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This review does not include a rating.
12 Ratings
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Score 8.2 out of 100

Attribute Ratings

    Likelihood to Recommend

    IBM Secure Proxy

    N/A
    0 Ratings
    8.2

    SolarWinds Serv-U

    82%
    6 Ratings

    Support Rating

    IBM Secure Proxy

    N/A
    0 Ratings
    7.4

    SolarWinds Serv-U

    74%
    6 Ratings

    Likelihood to Recommend

    IBM

    No answers on this topic

    SolarWinds

    For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.
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    Pros

    IBM

    No answers on this topic

    SolarWinds

    • The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
    • Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
    • The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.
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    Cons

    IBM

    No answers on this topic

    SolarWinds

    • The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
    • Active Directory integration is either absent or not straightforward.
    • Settings and configuration aren't always intuitive.
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    Pricing Details

    IBM Secure Proxy

    Starting Price

    Editions & Modules

    IBM Secure Proxy editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      SolarWinds Serv-U

      Starting Price

      Editions & Modules

      SolarWinds Serv-U editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Support Rating

        IBM

        No answers on this topic

        SolarWinds

        Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.
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        Alternatives Considered

        IBM

        No answers on this topic

        SolarWinds

        Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.
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        Return on Investment

        IBM

        No answers on this topic

        SolarWinds

        • I have been using it for over 10 years so the ROI was there for sure.
        • It is not a constant attention needing program.
        • Set up and it does its job.
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