TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Impartner PRM

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Impartner delivers a complete partner ecosystem management platform, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. The solution boasts millions of partners worldwide and has users from channel organizations of all sizes.

    $2,000

    per month

    Riverside.fm

    Score9.3 out of 10
    N/ARiverside.fm headquartered in Tel Aviv offers a remote recording solution for enterprise teams. It is presented as an easy way for teams to record professional-grade video content and podcasts, from anywhere.

    $90

    per year

    Pricing
    Impartner PRMRiverside.fm
    Editions & Modules
    Impartner Emerge Package
    $2,000
    Base Price (Modules and Add-Ons available)
    Basic
    $90
    per year
    Standard
    $180
    per year
    Pro
    $288
    per year
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Impartner PRMRiverside.fm
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Impartner PRMRiverside.fm
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Impartner PRM and Riverside.fm
    Feature
    Impartner PRM
    8.2
    2 Ratings
    21% above category average
    Riverside.fm
    -
    Ratings
    Dashboards8.52 Ratings00 Ratings
    Standard reports8.01 Ratings00 Ratings
    Custom reports8.02 Ratings00 Ratings
    Best Alternatives
    Impartner PRMRiverside.fm
    Small Businesses
    No answers on this topic
    OBS Studio
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Impartner PRMRiverside.fm
    Likelihood to Recommend
    7.4
    (6 ratings)
    5.4
    (3 ratings)
    Usability
    -
    (0 ratings)
    4.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Impartner PRMRiverside.fm
    Likelihood to Recommend
    Impartner Software
    I have worked with many other PRM platforms. ImpartnerPRM is in the middle of the pack. There is still a lot of opportunity for making the platform more intuitive and automating some of the processes. However, it is better than some of the others that I have used in terms of there being better continuity between the PRM and marketing functions.
    Incentivized
    Read full review
    Riverside
    Riverside.fm is well suited for video content that you are recording ahead of time in order to edit and release where you are inviting people to participate that are not part of your organization. You can send them a link and they just have to go to the website and be in the conversation. There is no software to download and they do not have to worry about handling their video files after they are done.
    Incentivized
    Read full review
    Pros
    Impartner Software
    • Providing data in an easily digestible format.
    • Intuitive workflow, really easy to learn in an afternoon.
    • Cloud access feature allows for easy access on any device.
    Incentivized
    Read full review
    Riverside
    • Great looking platform with a handsome layout.
    • Makes it easy to invite interviewees into your "studio"
    • Provides livestream capabilities
    Incentivized
    Read full review
    Cons
    Impartner Software
    • Training was very difficult to set up and maintain
    • They show you this awesome demo environment and then you realize once you purchase the tool how much it takes to get that. At least one web designer, help from marketing, and at least a few months of dedicated work
    • The most expensive tool we looked at
    Incentivized
    Read full review
    Riverside
    • I have had some times where there are video glitches, and I have been told that it could be because of other software running. It would be good if the software were more robust and able to more consistently get smooth video.
    • I have had a couple instances of people being kicked off and their video files were not recoverable.
    Incentivized
    Read full review
    Usability
    Impartner Software
    No answers on this topic
    Riverside
    When you get to the platform, it's unclear where to start. You're driven to join your "studio" and invite someone to interview...but if that's not the kind of show you're creating, it's not easy to figure out the next steps.
    Incentivized
    Read full review
    Support Rating
    Impartner Software
    No answers on this topic
    Riverside
    I have not needed to use the Riverside.fm support that much, which in itself is a good sign of how good their product is, but when I have had to use their support it was prompt, and helpful, and the people were very kind. I am glad to know there is someone there to help quickly if I am having a problem.
    Incentivized
    Read full review
    Alternatives Considered
    Impartner Software
    Salesforce was too expensive for us at the time and required too much customization and internal strain at the time. We ended up choosing Salesforce over Impartner later on once our channel business was more established and we had more resources internally. Impartner was more simple and easy to deploy than Salesforce, which is why we chose it when we had fewer resources
    Incentivized
    Read full review
    Riverside
    StreamYard may have fewer capabilities than Riverside.fm, but it knows exactly what it is: a place to record/stream video conversations. Riverside.fm, in trying to be all things to all users, may need to improve its UI to serve all constituents.
    Incentivized
    Read full review
    Return on Investment
    Impartner Software
    • I do think our lead to demo rate increased a significant percent
    • We were able to communicate easily with over 1k partners that were hard to reach before
    Incentivized
    Read full review
    Riverside
    • Since I need their platform, which again is actually pretty good, I had to waste money to sign up again, so that I had a workable password.
    • from experience, wasted weeks of going back and forth with their support team - throwing off my podcast schedule.
    Read full review
    ScreenShots

    Impartner PRM Screenshots

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