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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Process Mining

    Score9.2 out of 10
    N/AIBM Process Mining is a solution that helps businesses of all sizes by improving visibility, efficiency, and compliance in business processes. IBM Process Mining creates a digital twin of an organization's processes by analyzing data from multiple systems. This creates a clear, real-time picture of how the organization's processes function, helping the user to identify inefficiencies and bottlenecks. With process intelligence assisted by AI, it delivers prescriptive recommendations that align…

    $4,250

    per month per installation

    Oracle BPM Suite

    Score8.5 out of 10
    N/AThe Oracle Business Process Management Suite is an integrated environment for developing, administering, and using business applications centered around business processes.N/A
    Pricing
    IBM Process MiningOracle BPM Suite
    Editions & Modules
    IBM Process Mining via IBM Cloud Pak for Business Automation SaaS
    $4,250
    per month per installation
    IBM Process Mining for Cloud Paks On-Premises
    $33,110
    per year per installation
    IBM Process Mining Standalone SaaS
    $51,000
    per year per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Process MiningOracle BPM Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlock process optimization with IBM Process Mining SaaS: 20GB of storage to manage your process data; 2 Business users and 1 Analyst user for seamless collaboration. Leverage IBM Process Mining On-Premises for full control and flexibility: 3 projects with up to 20 million events; 3 Business users and 1 Analyst user for efficient teamwork; 2 Task Mining Agents to uncover actionable insights from workflows.—
    More Pricing Information
    Community Pulse
    IBM Process MiningOracle BPM Suite
    Considered Both Products
    IBM
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    43 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    43 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    35 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    No answers on this topic
    Features
    IBM Process MiningOracle BPM Suite
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Process Mining and Oracle BPM Suite
    Feature
    IBM Process Mining
    -
    Ratings
    Oracle BPM Suite
    6.0
    5 Ratings
    25% below category average
    Dashboards00 Ratings6.04 Ratings
    Standard reports00 Ratings6.05 Ratings
    Custom reports00 Ratings6.04 Ratings
    Process Engine
    Comparison of Process Engine features of IBM Process Mining and Oracle BPM Suite
    Feature
    IBM Process Mining
    -
    Ratings
    Oracle BPM Suite
    7.4
    6 Ratings
    12% below category average
    Process designer00 Ratings8.06 Ratings
    Process simulation00 Ratings7.06 Ratings
    Business rules engine00 Ratings9.06 Ratings
    SOA support00 Ratings8.06 Ratings
    Process player00 Ratings8.05 Ratings
    Support for modeling languages00 Ratings7.04 Ratings
    Form builder00 Ratings4.05 Ratings
    Model execution00 Ratings8.05 Ratings
    Collaboration
    Comparison of Collaboration features of IBM Process Mining and Oracle BPM Suite
    Feature
    IBM Process Mining
    -
    Ratings
    Oracle BPM Suite
    6.0
    4 Ratings
    32% below category average
    Social collaboration tools00 Ratings6.04 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of IBM Process Mining and Oracle BPM Suite
    Feature
    IBM Process Mining
    -
    Ratings
    Oracle BPM Suite
    7.0
    3 Ratings
    15% below category average
    Content management00 Ratings7.03 Ratings
    Best Alternatives
    IBM Process MiningOracle BPM Suite
    Small Businesses
    No answers on this topic
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    No answers on this topic
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    No answers on this topic
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Process MiningOracle BPM Suite
    Likelihood to Recommend
    9.3
    (43 ratings)
    8.0
    (8 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    6.0
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.8
    (40 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    IBM Process MiningOracle BPM Suite
    Likelihood to Recommend
    IBM
    at real time use I found is easy to use. if your algorithms is up to the point then you can extract a strong data accOrding to your strategy .which required for your R&D.and after using process Mining we converted passive clients into active and now were delivering them best service.
    Incentivized
    Read full review
    Oracle
    Oracle BPM is well suited to organizations and environments that have a good understanding of their business processes and organizational structures. Trying to introduce a tool such as Oracle BPM into the organization without a good grasp on how the business operates is a recipe for disaster as the implementation will uncover all of the dirty secrets of an organizations business processes and bring them to light. BPM is not to be utilized for smaller service orchestrations or technical service implementations, these should be handled by the Oracle SOA Suite using the BPEL process manager, leaving BPM to handle the organizational business processes, referring to and including lower level services and BPEL processes as needed.
    Read full review
    Pros
    IBM
    • I like that problems are detected before they become serious, it is a relief for us to have software with a great daily impact on our system.
    • This software identifies bottlenecks very quickly.
    • Real-time monitoring prevents future problems from occurring and is quickly fixed.
    • Professional technical support team attentive to our needs.
