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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Imonggo

    Score8 out of 10
    N/AImonggo is a free web-based point of sale solution that launched in 2009. The vendor says currently it is scaling to address the various needs of states across global markets to become the authority in a point-of-sale solution for growing businesses.

    $30

    per month, per branch

    PayPal Point of Sale

    Score7.2 out of 10
    N/APayPal Point of Sale, formerly known as Zettle or PayPal Here, is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware).N/A
    Pricing
    ImonggoPayPal Point of Sale
    Editions & Modules
    Premium
    $30
    per month, per branch
    No answers on this topic
    Offerings
    Pricing Offerings
    ImonggoPayPal Point of Sale
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ImonggoPayPal Point of Sale
    Considered Both Products
    Imonggo
    No answer on this topic
    PayPal
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    14 Answers
    Best Alternatives
    ImonggoPayPal Point of Sale
    Small Businesses
    Square POS
    Score9 out of 10
    Square POS
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ImonggoPayPal Point of Sale
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.9
    (20 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    5.0
    (1 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ImonggoPayPal Point of Sale
    Likelihood to Recommend
    Imonggo
    With all of the supplies and outreach we do with clients, Imonggo is really good at tracking that inventory. We can scan it in to have a detailed accounting of where our supplies end up located. We can scan them out to track which department is using supplies and at which quantities. This helps us keep track of our inventory usage rates and therein our connections with clients. This extremely useful in our grant reporting so we can track spending and demonstrate that money is translating to tangible benefits for our clients.
    Incentivized
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    PayPal
    I recommend PayPal Zettle quite a bit, actually. Its flexibility is easy enough to use for people who are not used to technology. Square has good traits, too, but since so many people already have PayPal accounts, it makes it much easier to use. It is perfect for everyday use of bot large and small transactions.
    Incentivized
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    Pros
    Imonggo
    • Inventory management - It's easy to update inventories and organize items with specific tags.
    • Client information - It's easy to update basic client information into the system and maintain easy access to their records.
    • Visualization - It can visualize inventory quantities and helps provide a graphical representation of which department is consuming which resources.
    • UI - The UI is pretty paired down so it's not cluttered and limits the options to only what is relevant to your given task.
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    PayPal
    • The PayPal Here hardware connection is very effective, my mobile device recognizes it immediately and the PayPal Here application to receive payments also recognizes it immediately. I don't have to wait a long time like some other POS.
    • Transactions are made instantly, you just have to pass the NFC chip inside the PayPal Here system, and in a second the transaction will be carried out and it will be shown in the history of the PayPal account registered in the POS.
    • It is very easy to provide a receipt to the customer when they use their card within our PayPal Here POS system, as it allows us to digitally send a ticket to the customer and also allows us to send the invoice by email.
    Incentivized
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    Cons
    Imonggo
    • Design - While the UI is navigable, the design looks a bit dated.
    • Server issues - Occasionally the web-based client is too slow to process information and can result in a double input of said information. It's not life ending but a bit annoying at times.
    • Custom Tagging - Most of the tags we input to classify inventory have to be entered manually, it would really nice to have those populate automatically.
    • Inventory buttons - They used to have buttons that you could click to change the inventory in a given field, now you just have to enter the number in the field itself. Was much nicer to have the option of both.
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    PayPal
    • While swiped payments are easy, manual entry of payment information often fails. This is a major roadblock when you are in the service industry because not everyone who is making payment is on site.
    • In almost every instance of accepting a payment, we have to call in and reverify every piece of information about our business before we are successful.
    • Whatever system they use to determine how high risk your business is can limit your usage if they get it wrong.
    • Customer service is inconsistent at best. Sometimes issues are handled quickly and easily, other time you have to jump through hoops.
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    Likelihood to Renew
    Imonggo
    It's something we've used for a while now and we're pleased ultimately with its functionality. This is not to say its perfect, it isn't, but accomplishes a lot of what we need it to do. The fact we've been able to utilize it outside of a traditional retail environment speaks to its versatility and adaptability. For those reasons we'll continue to use until we're presented with a better alternative.
    Incentivized
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    PayPal
    There are no monthly costs, the only expense is the card processing fee which is lower than nearly everyone else out there.
    Incentivized
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    Usability
    Imonggo
