IBM MaaS360 vs. Microsoft Enterprise Mobility + Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM MaaS360
Score 8.2 out of 10
N/A
IBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.
$4
Per Client
Microsoft Enterprise Mobility + Security
Score 8.3 out of 10
N/A
Microsoft Enterprise Mobility + Security is a suite of applications supporting mobile device and application security, MDM, as well as conditional or privileged access with multi-factor authentication, and advanced security reporting. Products in the suite includes Microsoft Intune mobile device management, Azure Information Protection, Microsoft Identity Manager, Microsoft Cloud App Security, Azure Active Directory, and other ancillary applications.N/A
Pricing
IBM MaaS360Microsoft Enterprise Mobility + Security
Editions & Modules
Essentials
USD 4.00
Per Client
Deluxe
USD 5.00
Per Client
Premier
USD 6.25
Per Client
Enterprise
USD 9.00
Per Client
No answers on this topic
Offerings
Pricing Offerings
IBM MaaS360Microsoft Enterprise Mobility + Security
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM MaaS360Microsoft Enterprise Mobility + Security
Considered Both Products
IBM MaaS360
Chose IBM MaaS360
It provides Administrator capabilities for granting access to corporate applications or data on Mobile devices and securely monitoring and managing mobile devices that have sensitive business data. It stores essential information about mobile device so admin can decide which …
Microsoft Enterprise Mobility + Security

No answer on this topic

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User Ratings
IBM MaaS360Microsoft Enterprise Mobility + Security
Likelihood to Recommend
8.0
(49 ratings)
8.0
(4 ratings)
Likelihood to Renew
9.6
(5 ratings)
-
(0 ratings)
Usability
9.4
(2 ratings)
7.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(3 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
8.1
(32 ratings)
-
(0 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
8.4
(34 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
IBM MaaS360Microsoft Enterprise Mobility + Security
Likelihood to Recommend
IBM
Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
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Microsoft
Overall it is well suited to a mid size Enviromint with a limited staff. If you have a limited amount of time you can dedicate to solutions then having one that is by default already included in the system and can be managed well then it makes for fast integration with low overhead
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Pros
IBM
  • Manage app deployment on mobile fleet of devices
  • Manage all mobile devices and know where your fleet of devices are
  • Solve simple issues like reset screen lock passcodes
  • Protects company’s intellectual property
  • Allows for easy deployment of mobile devices to remote users
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Microsoft
  • End point managment
  • User account security
  • Privileged identity management
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Cons
IBM
  • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
  • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
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Microsoft
  • The subscription model (cost) could be revamped for perpetual licensing options
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Likelihood to Renew
IBM
I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.
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Microsoft
No answers on this topic
Usability
IBM
Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
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Microsoft
most features are pretty point and click simple. Some areas that are move detailed require some specialized training and knowledge to be able to navigate and get anything useful out of it. With some basic understanding you can gather tremendous amounts of data and have it available
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Reliability and Availability
IBM
Never had an outage in 11 years of using this solution
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Microsoft
No answers on this topic
Performance
IBM
typically very consistent but occasionaly some lag
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Microsoft
No answers on this topic
Support Rating
IBM
MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
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Microsoft
No answers on this topic
Online Training
IBM
The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
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Microsoft
No answers on this topic
Implementation Rating
IBM
To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
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Microsoft
No answers on this topic
Alternatives Considered
IBM
Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.
Read full review
Microsoft
EMS integrates directly with Office 365. It offers multiple desired features in one product/subscription. It's difficult to do a 1:1 comparison between each product. OneLogin's pre-sales support was terrible and implementation was complex. Barracuda offers great email protection but hard to justify the cost when EMS can just be added on to existing Office 365 accounts and brings additional benefit in SSO, etc.
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Scalability
IBM
Rock solid, consistent solution
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Microsoft
No answers on this topic
Professional Services
IBM
We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
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Microsoft
No answers on this topic
Return on Investment
IBM
  • Seamless and instant onboarding for new employee's devices
  • Ensuring secure access to corporate resources
  • Asset Management of devices and their status
  • Quick off boarding of employees leaving the company
  • Help desk support for unlocking and locating devices
  • Expense Management for Roaming
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Microsoft
  • MFA has prevented a number of phishing attacks against our organization
  • Endpoint management has allowed us to use autopilot to set up our devices far faster
  • PIM has helped to secure our admin accounts
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ScreenShots

IBM MaaS360 Screenshots

Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types