Imperva Web Application Firewall (WAF) vs. Jitterbit

I recommend Imperva specially if you have a big environment with thousand of websites because of its ease to use and availability. Imperva delivers a reliable solution with great capability to contain cyber attacks and even fraud preventions in some cases. The only scenario it's less appropriate is if your focus is anti fraud instead of a solution to block cyber attacks.

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This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.

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• Block some dynamic attacks such as SQL injection.
• Block unfriendly accesses based on geographic source.
• Helps us implement SSL in cases where the original server can't (yet).

• UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
• It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
• There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.

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• Attack Correlation Validation - This specific policy produces a lot of false positives as well as the SQL injection policies. Of course it is difficult to tell what a legitimate query is on a public facing web app.
• Profiling - I tend to spend more time than any other feature tuning the Web App Profiles. Plugins are used to help cope with this, but on extremely large web apps we are forced to turn off the profiling feature.

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• Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
• I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.

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I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.

It's easy and works great. The onboarding process, although easy, can sometimes take too long for SSL and domain validation, but its not a big deal.

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We haven't needed support from Imperva since implementation. But during that time, their personnel were very quick to respond to questions. Since then, it's been largely doing its thing for us (which is exactly what we'd hoped).

They have some of the best support of any software vendor that we use. They always get our issues resolved quickly

I believe there's no comparison as Imperva is a much more reliable and powerfull WAF. AWS WAF lacks of several features Imperva have and is not that simple to configure neither have a clean web console. I consider Imperva WAF a whole superior level of cyber security solution and it's consider to be one of the leader in this segment.

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Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.

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• Meet compliance requirements - Check.
• Better Insight into web application - Absolutely great, checks all the traffic against RFC standards and will alert on common development mistakes that duplicate application traffic or provide attack vectors for potential attackers.
• Have had several issues blocking a customer without producing alerts, while it happened only one week out of 2 years of working with the devices, it did produce a lot of headaches.

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• The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info