Likelihood to Recommend iCIMS Talent Cloud is a great applicant tracking system that allows users to easily identify qualified candidates with built in AI platforms. iCIMS's text recruit is a very helpful tool that allows easy communication from recruiter/admin to candidate, without using personal cell phones on the admin side. This is the day and age that we live in so this is a very appropriate add on.
Read full review Recruitee is such a modern and convenient software for any company. I love how easy it is to use it. Also, their customer service and support team is outstanding. From the moment I joined, I have received help all the way! Recruitee is such a great ATS software that is very competitive. I have used other systems, but this system has been the best one so far. They are always launching new things and I love it! Renovating, always accepting feedback and helping their customers is the number #1 thing I would say they stand for!
Read full review Pros The opt-out message after the 1st text helps weed out the people who are not interested. Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people. Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things. Read full review The possibility of easily create your page. The API library and also the amount of information that can be extracted. The easy Kanban visualization of the candidates inside the job offer. Read full review Cons Support model - there has been a decrease in the service, we already addressed it and hopefully, it will improve Configuration flexibility - there are minor things that we could easily change but for some reason, it is available only for vendor Read full review As a third-party Recruiter, I have to continue our paid subscriptions with the job boards in addition to the Recruitee monthly fee. This isn't a fault of Recruitee and certainly isn't a deal breaker, just something to keep in mind. Read full review Likelihood to Renew I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
Read full review 100% I will continue to use this amazing system! It has helped us a lot!! It has it all, I have used other systems and I haven't been able to get all the features I needed. This system was able to offer it all. I would renew the contract for sure.
Read full review Usability We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
Read full review I give a 10 rating because Recruitee does deserve it!! I literally love everything about this system. The mobile app, the features, the pricing, the support team, etc. They are great at what they do!
Read full review Reliability and Availability There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
Marc LeVine e-Recruiter and "Employer of Choice" Marketer
Read full review Performance We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine e-Recruiter and "Employer of Choice" Marketer
Read full review Support Rating Let me begin by saying the implementation phase was PHENOMENAL! Katie was our support manager and she was outstanding. The process was cumbersome and time-consuming, but she was outstanding and knowledgeable. That process gets a 9/10 for sure. However, between multiple account manager changes (and no notification) and being promised functionality that doesn't exist, and not hearing back when we reach out to support or open a ticket, the process has been really disappointing since implementation. We do have a new rep who has reached out to introduce himself, and we are optimistic that our experience will improve considerably after that meeting.
Read full review Recruitee has been able to provide excellent customer service! Their support team they go way beyond for their customers. I'm the type of person who asks a lot of questions. They have been able to keep it up with me.
Read full review Online Training I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
Read full review Implementation Rating I wasn't involved with the implementation. It was before my time
Read full review Yes, during the implementation process, I do remember from the sales team to the onboarding team, they were able to help all the way through. They provide quick assistance and you don't feel lost in the process at all
Read full review Alternatives Considered Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
Read full review Recruitee is the most straightforward and easy to use recruitment platform I have ever managed. I have managed also taleo which was really complex and several company built platforms that always were either too slow or complex to manage. Recruitee works like a charm, is rarely down and shows that is constantly looking to evolve and be a better tool and ally for recruiters and companies
Read full review Scalability iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine e-Recruiter and "Employer of Choice" Marketer
Read full review Return on Investment We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess. Read full review Recruitee is easy to use Recruitee handles most of [the] business process Requisition Management is missing which could be introduced to make it a powerful recruiting tool Read full review ScreenShots