End-to-End Infrastructure Monitoring simplified by ManageEngine OpManager
Updated January 14, 2022
End-to-End Infrastructure Monitoring simplified by ManageEngine OpManager
Score 10 out of 10
Vetted Review
Overall Satisfaction with ManageEngine OpManager
We work with MSP and their end-clientele across Australia, and understand their unique requirement to gain visibility on Hybrid Infrastructure. Doing so, we cascade personalized Demo of ManageEngine OpManager ensuring it caters to client requirements. Internally, we use ManageEngine OpManager to monitor our Hybrid Infrastructure wherein 3D NOC Dashboard proactively alerts us of potential faults in Servers, Networks, and even Applications. ManageEngine OpManager is quite flexible, giving our clients the flexibility to pick and choose Infrastructure monitoring modules per their unique requirements such as capturing errors/metrics for Network bandwidth, IPAM/SPM, or APM. At the same time, the Unified console offers end-to-end visibility on the entire Infrastructure. OpManager with its strong product roadmap, continual enrichment since the past decade, Simplified UI i.e. easily navigable has gained client trust from across different geographies.
- 3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting.
- Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients.
- MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele.
- A strong product roadmap has ensured ManageEngine OpManager is catering to unique client requirements from all geographies. We expect ManageEngine OpManager continue to do that.
- Out-of-box monitoring templates capture performance for all Vendors. At the same time, the option for creating custom monitoring templates is a huge bonus.
- Dashboards are quite unique, we love the 3D NOC view.
- Intelligent correlation of Alerts and having the option to Automate manual tasks such as free up space on the Database saves valuable time for our DB team.
- Flexibility to choose from Individual monitoring modules or go for Unified console.
- Prior to OpManager, we were managing IP and Switch ports manually, which is not the case post rolling out of OpManager.
- Wireless Access points across all 4 warehouses present in different states can now be monitored from a single console.
During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our client words "Other vendors ask us to pay more $$$ for enabling additional email alerts".
Do you think ManageEngine OpManager delivers good value for the price?
Yes
Are you happy with ManageEngine OpManager's feature set?
Yes
Did ManageEngine OpManager live up to sales and marketing promises?
Yes
Did implementation of ManageEngine OpManager go as expected?
Yes
Would you buy ManageEngine OpManager again?
Yes
ManageEngine OpManager Feature Ratings
Using ManageEngine OpManager
25 - Product Manager, Pre-Sales, Solution Architect, Sales Manager, Enterprise BDM, Technical Consultant, NOC Manager, First call deck
5 - Pre-Sales, Product Manager, Technical Consultant