Igloo vs. Mattermost

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Igloo
Score 6.9 out of 10
N/A
Igloo Software is a social business software company that builds digital workplaces and intranet solutions to support online communities and businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social networking platform. Online communities drive groups, teams and organizations to improve employee productivity, foster relationships and increase collaboration with customers, partners and suppliers.N/A
Mattermost
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Pricing
IglooMattermost
Editions & Modules
No answers on this topic
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Offerings
Pricing Offerings
IglooMattermost
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsIgloo is free to use for up to 10 users. Paid accounts begin $12 per user per month. We also offer volume discounts for enterprise-wide intranets and external users. Contact us for details.
More Pricing Information
Community Pulse
IglooMattermost
Features
IglooMattermost
Project Management
Comparison of Project Management features of Product A and Product B
Igloo
-
Ratings
Mattermost
8.0
46 Ratings
3% above category average
Task Management00 Ratings7.034 Ratings
Gantt Charts00 Ratings7.59 Ratings
Scheduling00 Ratings7.69 Ratings
Workflow Automation00 Ratings7.426 Ratings
Mobile Access00 Ratings9.042 Ratings
Search00 Ratings8.924 Ratings
Visual planning tools00 Ratings8.511 Ratings
Communication
Comparison of Communication features of Product A and Product B
Igloo
-
Ratings
Mattermost
8.5
49 Ratings
6% above category average
Chat00 Ratings9.949 Ratings
Notifications00 Ratings8.849 Ratings
Discussions00 Ratings9.446 Ratings
Surveys00 Ratings9.029 Ratings
Internal knowledgebase00 Ratings7.632 Ratings
Integrates with GoToMeeting00 Ratings7.78 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.012 Ratings
Integrates with Outlook00 Ratings7.58 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Igloo
-
Ratings
Mattermost
8.9
28 Ratings
10% above category average
Versioning00 Ratings7.911 Ratings
Video files00 Ratings9.322 Ratings
Audio files00 Ratings9.322 Ratings
Document collaboration00 Ratings7.918 Ratings
Access control00 Ratings9.922 Ratings
Advanced security features00 Ratings9.019 Ratings
Integrates with Google Drive00 Ratings8.212 Ratings
Device sync00 Ratings10.016 Ratings
Best Alternatives
IglooMattermost
Small Businesses
HCL Connections
HCL Connections
Score 9.0 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
IglooMattermost
Likelihood to Recommend
6.0
(7 ratings)
7.8
(49 ratings)
Likelihood to Renew
-
(0 ratings)
6.4
(7 ratings)
Usability
-
(0 ratings)
6.4
(6 ratings)
Support Rating
-
(0 ratings)
8.0
(9 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.3
(34 ratings)
User Testimonials
IglooMattermost
Likelihood to Recommend
Igloo Software
Igloo is a well-suited option for teams/companies that want to build an employee intranet with some other interesting features, like file storage and sharing, internal communications, and resource and knowledge management. All of these features may help your workers increase productivity significantly by centralizing everything in one robust and reliable platform. However, it can be less appropriate if costs are a problem for you, due to the pricing. So, if you will not be using several features and just want an intranet for you company, you may want to go with another solution.
Read full review
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
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Pros
Igloo Software
  • Notifications: Igloo can push email updates to users.
  • Organization: Igloo allows for you to create pages, sub pages, and many layer deep sections. You can also organize the layout of your pages.
  • Versioning: it's super easy to reserve and edit documents for offline use. And you can see who last edited a document and when.
  • Offline access: there's a desktop version you can use very easily. It's really good for dropping a bunch of files at once.
Read full review
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
Read full review
Cons
Igloo Software
  • Their UI is not used-friendly. Their use of Igloo-specific terminology made it difficult to understand how each function of the site worked. They would repeatedly say, for example, "a ___ is really a ___" vs. just calling it what the function actually is.
  • Implementation was a far cry from their sales support. After basically nickel-and-diming you for everything, they - very poorly - cap your use of their implementation support team.
  • Overall, Igloo didn't work for our organization because they do multiple things decently vs a few things excellently. The experience with Igloo was unremarkable.
Read full review
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Likelihood to Renew
Igloo Software
No answers on this topic
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Usability
Igloo Software
No answers on this topic
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Support Rating
Igloo Software
No answers on this topic
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Implementation Rating
Igloo Software
No answers on this topic
Mattermost
This went as expected. No surprises or major hurdles.
Read full review
Alternatives Considered
Igloo Software
Easy to use, cost-effective, and benefit in organizational culture development and information sharing across various employees and from higher management. Great customer support and continuous development to make the software better for users. It allows better collaboration with a little bit of fun too and requires less resources to handle.
Read full review
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
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Return on Investment
Igloo Software
  • Helps with employee retention - especially in a virtual environment.
  • Costs less than a separate wiki system for storing key information.
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Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
Read full review
ScreenShots

Igloo Screenshots

Screenshot of A highly social platformScreenshot of Easy drag and drop designScreenshot of Content management systemScreenshot of Responsive design for mobile users

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.