    It's pretty phenomenal for inventory management/POS of functions. Relatively easy to use and incorporate into our process. The lack of customization and categorization from the client/customer tracking side of the software is its big limitations and the only frustration for a usability perspective.
    Incentivized
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    PayPal
    Very easy to use for both the business owner and the customer. We feel confident using it because we know that our customers information and payments are protected. And our customers know that if anything happens with their orders or they need protection for their purchases it is going to be there with PayPal Zettle. We tried several less remembered names, and it just didn't garner orders like when we switched to PayPal Zettle.
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    Reliability and Availability
    Imonggo
    Yes it's always available. We've never had an outage issue.
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    PayPal
    Adding skus was down for 1hr one day, otherwise have never experienced an outage.
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    Performance
    Imonggo
    It usually loads quickly and without hesitation. There are the occasional slow moments in connectivity that can present small frustrations, but nothing majorly inhibiting. We haven't integrated it apart from being a standalone application.
    Incentivized
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    PayPal
    Everything is very fast. Adding products, selling products, processing cards, and receiving funds.
    Incentivized
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    Support Rating
    Imonggo
    The few times we've used them, they've been really solid. The only reason they didn't a perfect 10 is that we haven't had a major hiccup by which to judge them.
    Incentivized
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    PayPal
    Support hasn't been needed in the 2 years of using PayPal but I have received calls from the company in the past asking about my experience with the device that was sent to me and they were pretty helpful with advice. Support is all over the internet if needed but for emergencies, so it is best to contact them during business hours.
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    Implementation Rating
    Imonggo
    It's hard to give anything a perfect 10 when it comes to implementation unless it does it all for you. Our biggest complaint was the time it took to set up everything in the software, though to be fair that's almost always going to be the case with inventory management software. The lack of auto-populate fields did slow us down some, but ultimately we got the set up done without egregious headaches, that's a win in my book.
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    PayPal
    It went very smoothly.
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    Alternatives Considered
    Imonggo
    Imonggo makes things simpler given its relatively clean UI and simple options tree that results from each click. Salesforce can do more and use custom tracking more efficiently but is more of a pain to set up and maintain. Xero handles inventory management in a different way than Imonggo and for day to day purposes its easier for our staff to use Immongo. Imonggo lets lower level staff interact with our inventory and we can set up access for them to more akin to its typical POS service, scanning out inventory for clients.
    Incentivized
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    PayPal
    The main selection criteria were ease of use and the presence of a plugin for WooCommerce. However, in practice it turned out that an important factor is also the availability of the product for purchase in a small batch and at an affordable price. I chose PayPal Zettle because I was able to easily and simply purchase it in my country.
    Incentivized
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    Contract Terms and Pricing Model
    Imonggo
    No answers on this topic
    PayPal
    There is no contract, there is no monthly cost. The only cost is the upfront purchase of the equipment and the swipe fees, which are quite low.
    Incentivized
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    Scalability
    Imonggo
    It works exactly as we intend the vast majority of the time. There are moments where the software is slow to respond and thus causes duplicate input of information. That may be the fault of our machine/internet connection, but it happens with enough frequency that it can be a small hiccup. Usually any hiccups that it presents can be remedied immediately.
    Incentivized
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    PayPal
    Have not run into any limitations as of yet, with 500 SKUs entered and counting.
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    Professional Services
    Imonggo
    No answers on this topic
    PayPal
    Everything about this solution is great, I really can't think of a single complaint. There is even a Phone App so you can check in on your sales remotely.
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    Return on Investment
    Imonggo
    • Inventory management - This has been extremely helpful to track what we're using and in what quantities. Makes budgeting a lot easier and more accurate.
    • Client engagement - It's helped us engage and maintain clients, but by the same token has proven limited as it's difficult to separate clients into custom subcategories.
    • Grant reporting - The numbers generated through Imonggo are really helpful for providing numerical feedback to our funders.
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    PayPal
    • PayPal Here has allowed us to have a retail presence when we are away from our home location.
    • We have sold literally millions of dollars in merchandise at events over the last several years that we otherwise would not have been able to.
    • The only negative about PayPal Here is that we did not implement it sooner.
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    ScreenShots