IDrive Online Backup and Object Storage e2 vs. NetApp Cloud Volumes ONTAP

It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.

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NetApp Cloud Volumes ONTAP was well suited to begin our journey to cloud storage as a service. The ease and intuitiveness of the product to enable our administrators to design, configure, and deploy the storage in a hybrid cloud environment was instrumental to the success and the early adoption of the service.

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• I'm using it on MAC, the app works very well in the background
• Logging activities is something I really like, because I can check whether the backup was successful or not.
• I really like the option of being able to select external drivers and back up only specific folders or files.
• The application itself is very easy to use, even though it doesn't have a version in my language (pt-br), I had no trouble setting it up and I'm using it without any problems.

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• Simplicity
• Flexibility
• Cost savings

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• DropBox-protected folders were not initially backed up as IDrive Online Backup and Object Storage e2 did not follow the symbolic links created
• I experienced some UX confusion in adding new folders to backup; it's a different interface than setting up exclusions, and they should follow the same workflow and page buttons
• After a reboot, it appears like a full disk scan is performed which can take quite a long time on a disk which has many files and lots of space

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• More competitive pricing at lower volumes of storage
• Make it possible to manage storage across hybrid and multiple cloud environments

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It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.

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While both the desktop and mobile apps are pretty straightforward and not complicated to navigate with features and settings fairly easy to understand and execute with clear enough descriptions they could use a refresh to be a but more intuitive and improvements made so they are less glitchy. Also backup speeds could use some improvement

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I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.

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We utilized NetApp remote Professional Services to assist in our deployment and also engaged support since the deployment for assistance regarding some networking concerns. NetApp support was surprisingly quick to reply and very proactive in resolving our concerns much quicker than other support personnel from many of our other vendors we use. No complaints about NetApp support at this time.

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Did not participate in the implementation.

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I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.

Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.

IDrive is the best solution out there for true backup of devices in case they are damaged or lost.

ScienceLogic SL1 and SolarWinds Storage Resource Monitor (SRM) were the closest competitors to meeting our business objectives. Tivoli Storage Manager was not able to meet the initial requirements. There was a significant overlap of capabilities between ScienceLogic SL1, SolarWinds SRM, and NetApp Cloud Volumes ONTAP. The latter provided a more positive and cohesive experience for our administrators and executives.

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• For individual users such as my case, the savings with the Personal plan are important compared to alternatives like ElephantDrive. For 5TB ElephantDrive costs $600/yr in the comparable Family plan, whereas IDrive Online Backup and Object Storage e2 costs only $99.50/yr.

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• Not really any noticeable impact yet
• We are utilizing the free tier that is provided as a promotion with current systems
• It remains to be seen if it will continue to be enough value to renew the subscription

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