Ideagen Quality Management vs. TrackWise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ideagen Quality Management
ScoreĀ 7.8Ā outĀ ofĀ 10
N/A
Ideagen Quality Management (formerly Q-Pulse, Qualtrax and Qadex) integrates with an organization's existing processes and acts as the backbone of its processes, providing workflow automations and comprehensive document management, enabling teams to identify and rectify any issues before they arise. This solution is designed to elevate an organization's performance with digital quality management solution.N/A
TrackWise
ScoreĀ 9.2Ā outĀ ofĀ 10
N/A
Sparta Systems headquartered in Hamilton offers TrackWise, a quality management system designed to allow the user to leverage existing investment to quickly implement a cost-effective quality management system. Also, TrackWise Digital helps users to track and manage internal, third-party, and regulatory audits.N/A
Pricing
Ideagen Quality ManagementTrackWise
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ideagen Quality ManagementTrackWise
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Detailspricing information available on request.ā€”
More Pricing Information
Community Pulse
Ideagen Quality ManagementTrackWise
Top Pros
Top Cons

No answers on this topic

Best Alternatives
Ideagen Quality ManagementTrackWise
Small Businesses
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ScoreĀ 9.5Ā outĀ ofĀ 10
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Medium-sized Companies
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ScoreĀ 9.5Ā outĀ ofĀ 10
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ScoreĀ 9.5Ā outĀ ofĀ 10
Enterprises
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ScoreĀ 9.5Ā outĀ ofĀ 10
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User Ratings
Ideagen Quality ManagementTrackWise
Likelihood to Recommend
7.5
(14 ratings)
9.0
(2 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.0
(1 ratings)
Usability
7.5
(6 ratings)
9.0
(1 ratings)
Support Rating
9.1
(1 ratings)
5.0
(1 ratings)
User Testimonials
Ideagen Quality ManagementTrackWise
Likelihood to Recommend
Ideagen
It's a flexible system that can be used in a lot of different scenarios. As a result this is a good tool for a small to medium size businesses. If an organization is large, I don't think it will support all the nuanced features or accountability/responsibility needs for administrators. I recommend a core administrator that has enough trust with the organization to allow for cross-departmental use.
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Sparta Systems
We use Trackwise to record non-conformances that are reported by our clients and also the non-conformances that are found within the manufacturing floor during the manufacturing process. TrackWise is extremely easy to use and can be customized as per user needs. It is easy to create records and define child-parent relationships in the software. Users can pull customized reports and they can create dashboards as per the business demands to make sure they can track non-conformance resolution cycle time. We use TrackWise in integration with SAP which makes the system accessible to a wider user base. It is not only used to record the non-conformances, but also the part disposition details in cases where a part is supposed to be delivered from the client to us and in cases where the part is delivered to suppliers. We also use TrackWise to record the corrective actions and root cause for the reported issue. Trackwise is widely used to record Audits assessments in our organization. Trackwise is also used to report workmanship issues and to record the cycle time involved to resolve the issue and corrective actions taken to avoid the issue in the future.
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Pros
Ideagen
  • The software rarely crashes.
  • Very easy to use and navigate.
  • Software package designed for all ages (16+)
  • The customisability of the software to suit individual needs.
  • All the modules and their uses is the reason why this software package is so great.
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Sparta Systems
  • Tracking System
  • Search Function
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Cons
Ideagen
  • The training module is basic. If your training program is more complicated than simple onboarding training, then the Q-Pulse training module will be a bit of a challenge. It's not impossible to use, but there are better programs out there. I understand though, that this is an area that is being improved on soon.
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Sparta Systems
  • No suggestion for improvements
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Likelihood to Renew
Ideagen
Q-Pulse QMS is totally integrated into our organization now. It does the job nicely and to change it would cause unnecessary disruption to our operation.
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Sparta Systems
The user experience is great and I would recommend other's to use trackwise for it's customization flexibility
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Usability
Ideagen
Generally very useful from all point of view. Necessary item to have in Quality. it provides access to documentation - reviews, change requests, acknowledgements, approvals, assets managements, supplier management, non-conformances, training courses, analysis, administration access to live sessions, people - new license creation, lists managements; different types of report creation
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Sparta Systems
It is easy to use. Easy navigation. Flexible to customize. Real-time analytics help to track the record cycle time. Can be used by multiple departments for various business processes.
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Support Rating
Ideagen
The support team for Q-Pulse QMS is fantastic. Ideagen has invested a lot in this area, opening offices all around the world. Q-Pulse QMS product managers are also very responsive to requests and improvement suggestions. Ideagen also hosts annual conferences, which bring their customers together where ideas can be shared and we can meet the people developing the program.
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Sparta Systems
I did not interact with the support team.
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Alternatives Considered
Ideagen
I was not involved in solution selection, but this solution is fit for purpose for a number of different tools that we could be paying for as well. We are not purchasing an HR workflow tool because the workflows accommodate most of our needs and the one that it doesn't aren't necessarily appropriate anyway. Regulatory software validations are performed in Ideagen because the overhead of a software specific tool is more that what we require. The upside is that all of those records are in a consolidated location for an audit.
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Sparta Systems
Trackwise is better than Arena. You need sign-offs before moving to the next step. While in Arena, you can complete the whole task and request sign off later. Not sure which is better for everyone, but I prefer to sign off before moving to the next step.
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Return on Investment
Ideagen
  • We have seen quality management taken seriously in more departments
  • Hard to confirm ROI but our own Quality processes have improved with having Ideagen Quality Management as our management software
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Sparta Systems
  • Got rid of paper tracking.
  • Saves time by easily searching data base.
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ScreenShots

Ideagen Quality Management Screenshots

Screenshot of the Ideagen homepage.Screenshot of the advanced search tool.Screenshot of a customizable Inbox where, for each user, all items requiring processing are displayed.Screenshot of the interface to track document changes.Screenshot of how to initiate a new workflow instance.