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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Robotic Process Automation

    Score8.4 out of 10
    N/AIBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

    $840

    per month

    SS&C Blue Prism

    Score9.4 out of 10
    N/ASS&C Blue Prism provides a combination of technologies that offer intelligent automation to deliver transformational business value.N/A
    Pricing
    IBM Robotic Process AutomationSS&C Blue Prism
    Editions & Modules
    IBM RPA On premises
    Platform starter pack, starting at USD 840.00 per month
    per month
    IBM RPA Software as a service (SaaS)
    Platform starter pack, starting at USD 840.00 per month
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Robotic Process AutomationSS&C Blue Prism
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Robotic Process AutomationSS&C Blue Prism
    Considered Both Products
    IBM
    Chose IBM Robotic Process Automation
    The IBM Robotic Process Automation we believed stacked up comparably among other credible robotic process automation technologies that are available in the marketplace. The technology with IBM backed technologies is relatively reliable and has credibility. Our organization did …
    Incentivized
    Chose IBM Robotic Process Automation
    • Open platform approach: IBM RPA has an open platform approach, allowing us to easily integrate with other enterprise systems and data sources.
    • Scalable and flexible architecture: IBM RPA has a scalable and flexible architecture that can accommodate the changing needs of our …
    Incentivized
    Chose IBM Robotic Process Automation
    I've always had excellent service and had no trouble communicating. It has aided in my understanding of how I can continue to use the bots. Reading peer assessments reveals that while IBM RPA demands a substantial initial financial commitment, it justifies its cost, unlike Blue …
    Incentivized
    Chose IBM Robotic Process Automation
    IBM RPA stacks up favorably against products like Blue Prism Intelligent RPA because it offers more robust capabilities and a wider range of features. IBM RPA has powerful AI capabilities, such as natural language processing and decision-making, to automate complex processes …
    Incentivized
    Chose IBM Robotic Process Automation
    The Technical Support is not great compared to IBM RPA and the deployment process is taken too much time compared to IBM RPA.the cost of support is quite high.
    Incentivized
    Chose IBM Robotic Process Automation
    It is very cost effective and easy to use. It has very good customer support and documentation. This product is being used by large users so it has good user community. It provides all features that our company requires. All other available products in market are not cost …
    Incentivized
    Chose IBM Robotic Process Automation
    IBM robotic process automation tool is the best in the market and IBM is a name that does not need any introduction. It is the most trustworthy and best company. Apart from this, we have seen the market influence, pricing, support, and most important that whether we are able to …
    Incentivized
    Chose IBM Robotic Process Automation
    IBM Robotic Process Automation is very easy to use by everyone in the organization, including non-technical staffs, and its quick to learn and get its functionalities right within a very short period of time compared to other products in the market. Easy to integrate and …
    Incentivized
    Chose IBM Robotic Process Automation
    The tool works very well and very fast when it comes to extracting structured data from the web and filling spreadsheets in excel. More than 500 possible tasks help automate any mapped process.
    Incentivized
    Chose IBM Robotic Process Automation
    This tool is the market leader by giving the developer more freedom by developing their robots. It has more than 500 task possibilities to be used.
    Incentivized
    SSC Technologies
    Chose SS&C Blue Prism
    We implemented Blue Prism RPA for a highly complex process which required a complex set up. Since then, it has been working excellently with high accuracy.
    Incentivized
    Chose SS&C Blue Prism
    Blue Prism RPA tool is best for any kind of user. You need not be a hardcore programmer to work on automation through Blue Prism. The core architecture is very simple and it is easy to build and maintain the infrastructure required for Blue Prism. Blue prism portal is very well …
    Incentivized
    Chose SS&C Blue Prism
    In our company, we are using many RPA tools. For most of our medium projects we are using Blue Prism, as other tools are frequently crashing. One of the best features is that the robots can be unattended. Blue Prism has a high rate of reliability when compared to other tools, …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    88 Answers
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    79 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    91 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    61 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    68 Answers
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    IBM Robotic Process AutomationSS&C Blue Prism
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    UiPath Automation Platform
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    UiPath Automation Platform
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Robotic Process AutomationSS&C Blue Prism
    Likelihood to Recommend
    8.2
    (94 ratings)
    9.0
    (19 ratings)
    Likelihood to Renew
    8.8
    (7 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (17 ratings)
    9.0
    (3 ratings)
    Support Rating
    9.1
    (18 ratings)
    7.5
    (2 ratings)
    Online Training
    4.5
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (2 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Robotic Process AutomationSS&C Blue Prism
    Likelihood to Recommend
    IBM
    While it can be applied to various scenarios, its suitability can depend on the specific requirements of a given task or process. Here are some scenarios where IBM RPA is well-suited and scenarios where it may be less appropriate: Well suited: 1.Data Entry and Data Migration: RPA can efficiently automate data entry tasks, such as copying information from one system to another or migrating data between databases, reducing the risk of human error 2. Report Generation: RPA can generate routine reports by extracting data from various sources, formatting it, and delivering the reports to the relevant stakeholders, saving time and effort. 3. Email and Message Handling: RPA can help manage and categorize emails and messages, such as routing customer inquiries to the right department or processing routine email requests.Less suited for: 1. Cases where there is High Variability: RPA may struggle with tasks that have a high degree of variability, where each case is unique and difficult to standardize. 2. For Complex Decision-Making: RPA is rule-based and not designed for complex decision-making processes. It cannot replace the judgment and decision-making capabilities of humans. 3.Tasks Requiring Creativity: RPA is not suitable for tasks that require creativity, innovation, or problem-solving skills, as it operates based on predefined rules and logic.
    Read full review
    SSC Technologies
    Blue Prism Cloud is an ideal cloud automation solution for organizations with a significant number of remote workers or geographically disparate teams since its accessible from any web browser. It is also beneficial for organizations that need to quickly outsource part of their process automation without having to purchase additional software licenses and equipment.

