Likelihood to Recommend Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
Read full review Sohodox is a beneficial paperless office software product that is quick to install, cost-effective, and easy to operate; it works very well with any TWAIN compatible scanner. It is a perfect solution for small business document management that features all tools which are needed to manage electronic and paper documents more efficiently. It lets you scan, index, organize, store, search and manage documents.
Read full review Pros The full text searching feature, once implemented properly, is incredibly powerful. Integrates seamlessly with Outlook to reduce the number of pieces of software you need turning at any given time. Filing is relatively quick most of the time. Read full review Supports all document types as well as versioning. Integrated across all computer and mobile device operating systems for complete access to data. Complex indexing that allows for advanced and fast searching. Easy to use interface that is not challenging for the average user. Read full review Cons Complicated setup. On initial installation it is cumbersome to configure on each workstation just to connect to service. Does not enforce structure. Once setting up structure, users can save outside of iManage Work and make their own files and folders under pre-configured system. Outlook is a finicky software, access to iManage Work depends on Outlook, nothing against iManage Work, but it sometimes has issues caused by the application it relies on. Read full review Not a truly scalable software package, best fit for single or smaller organizations up to 15 users. Does not force structure and is less document management and more document storage / organization. Pricing is not cheap but is relative to what you receive, online document storage and advanced access across devices. Read full review Usability It's easy to operate.
Read full review Support Rating We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
Read full review Alternatives Considered I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.
Read full review Well, it a good product at an affordable price, which makes it suitable for me to chose Sohodox.
Read full review Return on Investment A bit pricey but worth it once you know how to use it. It makes any document sharing easy and seamless which is priceless. Read full review Very scalable, but only to a certain level (1-15 users or so max). Interface and usability are user-friendly, without sacrificing features and power. Advanced tagging and searching allows users to save documents and organize them "their way" without forcing specific workflows. Read full review ScreenShots