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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Instana

    Score7.8 out of 10
    N/AInstana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.

    $75

    per month per Managed Virtual Server (MVS)

    NETSCOUT nGeniusONE

    Score9.4 out of 10
    N/ANETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.N/A
    Pricing
    IBM InstanaNETSCOUT nGeniusONE
    Editions & Modules
    Essentials
    $20
    per month per Managed Virtual Server (MVS)
    Standard
    $75
    per month per Managed Virtual Server (MVS)
    Self-Hosted
    $93.80
    per month per Managed Virtual Server (MVS)
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM InstanaNETSCOUT nGeniusONE
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM InstanaNETSCOUT nGeniusONE
    Considered Both Products
    IBM
    No answer on this topic
    NETSCOUT
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    61 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    53 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    61 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    40 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    47 Answers
    No answers on this topic
    Features
    IBM InstanaNETSCOUT nGeniusONE
    Monitoring Tasks
    Comparison of Monitoring Tasks features of IBM Instana and NETSCOUT nGeniusONE
    Feature
    IBM Instana
    7.6
    3 Ratings
    10% below category average
    NETSCOUT nGeniusONE
    -
    Ratings
    Remote monitoring9.14 Ratings00 Ratings
    Network device monitoring5.54 Ratings00 Ratings
    Multiple Server Monitoring8.94 Ratings00 Ratings
    Multi-device monitoring5.54 Ratings00 Ratings
    Automated alerts and notifications9.14 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of IBM Instana and NETSCOUT nGeniusONE
    Feature
    IBM Instana
    5.5
    1 Ratings
    24% below category average
    NETSCOUT nGeniusONE
    -
    Ratings
    Software and hardware inventory6.42 Ratings00 Ratings
    Policy-based automation4.52 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of IBM Instana and NETSCOUT nGeniusONE
    Feature
    IBM Instana
    6.5
    3 Ratings
    20% below category average
    NETSCOUT nGeniusONE
    -
    Ratings
    Performance data reports8.34 Ratings00 Ratings
    Customizable reporting4.52 Ratings00 Ratings
    Data visualization8.83 Ratings00 Ratings
    Risk analysis4.52 Ratings00 Ratings
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of IBM Instana and NETSCOUT nGeniusONE
    Feature
    IBM Instana
    -
    Ratings
    NETSCOUT nGeniusONE
    8.7
    6 Ratings
    9% above category average
    Automated network device discovery00 Ratings10.03 Ratings
    Network monitoring00 Ratings10.06 Ratings
    Baseline threshold calculation00 Ratings8.05 Ratings
    Alerts00 Ratings8.06 Ratings
    Network capacity planning00 Ratings7.06 Ratings
    Packet capture analysis00 Ratings10.06 Ratings
    Network mapping00 Ratings9.05 Ratings
    Customizable reports00 Ratings8.06 Ratings
    Wireless infrastructure monitoring00 Ratings9.03 Ratings
    Hardware health monitoring00 Ratings8.03 Ratings
    Best Alternatives
    IBM InstanaNETSCOUT nGeniusONE
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    Amazon CloudWatch
    Score7.8 out of 10
    Auvik
    Score8.8 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    PingPlotter
    Score9 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Nmap
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM InstanaNETSCOUT nGeniusONE
    Likelihood to Recommend
    7.8
    (60 ratings)
    10.0
    (6 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (3 ratings)
    6.5
    (2 ratings)
    Support Rating
    4.5
    (1 ratings)
    7.5
    (2 ratings)
    User Testimonials
    IBM InstanaNETSCOUT nGeniusONE
    Likelihood to Recommend
    IBM
    Well-suited for an org with a large application base, where many microservices are created and destroyed daily. IBM Instana doesn't require any manual configuration, so deploying the Instana agents takes very little time. Data capture from IBM Instana is highly granular and can detect even short spikes lasting a few seconds. Not suitable for legacy applications where there will be rarely any changes. They can use a simpler monitoring mechanism. Also, highly dense data capturing can sometimes overload the information.
    Incentivized
    Read full review
    NETSCOUT
    NETSCOUT nGeniusONE is a great network performance monitoring tool as it helps to trace the path of packet and to identify the exact place where the packet is loss. It is well suited in scenarios where the organization have large network and they need continuous monitoring because loss of connectivity may lead to serious financial loss in sectors like banking, hospitals. The network performance and connectivity needs to be stable for proper execution of transactions, bookings, data transfer and other critical task. Performance monitoring of large enterprise is a big task and doing that manually requires very much effort, but with NETSCOUT nGeniusONE it becomes easy. It is not well suited in scenarios where there is small network and they can survive if any link flaps for small duration of time.
    Incentivized
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    Pros
    IBM
    • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
    • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
    • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
    • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
    • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
    • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
    Incentivized
    Read full review
    NETSCOUT
    • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
    • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
    • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
    Incentivized
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    Cons
    IBM
    • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
    • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
    • Open telemetry features which allow to send application data to Instana is not working as documented.
    Incentivized
    Read full review
    NETSCOUT
    • Better access to resources
    • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
    Incentivized
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    NETSCOUT
    No answers on this topic
    Usability
    IBM
    IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
    Incentivized
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    NETSCOUT
    Requires quite a bit of training not only for config but to use. Highly recommend having a SME come in from Netscout to help initially for these. Once you learn the UI, it’s much better to use but is not intuitive.
    Incentivized
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    Support Rating
    IBM
    IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
    Incentivized
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    NETSCOUT
    If you spend the right amount of money with them they work very close to you to support your needs. I ignore how they work in companies with lower expenses on their products. NetScout is not a very dynamic introducing platform with enhancements that their customers need. We contract their professional services so support level is good, although too pricey from my perspective.
    Incentivized
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    Alternatives Considered
    IBM
    Instana is much more robust and modern compared to our previous product which was AppDynamics. We compared Dynatrace and Datadog and they were very similar in many aspects. The licensing simplicity with Instana and our existing relationship with IBM made it a much more enticing option and accelerated the adoption timeline
    Read full review
    NETSCOUT
    Wireshark has been around for years and has been used primarily for packet analyzing. NetScout does this and goes above and beyond with the graphics interface analyzes and customer filtering for packet analyzes. You can go straight to the packet analyze within NetScout but you will find that to be more work, this would be like starting with Wireshark. Instead, begin with the graphical interface to narrow down the traffic, a visual effect. Then go to the packet analyzer, time saver. As for PRTG, it's a NetFlow/SNMP collector with a quick and dirty look at traffic but lacks the tools to dig into the information it provides.
    Incentivized
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    Return on Investment
    IBM
    • Increase up time by early failure identification and performance optimization based on findings in Instana.
    • Enhance user experience by mapping user issues with backend failures
    • Automated actions help fixing known issues without human intervention
    • increase support team efficiency by root cause analysis which decrease the incident solving time
    Incentivized
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    NETSCOUT
    • NETSCOUT nGeniusONE is the best tool and very profitable for our organization as it helped in to reduce the manual effort of engineers to track the Network flaps and connectivity issue.
    • Return on investment for this product is quiet good as of now and we have achieved 80% ROI till now and we are very much confident that we will achieve the full ROI.
    • It has helped in cost cutting as we need only few network admin and engineers to track the discovery, behavior and connectivity. Earlier we need a lot of employee to do that due to which the organization may suffer some financial loss.
    Incentivized
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    ScreenShots