of 10
    N/AInstana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.

    $75

    per month per Managed Virtual Server (MVS)

    ManageEngine OpManager

    Score8.5 out of 10
    N/AManageEngine's OpManager is network performance monitoring software.

    $95

    per year

    Pricing
    IBM InstanaManageEngine OpManager
    Editions & Modules
    Essentials
    $20
    per month per Managed Virtual Server (MVS)
    Standard
    $75
    per month per Managed Virtual Server (MVS)
    Self-Hosted
    $93.80
    per month per Managed Virtual Server (MVS)
    Standard Edition
    $245
    for 10 devices
    Professional Edition
    $345
    for 10 devices
    Enterprise Edition
    11,545
    for 250 devices
    Offerings
    Pricing Offerings
    IBM InstanaManageEngine OpManager
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$245 per installation
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM InstanaManageEngine OpManager
    Considered Both Products
    IBM
    No answer on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    61 Answers
    98%
    Would buy again
    43 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    53 Answers
    100%
    Delivers good value for the price
    43 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    61 Answers
    100%
    Happy with the feature set
    44 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    40 Answers
    97%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    47 Answers
    98%
    Implementation went as expected
    43 Answers
    Features
    IBM InstanaManageEngine OpManager
    Monitoring Tasks
    Comparison of Monitoring Tasks features of IBM Instana and ManageEngine OpManager
    Feature
    IBM Instana
    7.6
    3 Ratings
    9% below category average
    ManageEngine OpManager
    -
    Ratings
    Remote monitoring9.14 Ratings00 Ratings
    Network device monitoring5.54 Ratings00 Ratings
    Multiple Server Monitoring8.94 Ratings00 Ratings
    Multi-device monitoring5.54 Ratings00 Ratings
    Automated alerts and notifications9.14 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of IBM Instana and ManageEngine OpManager
    Feature
    IBM Instana
    5.5
    1 Ratings
    23% below category average
    ManageEngine OpManager
    -
    Ratings
    Software and hardware inventory6.42 Ratings00 Ratings
    Policy-based automation4.52 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of IBM Instana and ManageEngine OpManager
    Feature
    IBM Instana
    6.5
    3 Ratings
    20% below category average
    ManageEngine OpManager
    -
    Ratings
    Performance data reports8.34 Ratings00 Ratings
    Customizable reporting4.52 Ratings00 Ratings
    Data visualization8.83 Ratings00 Ratings
    Risk analysis4.52 Ratings00 Ratings
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of IBM Instana and ManageEngine OpManager
    Feature
    IBM Instana
    -
    Ratings
    ManageEngine OpManager
    8.5
    45 Ratings
    7% above category average
    Automated network device discovery00 Ratings8.944 Ratings
    Network monitoring00 Ratings9.242 Ratings
    Baseline threshold calculation00 Ratings7.441 Ratings
    Alerts00 Ratings9.244 Ratings
    Network capacity planning00 Ratings7.333 Ratings
    Packet capture analysis00 Ratings8.930 Ratings
    Network mapping00 Ratings8.334 Ratings
    Customizable reports00 Ratings8.643 Ratings
    Wireless infrastructure monitoring00 Ratings7.731 Ratings
    Hardware health monitoring00 Ratings9.245 Ratings
    Best Alternatives
    IBM InstanaManageEngine OpManager
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    Auvik
    Score8.8 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM InstanaManageEngine OpManager
    Likelihood to Recommend
    7.8
    (60 ratings)
    8.6
    (45 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    8.0
    (3 ratings)
    Usability
    8.3
    (3 ratings)
    8.9
    (12 ratings)
    Support Rating
    4.5
    (1 ratings)
    8.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    IBM InstanaManageEngine OpManager
    Likelihood to Recommend
    IBM
    Well-suited for an org with a large application base, where many microservices are created and destroyed daily. IBM Instana doesn't require any manual configuration, so deploying the Instana agents takes very little time. Data capture from IBM Instana is highly granular and can detect even short spikes lasting a few seconds. Not suitable for legacy applications where there will be rarely any changes. They can use a simpler monitoring mechanism. Also, highly dense data capturing can sometimes overload the information.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Manage Engine OpManager is better suited to serve server and network admins at organization to monitor their servers and network devices. It helps us with compliance with the reports available like utilization reports and capacity planning reports. It helps you to keep track of what all process are consuming the resources. It helps you in monitoring what is happening in your switches, routers and firewall
    Incentivized
    Read full review
    Pros
    IBM
    • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
    • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
    • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
    • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
    • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
    • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It measures the CPU utilization of hosts, the network bandwidth utilization of links, and other aspects of the operation
    • It often sends messages—sometimes called watchdog messages—over the network to each host to verify if it is responsive to requests.
    • Set Up Notifications And Reports.
    • OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.
    Incentivized
    Read full review
    Cons
    IBM
    • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
    • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
    • Open telemetry features which allow to send application data to Instana is not working as documented.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Alerts has to be configured correctly otherwise unnecessary bombarding of alerts can cause inconvenience.
    • The server on which ManageEngine OpManager is to be deployed should have higher resources as monitoring a large number of devices may slow down the performance of the system.
    • Configuring the advanced features may require a learning curve.
    Read full review
    Likelihood to Renew
    IBM
    Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    This product works very well for our organization, and it would be hard to not have a tool like this going forward
    Read full review
    Usability
    IBM
    IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
    Read full review
    Support Rating
    IBM
    IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Instana is much more robust and modern compared to our previous product which was AppDynamics. We compared Dynatrace and Datadog and they were very similar in many aspects. The licensing simplicity with Instana and our existing relationship with IBM made it a much more enticing option and accelerated the adoption timeline
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our client words "Other vendors ask us to pay more $$$ for enabling additional email alerts".
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Increase up time by early failure identification and performance optimization based on findings in Instana.
    • Enhance user experience by mapping user issues with backend failures
    • Automated actions help fixing known issues without human intervention
    • increase support team efficiency by root cause analysis which decrease the incident solving time
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • I don't know if you can calculate ROI with a monitoring solution, there are more factors to calculate.
    • We found a really big problem with a network switch (faulty transceiver) in a trunk configuration with OPManager. this caused us serial troubles with the overall network stability.
    • We are loosing around € 3.000 to 5.000 per hour if our network is not working so this was a great help to fix this issue
    • Our label printers are really important to monitoring in our warehouse system, this makes OPManager a great solution for that
    Read full review
    ScreenShots

    ManageEngine OpManager Screenshots

    Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager