Good affordable solution for smaller businesses.
December 27, 2022
Good affordable solution for smaller businesses.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ManageEngine OpManager
We use this product for IP management, network equipment overviews, automation, alerting and reporting.
Pros
- IP Management
- Inventory Management
- Network Management
- Network Rack Views
Cons
- Default menus include upcharge features that aren't usable
- Alerts are obnoxious at times for things you can't disable (ipv6)
- Daily reminder for feature setups
- Button for other purchasable software that you can't remove.
- IPAM
- Network Equipment Management
- Reporting Tools
- Saves lots of time with reporting with audits
- Easy view of our current information at a glance for technicians
I think for the price this product offers much more. Maybe not as pretty but certainly is feature rich with the ability to add and manage multiple device brands (Cisco, Cisco Meraki, Fortinet, Palo) in an easy to use and very customizable interface. You can get as deep as you want in terms of integration from the ability to make changes to your devices through the interface to just reporting, viewing, or alerting on devices. The IPAM interface has the ability to customize tons of fields to make sure what is going on a static port is noted to perfection, or just have a dns entry pull what it can. Port history and port views are incredibly helpful in our environment. Has the ability to build your server racks and build network diagrams which works well and let me give my Visio license to someone else. This product has pretty much anything you could need, the support is good, they update the software regularly, has MFA which shouldn't need to be said but some of the products we looked at don't. Other than the minor annoyances of this product, its overall a very good value and works well.
Do you think ManageEngine OpManager delivers good value for the price?
Yes
Are you happy with ManageEngine OpManager's feature set?
Yes
Did ManageEngine OpManager live up to sales and marketing promises?
Yes
Did implementation of ManageEngine OpManager go as expected?
Yes
Would you buy ManageEngine OpManager again?
Yes
ManageEngine OpManager Feature Ratings
Using ManageEngine OpManager
6 - IT Management, System Administration, System Technicians.
- IPAM
- Network Managment
- Reporting
- Network Diagrams creation
- Rack Diagram creation
- Integrating servers into system
- Integrating Printers into system
ManageEngine OpManager Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support cares about my success Quick Initial Response | None |
No, we have the normal support offered for this application.
We had issues with our reporting history for the IPAM module retaining the history. Opened a chat request and as they were unable to help escalated the ticket. A day later we had a remote session going and they worked for an hour to get this component working again correctly.
Using ManageEngine OpManager
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- The IPAM system is incredibly easy to use.
- Easy setup and administration.
- Locating some networking settings can be cumbersome at first
- To many menu options.
Yes, but I don't use it
Comments
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