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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Process Mining

    Score9.2 out of 10
    N/AIBM Process Mining is a solution that helps businesses of all sizes by improving visibility, efficiency, and compliance in business processes. IBM Process Mining creates a digital twin of an organization's processes by analyzing data from multiple systems. This creates a clear, real-time picture of how the organization's processes function, helping the user to identify inefficiencies and bottlenecks. With process intelligence assisted by AI, it delivers prescriptive recommendations that align…

    $4,250

    per month per installation

    Pricing
    IBM Process Mining
    Editions & Modules
    IBM Process Mining via IBM Cloud Pak for Business Automation SaaS
    $4,250
    per month per installation
    IBM Process Mining for Cloud Paks On-Premises
    $33,110
    per year per installation
    IBM Process Mining Standalone SaaS
    $51,000
    per year per installation
    Offerings
    Pricing Offerings
    IBM Process Mining
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsUnlock process optimization with IBM Process Mining SaaS: 20GB of storage to manage your process data; 2 Business users and 1 Analyst user for seamless collaboration. Leverage IBM Process Mining On-Premises for full control and flexibility: 3 projects with up to 20 million events; 3 Business users and 1 Analyst user for efficient teamwork; 2 Task Mining Agents to uncover actionable insights from workflows.
    More Pricing Information
    Community Pulse
    IBM Process Mining
    Considered Both Products
    IBM
    Chose IBM Process Mining
    ibm is more practical than Celonis and ui path process mining because ibm effectively optimized our operation and its Accelerate productivity and less time and reduce error and due to AI its more easier than both. i personally found IBM most trusted and secure and its advance …
    Incentivized
    Chose IBM Process Mining
    User-Friendly Interface: Celonis is often praised for its intuitive and user-friendly interface. It provides visually appealing process maps and dashboards that make it easy for users to explore and understand their processes
    Incentivized
    Chose IBM Process Mining
    Compared to ARIS Process Mining 10 & UiPath Business Automation Platform, IBM Process Mining is more geared toward understanding and improving existing processes, with process analysis and optimization. While others solutions might offer a more comprehensive automation suite, …
    Incentivized
    Chose IBM Process Mining
    Because IBM is a company with quality products that meets deadlines and delivers as expected
    Incentivized
    Chose IBM Process Mining
    Better price, simulation, automation identification
    Incentivized
    Chose IBM Process Mining
    Identify automation opportunities, prioritize by impact and expected ROI, and fast-track implementation with automated RPA bot generation. IBM Process Mining helps us by identifying non-conformant cases to identify the root causes of deviations, stakeholders involved and …
    Incentivized
    Chose IBM Process Mining
    We selected IBM Process Minging because is simple to apply but is very powerful and have a lot of options and funtionalitys. The other reason is in relation to the cost, which is more convenient than the others
    Incentivized
    Chose IBM Process Mining
    Celonis allows input information to be worked within the tool, while IBM Process Mining does not. In the rest of the functionalities that we evaluated, Celonis and IBM have similar characteristics. However, Celonis license cost is ten times higher. Unlike UI Path, we find that …
    Incentivized
    Chose IBM Process Mining
    IBM Process Mining, as the name implies, aids in the analysis of business processes in real-time so that insights may be gained before any decisions or moves are made. To help with decision-making, process models may be set to automatically visualize logs of events, revealing …
    Incentivized
    Chose IBM Process Mining
    Turbonomic has more functionality on AI and ML, while IBM Process Mining has some of that but also focuses more on visualization and KPI understanding. Also, metadata management could be done well with both. IBM Process Mining focuses especially on a digital transformation and …
    Incentivized
    Chose IBM Process Mining
    A cloud-based solution which helped to analyze the business processes and to find the improvement areas. An automated tool to handle the analysis of applications and processes. An awesome tool for data mining and now we can manage our data historically to provide detailed …
    Incentivized
    Chose IBM Process Mining
    IBM Process Mining is the safest and most effective data mining we could find when compared to the tool which we were using. It aids in the monitoring of processes and allows us to verify what can occur in each of them inside the system. Its simplicity, functionality, and …
    Incentivized
    Chose IBM Process Mining
    Integration with other platforms can get better.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    43 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    43 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    User Ratings
    IBM Process Mining
    Likelihood to Recommend
    9.3
    (43 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    Usability
    9.0
    (1 ratings)
    Support Rating
    8.8
    (40 ratings)
    User Testimonials
    IBM Process Mining
    Likelihood to Recommend
    IBM
    at real time use I found is easy to use. if your algorithms is up to the point then you can extract a strong data accOrding to your strategy .which required for your R&D.and after using process Mining we converted passive clients into active and now were delivering them best service.
    Incentivized
    Read full review
    Pros
    IBM
    • I like that problems are detected before they become serious, it is a relief for us to have software with a great daily impact on our system.
    • This software identifies bottlenecks very quickly.
    • Real-time monitoring prevents future problems from occurring and is quickly fixed.
    • Professional technical support team attentive to our needs.
    Incentivized
    Read full review
    Cons
    IBM
    • It is not software with good scalability, I do not see improvements in its very advanced constants in its updates.
    • The central structure of this tool has made it difficult to use.
    • Everything works as it should when it is implemented for the development of new projects.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    I think it is the best process mining software that can currently exist, others are similar, but do not meet our expectations, we will use it for a long time, it is a system that makes us productive with minimal manual effort, the quality of the results they are amazing.
    Incentivized
    Read full review
    Usability
    IBM
    The initial integration/configuration is complex and hence takes time. Once integrated it is very easy and nice to use. We can have the analytics with a very user-friendly dashboard. It provides detailed information which helps in finding causes and hence in improvement. I would say it is a very nice and user-friendly tool.
    Incentivized
    Read full review
    Support Rating
    IBM
    We have received all the detailed documentation and requested information even on Friday evenings. The tutorials and examples are great for starting the implementation and optimizing it a long the way to the required custom internal needs. If needed, there is also the option to book a consultation with an IBM specialist which can recommend the proper processes of implementation.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Identify automation opportunities, prioritize by impact and expected ROI, and fast-track implementation with automated RPA bot generation. IBM Process Mining helps us by identifying non-conformant cases to identify the root causes of deviations, stakeholders involved and impact on key performance indicators. Accelerate digital transformation and through data-driven insights we are able to make faster and more informed business decisions.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Disbursement and vendor payments are only two examples of the kind of routine processes that might benefit greatly from being automated.
    • IBM Process Mining has helped us better understand our consumers by revealing patterns of behavior that can be explained by the use of AI.
    • By automatically detecting, verifying, and bettering workflows, IBM Process Mining helps me locate inefficiencies and opportunities. That makes it simple to distribute assets where they will have the greatest impact, boosting return on investment.
    Incentivized
    Read full review
    ScreenShots

    IBM Process Mining Screenshots

    Screenshot of visualizations that provide analysis on process performance and the associated times and costs, used to automatically discover processes.Screenshot of a visualization that helps locate the best process performance in lead time and costs related to both standard and customized KPIs of running processes to understand where automation will make the biggest impact.Screenshot of analytics that compare a discovered process with a reference process model to locate deviations and their costs, frequency and root cause for targeted fixes.Screenshot of RPA Candidates, that recommends the activities to automated based on ROI and the desired automation level.Screenshot of a simulation comparing as-is and what-if processes to calculate ROI of automation initiatives.