TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ICIMS Hire

    Score8 out of 10
    N/AICIMS Hire is an enterprise applicant tracking system (ATS) that supports core hiring workflows. With comprehensive support for screening, interview management, offer management, and onboarding, it is built on enterprise‑grade technology and designed to support complex, global hiring at scale.N/A

    Runa

    Score8.7 out of 10
    N/ARuna offers a digital value infrastructure and network, providing the tools for businesses to build embedded payout, reward and incentive experiences. The Runa Network offers 2,500+ global and local payout options including gift cards, subscriptions, cryptocurrencies, and donations.N/A
    Pricing
    ICIMS HireRuna
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ICIMS HireRuna
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsImplementation pricing is determined on a per-company basis. Starting price (does not include set up fee) - Pricing is determined on a per-company basis, tailored to organization size, configuration, and selected solutions.—
    More Pricing Information
    Features
    ICIMS HireRuna
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ICIMS Hire and Runa
    Feature
    ICIMS Hire
    8.1
    133 Ratings
    2% above category average
    Runa
    -
    Ratings
    Job Requisition Management8.0130 Ratings00 Ratings
    Company Website Posting8.7123 Ratings00 Ratings
    Publish to Social Media8.8108 Ratings00 Ratings
    Job Search Site Posting8.6113 Ratings00 Ratings
    Customized Application Form7.7115 Ratings00 Ratings
    Resume Management9.4125 Ratings00 Ratings
    Duplicate Candidate Prevention8.0119 Ratings00 Ratings
    Candidate Search8.2127 Ratings00 Ratings
    Applicant Tracking8.5128 Ratings00 Ratings
    Collaboration7.8116 Ratings00 Ratings
    Task Creation and Delegation7.098 Ratings00 Ratings
    Email Templates8.3128 Ratings00 Ratings
    User Permissions7.8125 Ratings00 Ratings
    Notifications and Alerts8.0114 Ratings00 Ratings
    Reporting7.5127 Ratings00 Ratings
    Best Alternatives
    ICIMS HireRuna
    Small Businesses
    Crelate
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    No answers on this topic
    Enterprises
    JobDiva
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ICIMS HireRuna
    Likelihood to Recommend
    8.5
    (151 ratings)
    8.7
    (7 ratings)
    Likelihood to Renew
    9.0
    (33 ratings)
    9.1
    (1 ratings)
    Usability
    8.7
    (72 ratings)
    9.1
    (1 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (103 ratings)
    9.1
    (2 ratings)
    Online Training
    7.9
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.3
    (5 ratings)
    9.1
    (1 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ICIMS HireRuna
    Likelihood to Recommend
    ICIMS
    When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.
    Incentivized
    Read full review
    Runa
    Employee Recognition, Birthday recognition, spot recognition, etc. The platform has many options and easily allows for our company to purchase and distribute over 400+ gift card options for our employees in 1 fell swoop. The employee choice has been a huge positive
    Incentivized
    Read full review
    Pros
    ICIMS
    • My favorite: Workflow Auto-Process Rules. When moving a candidate to the "Phone Screen" stage, the system can automatically trigger a text message to them with a link to my calendar. Once they pick a time, it sends the calendar invite to both of us and attaches their resume for me.
    • It eliminates the manual emailing, making the company look incredibly fast and organized to the candidate.
    • The simplicity with which you are able to navigate the tooling. Very intuitive, requires little training and troubleshooting. At a prior company we were using a robust system which took me weeks to navigate and learn. As a hiring manager, this is such a drag as I am not constantly hiring people to keep the skills fresh.
    • ICIMS Hire is great at reporting on past applications. Whenever I have a new opening on the team, instead of spending ad money on social, I go dig for "star candidates" that applied 1 year ago, for example, and start there. I personally hired a returning candidate this way which is such a great relationship builder with possible future candidates.
    Incentivized
    Read full review
    Runa
    • Great customer service
    • Large selection of suppliers
    • Professional work during integration
    Incentivized
    Read full review
    Cons
    ICIMS
    • It is a little difficult to track internal applicants that are already active with our company.
    • Some of the fields when hiring an employee are a little difficult to change.
    • Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.
    Incentivized
    Read full review
    Runa
    • Support team is responsive, but can take several days or more to get resolution sometimes
    • Status of different brands can change a lot over the course of short periods of time - not always Runa's fault, but sometimes frustrating
    • We've been through several account managers due to turnover. Thankfully, they catch on quick, but does take a bit to get a new AM up to speed each time
    Incentivized
    Read full review
    Likelihood to Renew
    ICIMS
    We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.
    Incentivized
    Read full review
    Runa
    Super reliable and easy to use
    Read full review
    Usability
    ICIMS
    The platform is intuitive once configured and makes managing candidate pipelines, status updates, and communication straightforward. However, certain tasks—like custom reporting, bulk updates, and navigating between modules can feel a bit cumbersome and could benefit from a more modern interface. Overall, it’s reliable and effective for structured, high-volume recruiting environments like federal hiring.
    Incentivized
    Read full review
    Runa
    They provide a great portal that is very intuitive to use
    Read full review
    Reliability and Availability
    ICIMS
    There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
    Incentivized
    Read full review
    Runa
    No answers on this topic
    Performance
    ICIMS
    We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
    Incentivized
    Read full review
    Runa
    No answers on this topic
    Support Rating
    ICIMS
    Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.
    Incentivized
    Read full review
    Runa
    We have a dedicated customer support person, he is quick to react to any needs or requests. We feel that MELP requests are handled professionally and in a timely manner.
    Incentivized
    Read full review
    Online Training
    ICIMS
    I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
    Read full review
    Runa
    No answers on this topic
    Implementation Rating
    ICIMS
    I wasn't involved with the implementation. It was before my time
    Incentivized
    Read full review
    Runa
    Super smooth to implement
    Read full review
    Alternatives Considered
    ICIMS
    Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
    Incentivized
    Read full review
    Runa
    We have previously used giftcloud which doesn't compare to the experience we've had with wegift/runa. Far less interaction with runa is required, much better service for our money, wider range of gifts, better service provided to our customers, easy portal
    Incentivized
    Read full review
    Scalability
    ICIMS
    iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
    Incentivized
    Read full review
    Runa
    No answers on this topic
    Return on Investment
    ICIMS
    • It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
    • I can speak to multiple people at one time which saves me time in the long run
    • I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.
    Incentivized
    Read full review
    Runa
    • We have managed to offer international gift vouchers from multiple countries at once
    • With integration gift cards are provided to our clients in seconds
    • No bugs, integration and service overall is working very well
    Incentivized
    Read full review
    ScreenShots

    ICIMS Hire Screenshots

    Screenshot of The personalized, configurable dashboard built for recruiters. It brings together upcoming interviews, open jobs, offer statuses, and time-to-fill metrics in one easy view.Screenshot of The candidate list used to manage applications in one organized view. It shows all candidates for a job along with key details like application date and status, giving recruiters a quick snapshot of the pipeline.Screenshot of The global profile provides a complete, real-time view of each candidate in one place. Recruiters can quickly access contact details, work history, education, and active applications without navigating multiple screens.Screenshot of The Microsoft Teams integration. Hiring managers can rate candidates, leave comments, and make recommendations without leaving Teams.