    Incentivized
    Read full review
    Oracle
    • Oracle BPM [Suite] can support unlimited number of cases. No limitations in cases raised.
    • Oracle Weblogic can handle multiple traffic. [It] can handle lots of heavy load[s].
    • Oracle BPM has extensive integration with database[s]. Huge number[s] of customization can be created.
    Incentivized
    Read full review
    Cons
    IBM
    • It is not software with good scalability, I do not see improvements in its very advanced constants in its updates.
    • The central structure of this tool has made it difficult to use.
    • Everything works as it should when it is implemented for the development of new projects.
    Incentivized
    Read full review
    Oracle
    • Oracle BPM is left behind by other tools more modern in terms of user experience, usability and ability to integrate with everything else.
    • To really harvest the potential of Oracle BPM you need to do it in JDeveloper and with ADF. This restricts its usage to very technical people.
    • The administration of the Oracle BPM tools has really put a burden on our team. It is running on Weblogic and we experience issues very often either with performance or with a bad configuration of the system.
    • As with all Oracle products, the price can be an issue for smaller shops.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    I think it is the best process mining software that can currently exist, others are similar, but do not meet our expectations, we will use it for a long time, it is a system that makes us productive with minimal manual effort, the quality of the results they are amazing.
    Incentivized
    Read full review
    Oracle
    In many scenarios it should have provided more features. It took a lot of effort while debugging, making it difficult to maintain.
    Read full review
    Usability
    IBM
    The initial integration/configuration is complex and hence takes time. Once integrated it is very easy and nice to use. We can have the analytics with a very user-friendly dashboard. It provides detailed information which helps in finding causes and hence in improvement. I would say it is a very nice and user-friendly tool.
    Incentivized
    Read full review
    Oracle
    Not easy to debug errors.
    Read full review
    Support Rating
    IBM
    We have received all the detailed documentation and requested information even on Friday evenings. The tutorials and examples are great for starting the implementation and optimizing it a long the way to the required custom internal needs. If needed, there is also the option to book a consultation with an IBM specialist which can recommend the proper processes of implementation.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Implementation Rating
    IBM
    No answers on this topic
    Oracle
    Overall satisfactory
    Read full review
    Alternatives Considered
    IBM
    Identify automation opportunities, prioritize by impact and expected ROI, and fast-track implementation with automated RPA bot generation. IBM Process Mining helps us by identifying non-conformant cases to identify the root causes of deviations, stakeholders involved and impact on key performance indicators. Accelerate digital transformation and through data-driven insights we are able to make faster and more informed business decisions.
    Incentivized
    Read full review
    Oracle
    We evaluated Bonita and found that it might fit a smaller-sized company better; we found that Oracle BPM Suite scaled much more evenly. We almost went with one of the competitors, but in the end chose Oracle BPM Suite after we factored in the cost of VMware licensing. There are literally tons of analytics on the back end which are great for upper management, but not so much for average users, but this fits our business model quite well.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Disbursement and vendor payments are only two examples of the kind of routine processes that might benefit greatly from being automated.
    • IBM Process Mining has helped us better understand our consumers by revealing patterns of behavior that can be explained by the use of AI.
    • By automatically detecting, verifying, and bettering workflows, IBM Process Mining helps me locate inefficiencies and opportunities. That makes it simple to distribute assets where they will have the greatest impact, boosting return on investment.
    Incentivized
    Read full review
    Oracle
    • You'll most certainly need a deep dive and extensive training before your users can even think of using the product and they are very expensive.
    • Lack of documentation makes it very difficult to manage the application if any error is encountered which will result in you ending up hiring a dedicated person to look into the application once it's deployed.
    • For a very large org., if properly implemented and used, it can help identify the cost-intensive and inefficient processes.
    Incentivized
    Read full review
    ScreenShots

    IBM Process Mining Screenshots

    Screenshot of visualizations that provide analysis on process performance and the associated times and costs, used to automatically discover processes.Screenshot of a visualization that helps locate the best process performance in lead time and costs related to both standard and customized KPIs of running processes to understand where automation will make the biggest impact.Screenshot of analytics that compare a discovered process with a reference process model to locate deviations and their costs, frequency and root cause for targeted fixes.Screenshot of RPA Candidates, that recommends the activities to automated based on ROI and the desired automation level.Screenshot of a simulation comparing as-is and what-if processes to calculate ROI of automation initiatives.