Likelihood to Recommend Ineight helps save us a huge amount of time in preparing the large number of bids we have to do. It is fast and has many desirable features which make it accurate and reliable. The company has made a lot of changes over the years and most are for the good of the software and are welcome. Some of the changes, however, do not make sense and are actually detrimental to the smooth functioning of the program. When asked why these changes were made I have not been able to get a satisfactory answer. We wish that the company would listen more to the suggestions of clients.
Read full review For drawing plumbing where you are usually not needing any kind of taps it does really well. Once you become familiar with it, you can draw underground really quickly. Their water closet carrier families are great! Being able to draw a restroom skid with such a high level of detail is a definite plus. Also, being able to create point files easily since their hangers, floor drains, and cleanouts have the points embedded in them. For a small BIM department I think Trimble SysQue is a good option. They manage the database and you can send a request in for more content if it is needed. For larger BIM departments or people that are doing cloud spooling with Stratus or MSuite it becomes more problematic especially on the mechanical side with needing to use taps and the functionality of them being less than stellar. Larger BIM departments are usually able to have a person manage their database internally and that helps keep the content parameters consistent. Most MEP Fabrication content that I have used does very well with taps and the piping is able to be run quickly and does not need to be processed.
Read full review Pros Tagging segments of work. User defined views and descriptions for all screens. Customizable ribbons to provide an efficient use of the software. Multiple layers/dependents to allow for an extreme drill down of the work and the ability to roll up to a more useful level for upper management review. You can bid the work as you would build it, in detail. Read full review It allows Contractors to use Revit with Spooling functions. The database of millions of native Revit Families. Excellent support from Trimble. Read full review Cons The import/export buttons are exactly the opposite of what you would expect. not intuitive and the logos for these should be swapped. The software is hard to train users upon. New users require 3-6 months of use before getting proficient. I think this is because many of the best features are buried in menus, three clicks deep. The claiming exports immediately default partial claim items to the user who claimed previously. You need to update your name every time you update a partial claim line item. There are many add-ins that should just be included with InEight Standard, instead of having to install extras to make the software usable. Read full review The ability to erase points that have been written to a TFL file would be a great addition. Fitting to fitting placement can act up from time to time. I think that the spooling can continue to improve. Read full review Likelihood to Renew Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.
Read full review Usability I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering
Read full review Support Rating InEight have the ServiceNow ticketing system, which should improve the transparency of outstanding issues. However there is an inconsistency in advice within the help desk support staff (Kevin is excellent) and depending on who is handling the issue often our staff need to follow up with the help desk.
Read full review Implementation Rating Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.
Read full review Alternatives Considered Allows you to save all file types to a document, easily identify which formats you do and don’t have and manage which formats you issue. Great bulk functionality. Manage multiple projects and large volume of documentation easily with less staff. Read full review Benchmark Fabrication MEP
Read full review Scalability We only use Ineight at our main facility so are currently not in need of the flexibility and scalability of multiple sites and departments.
Read full review Return on Investment More detailed estimates for projects and alternative deliver partners. Able to reduce estimating time entry time on projects with assemblies allowing for more review of plans and specifications. Excellent tool for remote estimates allowing for more involvement from field construction personnel. Read full review It has allowed us to produce high level detailed models It gives us the ability to produce point files that aid in a speedier layout process for the field. Read full review ScreenShots