IBM Sterling Order Management vs. SAP Integrated Business Planning

It's perfect for medium to large retailers

Incentivized

One of the best parts is how it is suited to global or multi-site organizations with complex supply chains. It just operates across multiple regions with various manufacturing facilities, and that too with very much ease; it is simple, solid and very reliable in terms of working when the logistics is an issue and fetches data and insights very quickly.

Incentivized

• Centralizing data.
• Instantaneously updated data.
• Ad hoc reporting.

• Comfortable database, it adjusts to what we know how to use.
• The platform acts quickly, and throws metrics and analysis adjusted to the times we need, thus automating the results.
• Complete and detailed reports, we can dynamically evaluate all the information.

Incentivized

• RCP Based deployment
• Wider variety of sourcing configuration
• Product Documentation
• COM Features need to better so that Customer case handling is facilitated

• The system does not work as smoothly when processing large volumes of data. There are processing delays when we are busy planning.
• Moreover, because inventory exceptions are not automatically alerted, employees have to check them manually, which takes extra time. Upgrades in these sections could raise our operational efficiency.

Incentivized

The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.

Very useful. Already have a team that learnt the system and although took a while, they now use it seamlessly

Incentivized

User experience has various issues, from the way to represent data on the Dashboard to complex graphical interfaces for making the right report of something that is easiest to make on other similar platforms. SAP Integrated Business Planning is difficult to integrate into other operating systems and ecosystems. Activity planning, in some cases, is confused, and access is limited if customers or end-users don´t use the platform over the internet using a desktop computer.

Incentivized

Fast reaction specialists available

Incentivized

Set up a supply chain strategy. Define your north star. Follow it with good consultants. Get know how from consultants with a deep know how in the system. Do proper change management.

Incentivized

Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking

Incentivized

System integration: CPI DS landscape allowed to integrate with the SAP ECC and SAP S4HANA with ease. Ecosystem: As most of the systema were of SAP landscape, choosing SAP Integrated Business Planning has given a sense of confidence. Higher Futuristic roadmaps: SAP Integrated Business Planning had gen AI and AI incorporated roadmap making it more impressive.

Incentivized

• Optimal inventory management resulted in more orders per minute and good ROI and customer experience

Incentivized

• The biggest positive is improved forecast accuracy; now, I can work in a structured manner to reduce my costs and anticipate demand for the products.
• Now, one certain item is that the Enhanced Data Quality is helping us a lot in making quicker decisions and a faster work life.
• The sales and operations teams are aligned now in a much better manner, and work is faster.
• Planning has become easier and smoother.

Incentivized