IDrive Online Backup and Object Storage e2 vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IDrive Online Backup and Object Storage e2
Score 8.9 out of 10
N/A
IDrive allows users to back up an unlimited number of devices into one account, including PCs, Macs, mobile devices, and servers. IDrive offers backup plans for consumers, small businesses, and enterprises of any size. IDrive offers many different plans for cloud or on-site backup including: -IDrive Personal -IDrive Team -IDrive Small Business -IDrive Google Workspace and Office 365 backup -IDrive e2 Object Storage -IDrive Enterprise -IDrive360 EndPoint …
$99.50
per year One user, unlimited computers 5TB storage
SugarSync
Score 10.0 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.50
per month
Pricing
IDrive Online Backup and Object Storage e2SugarSync
Editions & Modules
IDrive Cloud to Cloud Backup
$20
per year per seat
IDrive e2
$30
per year
Personal
$99.50
per year 1 user
IDrive 360 EndPoint
$99.50
per year 5 computers
IDrive Team
$99.50
per year
IDrive Business
$99.50
per year
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
IDrive Online Backup and Object Storage e2SugarSync
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIDrive regularly offers first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint—
More Pricing Information
Community Pulse
IDrive Online Backup and Object Storage e2SugarSync
Top Pros
Top Cons
Features
IDrive Online Backup and Object Storage e2SugarSync
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
IDrive Online Backup and Object Storage e2
9.2
64 Ratings
9% above category average
SugarSync
9.4
8 Ratings
11% above category average
Versioning8.949 Ratings8.06 Ratings
Video files9.150 Ratings9.05 Ratings
Audio files9.046 Ratings10.05 Ratings
Document collaboration10.03 Ratings10.07 Ratings
Access control9.26 Ratings10.08 Ratings
File search8.753 Ratings9.08 Ratings
Device sync9.158 Ratings10.08 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
IDrive Online Backup and Object Storage e2
8.8
60 Ratings
2% above category average
SugarSync
9.7
8 Ratings
11% above category average
User and role management8.649 Ratings10.07 Ratings
File organization8.858 Ratings9.08 Ratings
Device management8.957 Ratings10.08 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
IDrive Online Backup and Object Storage e2
9.0
65 Ratings
6% above category average
SugarSync
10.0
8 Ratings
16% above category average
Performance8.863 Ratings10.08 Ratings
Reliability9.261 Ratings10.08 Ratings
Storage Reports9.057 Ratings10.06 Ratings
Best Alternatives
IDrive Online Backup and Object Storage e2SugarSync
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.6 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IDrive Online Backup and Object Storage e2SugarSync
Likelihood to Recommend
8.9
(67 ratings)
10.0
(10 ratings)
Likelihood to Renew
9.1
(2 ratings)
9.0
(3 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(5 ratings)
10.0
(1 ratings)
Implementation Rating
5.5
(1 ratings)
-
(0 ratings)
User Testimonials
IDrive Online Backup and Object Storage e2SugarSync
Likelihood to Recommend
IDrive
It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.
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Ziff Davis Inc
When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
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Pros
IDrive
  • Super easy to download, setup, set preferences and key account settings.
  • The first back-up took all night, but after that the back-ups are quick, seamless, and always on-time per my preferernces.
  • I love the confirmations and details on each and every back-up start-up and completion. Very informative and reassuring.
  • Very easy to get back anything that I may forgotten to save or replace during the work.
  • Can't think of anything negative at this time! Thank you IDrive!
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Ziff Davis Inc
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
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Cons
IDrive
  • It is becomes painfully slow for its unlimited backup when most of the users who use it for long time even for a month. This should be improved.
  • There are not many options on the IDrive to select the "AUX" menu, I'm experiencing this problem with my newly bought second hand BMW 3 series E90 32i, 2010 model. There is not external devices alternative for me.
  • Restoring an older version of a file is the hardest stuffs for me
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Ziff Davis Inc
  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
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Likelihood to Renew
IDrive
It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.
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Ziff Davis Inc
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Usability
IDrive
The desktop interface seems intuitive to work with.
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Ziff Davis Inc
No answers on this topic
Support Rating
IDrive
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
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Ziff Davis Inc
Customer service is amazing, they are always fast to respond and very helpful.
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Implementation Rating
IDrive
Did not participate in the implementation.
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Ziff Davis Inc
No answers on this topic
Alternatives Considered
IDrive
I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.
Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.
IDrive is the best solution out there for true backup of devices in case they are damaged or lost.
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Ziff Davis Inc
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
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Return on Investment
IDrive
  • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
  • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
  • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
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Ziff Davis Inc
  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
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ScreenShots

IDrive Online Backup and Object Storage e2 Screenshots

Screenshot of IDrive WindowsScreenshot of IDrive WebScreenshot of IDrive Server BackupScreenshot of IDrive 360