IBM Instana vs. Microsoft System Center Operations Manager (SCOM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Instana
Score 8.2 out of 10
N/A
Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$75
per month per Managed Virtual Server (MVS)
Microsoft System Center Operations Manager (SCOM)
Score 8.1 out of 10
N/A
Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.N/A
Pricing
IBM InstanaMicrosoft System Center Operations Manager (SCOM)
Editions & Modules
Essentials
$18
per month per Managed Virtual Server (MVS)
Standard
$75
per month per Managed Virtual Server (MVS)
Self-Hosted
$93.80
per month per Managed Virtual Server (MVS)
No answers on this topic
Offerings
Pricing Offerings
IBM InstanaMicrosoft System Center Operations Manager (SCOM)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM InstanaMicrosoft System Center Operations Manager (SCOM)
Features
IBM InstanaMicrosoft System Center Operations Manager (SCOM)
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
IBM Instana
-
Ratings
Microsoft System Center Operations Manager (SCOM)
6.4
23 Ratings
15% below category average
Application monitoring00 Ratings5.021 Ratings
Database monitoring00 Ratings8.123 Ratings
Threshold alerts00 Ratings10.023 Ratings
Predictive capabilities00 Ratings6.321 Ratings
Application performance management console00 Ratings3.020 Ratings
Collaboration tools00 Ratings5.118 Ratings
Out-of-the box templates to monitor applications00 Ratings7.421 Ratings
Application dependency mapping and thresholding00 Ratings5.719 Ratings
Virtualization monitoring00 Ratings7.021 Ratings
Server availability and performance monitoring00 Ratings8.322 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.022 Ratings
IT Asset Discovery00 Ratings2.419 Ratings
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User Ratings
IBM InstanaMicrosoft System Center Operations Manager (SCOM)
Likelihood to Recommend
8.1
(48 ratings)
8.0
(26 ratings)
Likelihood to Renew
8.2
(1 ratings)
7.0
(1 ratings)
Usability
8.2
(3 ratings)
7.0
(1 ratings)
Support Rating
4.5
(1 ratings)
9.0
(9 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
IBM InstanaMicrosoft System Center Operations Manager (SCOM)
Likelihood to Recommend
IBM
With enterprise IT assets in a multitude of ecosystems, cloud infrastructures and sometimes still left stuck in a legacy on prem architecture, IBM Instana makes it easy to get the right data to drive development and / or DevSecOps processes with tangible input from the target environment itself.
Read full review
Microsoft
More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
Read full review
Pros
IBM
  • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
  • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
  • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
  • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
  • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
  • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
Read full review
Microsoft
  • Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.
  • A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc...
  • Allows you to customize your views and workspaces for specific tasks and needs.
  • Reporting is powerful and flexible.
Read full review
Cons
IBM
  • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
  • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
  • Open telemetry features which allow to send application data to Instana is not working as documented.
Read full review
Microsoft
  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
Read full review
Likelihood to Renew
IBM
Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
Read full review
Microsoft
Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
Read full review
Usability
IBM
IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
Read full review
Microsoft
Ease of Use and user friendly dashboard
Read full review
Support Rating
IBM
IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
Read full review
Microsoft
Hard to get support. The product is not being actively developed anymore, so it is hard to get new features for the product.
Read full review
Implementation Rating
IBM
No answers on this topic
Microsoft
Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
Read full review
Alternatives Considered
IBM
As a DevOps engineer, I've explored various Application Performance Monitoring (APM) tools, including New Relic for real-time insights, AppDynamics for code-level visibility, Dynatrace for AI-driven monitoring, Datadog for comprehensive observability, Splunk for log management, Stackify Retrace for error tracking, and Raygun for crash reporting. Each tool offers distinct features, and the choice depends on specific use cases, technology stacks, and organizational needs. Thorough evaluations, considering factors like ease of use, integration capabilities, and scalability, help in selecting the most suitable APM solution for effective application monitoring in a DevOps environment.
Read full review
Microsoft
We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.
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Return on Investment
IBM
  • Increase up time by early failure identification and performance optimization based on findings in Instana.
  • Enhance user experience by mapping user issues with backend failures
  • Automated actions help fixing known issues without human intervention
  • increase support team efficiency by root cause analysis which decrease the incident solving time
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Microsoft
  • It has allowed us to provide an Enterprise Event/Alert management solution to the Global company
  • It has taken a long time to get it to provide valuable alerts and information, lots of user resources and investment.
  • It assists with 24/7 monitoring and out of hours support
Read full review
ScreenShots