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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Security QRadar SIEM

    Score8.9 out of 10
    N/AIBM Security QRadar is security information and event management (SIEM) Software.N/A

    PagerDuty

    Score8.6 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    Pricing
    IBM Security QRadar SIEMPagerDuty
    Editions & Modules
    No answers on this topic
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    IBM Security QRadar SIEMPagerDuty
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    IBM Security QRadar SIEMPagerDuty
    Considered Both Products
    IBM
    No answer on this topic
    PagerDuty
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    67 Answers
    99%
    Would buy again
    158 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    61 Answers
    99%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    70 Answers
    96%
    Happy with the feature set
    153 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    38 Answers
    99%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    59 Answers
    97%
    Implementation went as expected
    110 Answers
    Features
    IBM Security QRadar SIEMPagerDuty
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of IBM Security QRadar SIEM and PagerDuty
    Feature
    IBM Security QRadar SIEM
    8.5
    69 Ratings
    7% above category average
    PagerDuty
    -
    Ratings
    Centralized event and log data collection9.927 Ratings00 Ratings
    Correlation8.669 Ratings00 Ratings
    Event and log normalization/management9.527 Ratings00 Ratings
    Deployment flexibility7.827 Ratings00 Ratings
    Integration with Identity and Access Management Tools8.965 Ratings00 Ratings
    Custom dashboards and workspaces7.569 Ratings00 Ratings
    Host and network-based intrusion detection9.725 Ratings00 Ratings
    Data integration/API management9.07 Ratings00 Ratings
    Behavioral analytics and baselining7.648 Ratings00 Ratings
    Rules-based and algorithmic detection thresholds8.049 Ratings00 Ratings
    Response orchestration and automation7.75 Ratings00 Ratings
    Reporting and compliance management7.947 Ratings00 Ratings
    Incident indexing/searching8.97 Ratings00 Ratings
    Best Alternatives
    IBM Security QRadar SIEMPagerDuty
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Sumo Logic
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Security QRadar SIEMPagerDuty
    Likelihood to Recommend
    8.6
    (89 ratings)
    8.6
    (173 ratings)
    Likelihood to Renew
    8.8
    (5 ratings)
    8.8
    (6 ratings)
    Usability
    8.0
    (2 ratings)
    7.3
    (5 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (62 ratings)
    9.0
    (86 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.2
    (2 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.1
    (58 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Security QRadar SIEMPagerDuty
    Likelihood to Recommend
    IBM
    I would only recommend IBM Security QRadar SIEM in a few situations. For one, it's very easy to setup and use if all your log sources are generic from known vendors. It's also significantly cheaper than Splunk, which is nice if you're trying to save money or be more efficient. I would not recommend IBM Security QRadar SIEM for environments with a lot of custom logs and complicated detection requirements.
    Incentivized
    Read full review
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    Pros
    IBM
    • Enables identification and prioritization of vulnerabilities in IT infrastructure for corrective action.
    • Facilitates security incident investigation and forensic analysis.
    • Provides a real-time view of security events, enabling immediate incident response.
    • Can integrate with external threat intelligence sources to enrich data and improve threat detection.
    • Enables the generation of detailed and customized reports.
    Incentivized
    Read full review
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    Cons
    IBM
    • Need to spend more time configuring the system to properly interpret and normalize different type of data collected from multiple resources.
    • While Rule creation QRadar uses that rules to detect security threats and generate alerts, but to creating and managing rules is bit complex & tedious work to complete.
    • IBM Security QRadar SIEM is excellent in handling large & complex systems that requires in-depth knowledge and extensive training to configure and maintain the system which includes upgrading, optimization of performance & issue troubleshooting.
    Incentivized
    Read full review
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    QRadar is an established and stable product, we have been using it for many years and want to continue to focus on it. Anyone who has used the product and knows it knows how reliable it is and how it facilitates continuous monitoring of threats from outside and inside. it is an exceptional product that is very useful for us.
    Incentivized
    Read full review
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    Usability
    IBM
    As a grade I give 8 as QRadar is not easy to learn. It requires some time to master it. It also needs a team of people actively working on the product. Once you learn to use it the software works very well and it is easy to correlate and understand detected threats. It only takes time to learn how to use it well and configure it properly.
    Incentivized
    Read full review
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    Support Rating
    IBM
    Customer support is Good of IBM, While Using IBM QRadar its deployment is to slow and suddenly stop working and crashed we have contacted IBM Support and Rised a Ticket within a few minute we get call back from customer support and Query Resolved by them Fast And Rapid Support of Ibm
    Incentivized
    Read full review
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    In-Person Training
    IBM
    The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.
    Incentivized
    Read full review
    PagerDuty
    No answers on this topic
    Online Training
    IBM
    The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.
    Incentivized
    Read full review
    PagerDuty
    No answers on this topic
    Implementation Rating
    IBM
    Initial patience is required to learn how to use the product, and it takes a dedicated team to use it. One person is not enough, and it's not enough to just set it up and check it once in a while. It has to be used daily and kept under control to be used effectively
    Incentivized
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    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    IBM Qradar takes the best from its competitors. Reliable and stable but sometimes very expensive, the SIEM from IBM offers a wide range of scenarios in which the customers can suite and size their own infrastructures. IBM Qradar doesn't really needs to stack up againt its competitors because it already sets an example in the SIEM world.
    Incentivized
    Read full review
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    Return on Investment
    IBM
    • Offense investigation was really helped in tackling the incidents. It was accurate and brief
    • The automation with IBM resilient (SOAR) was a milestone in elimination of user mistakes
    • The X-Force threat intelligence supported us in getting the work done without any 3rd party enterprise OSINT database
    Incentivized
    Read full review
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    ScreenShots

    IBM Security QRadar SIEM Screenshots

    Screenshot of QRadar SIEM Cloud native- Threat intelligence preview

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.