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IBM Maximo Application Suite vs. QuickBooks Commerce

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Maximo Application Suite

    Score7.6 out of 10
    N/AIBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A

    QuickBooks Commerce

    Score7.2 out of 10
    N/AQuickBooks Commerce (formerly TradeGecko) is a cloud-based Order and Supply Chain Management platform. TradeGecko was acquired by Intuit QuickBooks in August 2020, and plans to sunset the resulting product were announced June 2021 (it will be discontinued as a standalone product in June, 2022).N/A
    Pricing
    IBM Maximo Application SuiteQuickBooks Commerce
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Maximo Application SuiteQuickBooks Commerce
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsThe IBM® Maximo® Application Suite (MAS) comes in two packages: client managed software or software as a service (SaaS). MAS is purchased using a simplified licensing and usage model leveraging a credit-based system called AppPoints. This provides the flexibility to easily add functionality and users, scale your business, and pay only for what you use with a single entitlement.Monthly and yearly subscriptions available to meet your business' needs. Cancel at anytime. Basic - $99/month Business - $249/month Business Premium - $449/month Enterprise - $999/month
    More Pricing Information
    Community Pulse
    IBM Maximo Application SuiteQuickBooks Commerce
    Considered Both Products
    IBM
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    75 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    57 Answers
    60%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    75 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    50 Answers
    60%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    57 Answers
    No answers on this topic
    Features
    IBM Maximo Application SuiteQuickBooks Commerce
    Inventory Management
    Comparison of Inventory Management features of IBM Maximo Application Suite and QuickBooks Commerce
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    QuickBooks Commerce
    9.9
    1 Ratings
    28% above category average
    Inventory tracking00 Ratings10.01 Ratings
    Automation rules00 Ratings10.01 Ratings
    Reporting and analytics00 Ratings10.01 Ratings
    Fulfillment00 Ratings9.01 Ratings
    Backorder management00 Ratings10.01 Ratings
    Bill of materials management00 Ratings10.01 Ratings
    Invoicing00 Ratings10.01 Ratings
    Forecasting00 Ratings10.01 Ratings
    Accounting integration00 Ratings10.01 Ratings
    Point of sale integration00 Ratings10.01 Ratings
    User Ratings
    IBM Maximo Application SuiteQuickBooks Commerce
    Likelihood to Recommend
    6.8
    (86 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    7.7
    (7 ratings)
    10.0
    (1 ratings)
    Usability
    9.5
    (6 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.2
    (4 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Maximo Application SuiteQuickBooks Commerce
    Likelihood to Recommend
    IBM
    The software is very well-suited to asset lifecycle management and system condition monitoring. User-friendliness of the product and effectiveness in managing work orders. The software's pricing is much more affordable than that of other EAM systems. Many improvements are needed in the customer support services department. Delays in response are costly.
    Incentivized
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    Intuit
    Using TradeGecko requires to the company to make compromises. Which compromises depends on the business, what they are using for other 3rd party applications and what they sell. You need to be very good with excel since you are able to upload and modify most files, which gives you major control over your data. They however need to modify the way in which new inventory items get loaded, as it is quite awkward if you use variants. 'Reports' as has been described prior has improved dramatically and most if not all can be downloaded in CSV/Excel format. This allows you to build your own reports with the data from the system. If your business is very complex in nature, TradeGecko probably isn't the system for you. If you are doing thousands of transactions a day, again this is not the system. However, if you are a small to smaller mid-sized business, the system, its cost and the 3rd party applications make it worth a first second and third look.
    Incentivized
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    Pros
    IBM
    • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
    • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
    • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
    Incentivized
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    Intuit
    • Interface with WooCommerce.
    • Interface with Xero.
    • Maintain Perpetual Inventory (less than 0.001% difference in value of inventory in TG and Xero).
    • Works with ShipStation extremely well.
    • Works with major EDI vendors (with reservations).
    Incentivized
    Read full review
    Cons
    IBM
    • Usually, we have problems with the mobile apps. For about seven out of ten customers, we need to use third-party mobile applications. It’s been a rollercoaster — Anywhere was terrible, then Maximo Mobile for 8 was pretty good, and now with Maximo 9, it’s problematic again. So it’s been ups and downs. But the good thing is that the architecture is open, so we can use third-party applications or even develop our own add-ons. Still, IBM could do this better.
    Incentivized
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    Intuit
    • - Couldn't integrate with existing QBO account. Had to set up a new QBO account and transfer all data, create lots of journal entries - was very time-consuming and labor-intensive. Caused some financial discrepancies to resolve.
    • - Have to process returns on Amazon and Shopify orders manually
    • - Tax-inclusive is not allowed - European sales are tax inclusive - can't import order with VAT included. Looks like the software is suitable for US only. Have to create such orders manually in Commerce and then manual journal entries in QBO
    • - Supports accrual accounting method only. In cash - it's a mess
    • - Support - not knowledgeable enough - I could only call for support (now they have chat) and they always had to get with the back-end and every call was not less than 1 hour. At the end I would get a link for the training materials
    • - Inventory not synching timely sometimes - I have a screenshot proving that inventory on our Amazon account was 0 but Commerce still had quantities, I had to manually press synch
    • - Shipping line from Shopify orders is not coded to Shipping income account but goes together with Sales of product income account
    • - When partial of the PO is received, not able to create a bill for the partial. There're only 2 settings: either bill created at the time of PO creation (for the whole PO amount - which increases your AP right away) or at the time the whole PO received. It works only when PO is shipped as a whole.
    Incentivized
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    Likelihood to Renew
    IBM
    IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
    Incentivized
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    Intuit
    TG works well for us.
    Incentivized
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    Usability
    IBM
    The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
    Incentivized
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    Intuit
    TG is good and easy to use, but could be improved
    Incentivized
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    Performance
    IBM
    Depends on DB tuning, Query builds etc
    Incentivized
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    Intuit
    No answers on this topic
    Support Rating
    IBM
    I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
    Incentivized
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    Intuit
    Support team just sends links to blog posts that are often out of date.
    Incentivized
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    In-Person Training
    IBM
    As expected, good content and instructions
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Implementation Rating
    IBM
    Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
    Incentivized
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    Intuit
    No answers on this topic
    Alternatives Considered
    IBM
    As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
    Incentivized
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    Intuit
    Each of the applications has a specific place. We select and implement the best solutions for our clients based on their budget and requirements. This is often determined by integration requirements. We like to say that every application with do a different 95% of what you need it to. There will always be a different 5% to forgo between applications.
    Read full review
    Scalability
    IBM
    i dont use it
    Incentivized
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    Intuit
    No answers on this topic
    Return on Investment
    IBM
    • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
    • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
    • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
    Incentivized
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    Intuit
    • No real ROI - we're stilling pulling reports from multiple platforms.
    • Positive - segregation of wholesale and DTC orders in Shopify.
    Incentivized
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    ScreenShots

    QuickBooks Commerce Screenshots

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