Likelihood to Recommend One example of where the quality management system, document module excels for us is the loading, distributing, and acknowledging documentation. We are easily able to load SOPs, guides, and policies for staff to read and then sign to state that they are aware of the contents of the documentation. This is crucial for our laboratory as we need to know if staff are aware of the Health and Safety practices and policies within the laboratory.
Read full review We use Oracle Product Hub Cloud to manage our supply chain and increase productivity. This is an awesome tool to manage our customer database and reduce unwanted costs of product management and shipping. The way this tool is designed is really amazing because we can create a product easily and we can streamline ERP and our supply chain.
Read full review Pros Support - the product has great phone and email-based support from a team of knowledgeable people Customisablity - the product lets you build custom workflows, has a high level of granularity on permissions, etc. Robust and reliable software- the software is dependable once set up Read full review Products and requirements are growing more complex than ever. Oracle's Agile Product Lifecycle Management helps you innovate profitably, with the broadest and most comprehensive solution to efficiently centralize product data, streamline processes, and launch quality products faster. Agile PLM is a strategic approach to managing the lifestyle of a product throughout its full value chain from initial requirements gathering through to design, prototyping, obtaining certification, product customization, service and retirement. Agile PLM emphasizes process efficiency, cross-functional collaboration in the extended enterprise, rapid innovation, rigorous quality control, risk mitigation, and cost-effectiveness. The aspects that I like of Oracle Agile Project Management is that it helps foster collaboration between internal team members and vendors. All of our processes are documented on the platform, and the platform helps increase accountability across all internal teams. Collaboration is great in this tool. Oracle Agile is a good product lifecycle management (PLM) software tool/database. Oracle Agile PLS is overall and for the most part, easy to use and has the ability to be customized and is able to provide visibility into the data that was entered into the database. This tool allows cross-functional teams to work on the same task at the same time, which is great when working remotely and/or working on an all remote team. Overall, this tool helped to accelerate product review, approval, and ultimately launch of new materials, therefore maximizing profitability and enhance product features and design as needed. The database is easy to use and does not require much training for someone who is technically savvy with other similar databases, and/or have used them in the past. There lots of functionality and features in this product which gives you, as a company, great benefits to be able to manage your products portfolio. Easy to document products and have a way of looking up a product history and quality issues in the past. Better teamwork with pair engineering and co-located teams. Less documentation to restrict creativity, less time spent doing blind research, testing and feedback speeds up learning, and smaller more rapid improvements. Read full review Cons The training module is basic. If your training program is more complicated than simple onboarding training, then the Q-Pulse training module will be a bit of a challenge. It's not impossible to use, but there are better programs out there. I understand though, that this is an area that is being improved on soon. David Moore Manager, Maintenance Training and Electronic Business Systems
Read full review Agile PLM does not let us keep workloads properly balanced if we want to use more than one virtual network (VCN, specifically), forcing us to work with a single network in which we manage the different levels of the work infrastructure. Although this is a drawback, it has helped us to adapt to more centralized methodologies. Read full review Likelihood to Renew Q-Pulse QMS is totally integrated into our organization now. It does the job nicely and to change it would cause unnecessary disruption to our operation.
David Moore Manager, Maintenance Training and Electronic Business Systems
Read full review Usability The Q-Pulse QMS client works great in our organization within the head office as the server is hosted on-premises. Remote locations connect in through Citrix, which reduces the usability. However, Q-Pulse QMS is currently transitioning to a web-based model, which will remove this problem. Once the system is fully web based, then this will no longer be an issue.
David Moore Manager, Maintenance Training and Electronic Business Systems
Read full review Support Rating The support team for Q-Pulse QMS is fantastic. Ideagen has invested a lot in this area, opening offices all around the world. Q-Pulse QMS product managers are also very responsive to requests and improvement suggestions. Ideagen also hosts annual conferences, which bring their customers together where ideas can be shared and we can meet the people developing the program.
David Moore Manager, Maintenance Training and Electronic Business Systems
Read full review Alternatives Considered A lot of users find it difficult in using software such as MTeams and MS
SharePoint when compared to using Ideagen Quality Management (Q-Pulse). Ideagen Quality Management (Q-Pulse) allows you to keep a better audit trail in my opinion. It allows me to know who has read and acknowledged the document, who has approved the document and who has even distributed it.
Read full review While considering oracle Product Hub Cloud, the most thing which attracted me toward it is that it provides a single, Best in class data management to deliver master product record that threads business process including cross chain compliance product introductions although it hasn't built a cloud product that the general market is looking for.
Read full review Return on Investment Hard to quantify in numbers., but Q-Pulse QMS has provided a large increase in regulatory compliance. Regulatory and customer audits routinely return positive results and compliments to Q-Pulse QMS. David Moore Manager, Maintenance Training and Electronic Business Systems
Read full review It is quite expensive to maintain the program and ask for technical support from an outside vendor. It was better than the older system to handle records, just not training. It would be more cost and time effective to improve the system rather than move onto a new one. Read full review ScreenShots Ideagen Quality Management Screenshots