    However, Blue Prism Cloud is less suited for companies that have large volume data processing needs as its base cost may quickly become prohibitive in those situations. Additionally, this solution may not be suitable for organizations that need more complex solution-specific configurations since its integration options are limited.
    Incentivized
    Read full review
    Pros
    IBM
    • accessing local system
    • It was programmed to navigate to the web page requiring reCAPTCHA verification, locate the reCAPTCHA challenge, and generate a screenshot or other data to present to a user for manual input.
    • It was programmed to extract employee data from emails or forms, update the employee record in Workday, and send automated notifications.
    Incentivized
    Read full review
    SSC Technologies
    • Storing information from email in a standard data set
    • Auto reply to emails tailored to the email so that it doesn't feel like a robotic or generalized response
    • Workflow creation is simple and easy, the flow structure is easy to read and can be directly used in presentation to customers and management
    Incentivized
    Read full review
    Cons
    IBM
    • Security and data privacy: IBM RPA may not have the strongest security features, which can leave sensitive data vulnerable to breaches or hacking.
    • Scalability: IBM RPA may not scale well to accommodate larger businesses and more complex processes, which can lead to performance issues and increased costs.
    • Customization: IBM RPA may not provide as much customization options as some users would like, making it difficult to tailor the software to specific business needs.
    Incentivized
    Read full review
    SSC Technologies
    • Surface Automation - The tool is not working well with certain applications hosted on Citrix
    • Provide more integrations with excel as majority of the business process use excel
    • Community Support- unlike other development tools we do not have a lot of help topics available on Google.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    By implementing IBM Robotic Process Automation, we realized that they are digital robots with a great impact on our manual tasks, generating good automation capabilities that are beneficial to the entire company.
    Incentivized
    Read full review
    SSC Technologies
    No answers on this topic
    Usability
    IBM
    IBM RPA is a very powerful tool, it has almost all the features that are necessary to build, implement and manage highly functional robots. The learning curve is very fast, so excellent skills are acquired. It is not necessary to have strong programming knowledge because its use is very easy. It is just drag and drop commands. By adding rules and logic, wonderful robots can be achieved.
    Read full review
    SSC Technologies
    Usability wise the Blue Prism tool can be utilized to its 100% which include the control room, schedulers, work queues, Release managers, studio for process and object development, we use all the features in blue prism and is well suitable for the development and deployment, All the system are wisely controlled and connected the same SQL database and all the data can be accessed with ease and all the things can achieve in the systematic order.
    Incentivized
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    Support Rating
    IBM
    IBM has done a great job with enablement for the product. There is documentation for use-cases, development videos for beginners, and a community forum that has proven useful for getting started with the application. Although the resources cannot solve every problem a developer comes across, they have been very beneficial to our technical team.
    Incentivized
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    SSC Technologies
    Support is good and now with time online support in other forums is becoming available as well. Blue Prism support in itself is also good. Documents and blogs can help to find the solution. Since it's relatively new, sometimes if I'm stuck it can take time to find the solution or connect to their team.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    I am main developer of the this implementation. I have faced many chanllenges in implementation as IBM RPA not provided direct commands to automate Excel. I enjoyed in finding solution and best approach for the implementation
    Incentivized
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    SSC Technologies
    No answers on this topic
    Alternatives Considered
    IBM
    I've always had excellent service and had no trouble communicating. It has aided in my understanding of how I can continue to use the bots. Reading peer assessments reveals that while IBM RPA demands a substantial initial financial commitment, it justifies its cost, unlike Blue Prism RPA, which does not.
    Incentivized
    Read full review
    SSC Technologies
    Better User Interface.Better customer service.Easier to learn and use. But has greater risk compliances. Less preloaded automation. Less editing features and a big no while working on big projects. Fluidmesh is better in pricing and better management of multiple projects but I believe Blue Prism is perfect for beginners and small-scale companies.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • IBM Robotic Process Automation has helped save on cost and time as it is able to automate tasks that are repetitive and routine tasks.
    • IBM Robotic Process Automation has helped us increase productivity. This is because it is able to perform tasks with a high degree of accuracy and speed.
    • It has enhanced compliance as it is able to automate compliance-related tasks. This has helped us improve our reputation.
    Incentivized
    Read full review
    SSC Technologies
    • For a level of medium projects, Blue Prism performs well, and the speed of execution is good. In our organization, we are applying for medium projects, where we can increase the workforce of our employees.
    • Blue Prism's Client Server Architecture is good, because we need such a feature to implement automation.
    • When it comes to pricing, I personally feel that it is costlier.
    Incentivized
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    ScreenShots

    IBM Robotic Process Automation Screenshots

    Screenshot of IBM Robotic Process Automation Demo: IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Watson Engine in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: IVR Debug in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: HTTP Request in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Knowledge Base Training in IBM RPA Studio

    SS&C Blue Prism Screenshots

    Screenshot of WorkHQ - Agentic Automation DashboardScreenshot of WorkHQ - Agentic WorkflowsScreenshot of WorkHQ - Agentic Workflows - Dark ModeScreenshot of WorkHQ - AI Agent Studio - Dark ModeScreenshot of WorkHQ - Agentic Automation Dashboard - Dark Mode