IFS Assyst vs. Spiceworks Help Desk
IFS Assyst vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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IFS Assyst | N/A | IFS Assyst (formerly Axios Assyst, acquired by IFS March, 2021) is an ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management). | N/A | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
IFS Assyst | Spiceworks Help Desk | |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Self Help Community |
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Multi-Channel Help |
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IFS Assyst | Spiceworks Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
IFS Assyst | Spiceworks Help Desk | |
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Likelihood to Recommend | 9.0 (2 ratings) | 8.8 (82 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
IFS Assyst | Spiceworks Help Desk | |
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Likelihood to Recommend | IFS | Spiceworks Ziff Davis |
Pros | IFS | Spiceworks Ziff Davis |
Cons | IFS | Spiceworks Ziff Davis |
Likelihood to Renew | IFS | Spiceworks Ziff Davis |
Usability | IFS No answers on this topic | Spiceworks Ziff Davis |
Reliability and Availability | IFS No answers on this topic | Spiceworks Ziff Davis |
Support Rating | IFS No answers on this topic | Spiceworks Ziff Davis |
Implementation Rating | IFS No answers on this topic | Spiceworks Ziff Davis |
Alternatives Considered | IFS | Spiceworks Ziff Davis |
Return on Investment | IFS | Spiceworks Ziff Davis |
ScreenShots |