IBM Instana vs. StackState

Well-suited for an org with a large application base, where many microservices are created and destroyed daily. IBM Instana doesn't require any manual configuration, so deploying the Instana agents takes very little time. Data capture from IBM Instana is highly granular and can detect even short spikes lasting a few seconds. Not suitable for legacy applications where there will be rarely any changes. They can use a simpler monitoring mechanism. Also, highly dense data capturing can sometimes overload the information.

Incentivized

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StackState is suitable for 1000+ hosts. Sometimes specific applications can take higher development time. Well suited for hybrid platforms to build end to end service alarms and service views. Advanced UI navigation might require some training. It is not a simple download and deploy software. It will require development in an agile model. Where newer versions are deployed to suit exact client requirements. Support contract with the StackState Engineer for development of use-cases is required and very useful.

• Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
• Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
• Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
• Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
• Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
• Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Giving observability of the entire IT stack
• Custom alerting options.
• Ingesting many different types of data.
• Requesting new features is encouraged and they often add them quite quickly.

• It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
• Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
• Open telemetry features which allow to send application data to Instana is not working as documented.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Can't think of anything yet.

Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Some elements of the product haven't had the usability upgrade yet and can be a bit technical. This is to be expected as they are trying to solve complex problems. I am sure that in the future, steps will be made to simplify this as well for the users / administrators / developers of the platform.

IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution

Incentivized

Invited by the Vendor

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It's swift, they're thinking along with us. It's a "collaboration approach" rather than a (traditional) customer-supplier relation. Out new ideas are taken in concern and often ends up in enhancements of StackState

Instana is much more robust and modern compared to our previous product which was AppDynamics. We compared Dynatrace and Datadog and they were very similar in many aspects. The licensing simplicity with Instana and our existing relationship with IBM made it a much more enticing option and accelerated the adoption timeline

• Increase up time by early failure identification and performance optimization based on findings in Instana.
• Enhance user experience by mapping user issues with backend failures
• Automated actions help fixing known issues without human intervention
• increase support team efficiency by root cause analysis which decrease the incident solving time

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Increased visibility of all resources in cloud to 100%.
• Deviated stages are able to detect problems before their occurrence. However, [it] needs tunings for false alarms.