Great monitoring solution
July 21, 2025

Great monitoring solution

Matthias Boehm | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine OpManager

Hi, we are using ManageEninge OpManager for montoring around 30 network switches, two firewall cluster, in total 170 devices so far..

We are a production company and there is no place for network problems because we are producing 24/7.

So OpManager helped us a lot monitoring all our servers and critical network infrastructure.

Pros

  • Proactive network monitoring
  • Great response time
  • Great database of products supporting
  • Great notification system
  • Support is also awesome
  • Many other great things ;)

Cons

  • Updating OpManager is not the easiest
  • Some devices (for example flow monitoring and raid systems) are not supported or not implented
  • I don't know if you can calculate ROI with a monitoring solution, there are more factors to calculate.
  • We found a really big problem with a network switch (faulty transceiver) in a trunk configuration with OPManager. this caused us serial troubles with the overall network stability.
  • We are loosing around € 3.000 to 5.000 per hour if our network is not working so this was a great help to fix this issue
  • Our label printers are really important to monitoring in our warehouse system, this makes OPManager a great solution for that
Is a great tool for Hardware montitoring out of the box.

For sure you have to configure notifications and what you really want to monitor, but when you have this done there is a really satisfying overall experience.
OpManager is much easier to handle then other products in the same range.

We needed no extra support from our external suppliers to invent OPManager

Do you think ManageEngine OpManager delivers good value for the price?

Yes

Are you happy with ManageEngine OpManager's feature set?

Yes

Did ManageEngine OpManager live up to sales and marketing promises?

Yes

Did implementation of ManageEngine OpManager go as expected?

Yes

Would you buy ManageEngine OpManager again?

Yes

So for companies with busines critical systems OpManager is a well known good product.

I think it does not make sense to implent OPManager in companies who all the data is in the cloud, OpManager makes a great on Premise monitoring solution possible, but I don't think cloud monitoring is a thing where OpManager is needed.

ManageEngine OpManager Feature Ratings

Network Performance Monitoring
9.4
Automated network device discovery
10
Network monitoring
10
Baseline threshold calculation
5
Alerts
10
Packet capture analysis
10
Network mapping
10
Customizable reports
10
Wireless infrastructure monitoring
10
Hardware health monitoring
10

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