Infor VISUAL vs. Synoptix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infor VISUAL
Score 7.4 out of 10
N/A
Infor VISUAL is an ERP software focused on manufacturing companies with business intelligence, planning and scheduling, and pricing, quoting, and estimating capabilities, among others.N/A
Synoptix
Score 2.8 out of 10
Mid-Size Companies (51-1,000 employees)
Synoptic provides ERP financial reporting tools and analysis. This solution is designed to deliver real-time data. The vendor’s value proposition is that their solution empowers users to create financial and operational reports with spreadsheet ease of use.N/A
Pricing
Infor VISUALSynoptix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Infor VISUALSynoptix
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
Infor VISUALSynoptix
Top Pros
Top Cons
Features
Infor VISUALSynoptix
Customization
Comparison of Customization features of Product A and Product B
Infor VISUAL
1.0
1 Ratings
152% below category average
Synoptix
-
Ratings
API for custom integration1.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Infor VISUAL
9.0
1 Ratings
10% above category average
Synoptix
-
Ratings
Single sign-on capability9.01 Ratings00 Ratings
Role-based user permissions9.01 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Infor VISUAL
4.0
3 Ratings
54% below category average
Synoptix
-
Ratings
Dashboards8.03 Ratings00 Ratings
Standard reports2.02 Ratings00 Ratings
Custom reports2.01 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Infor VISUAL
7.4
3 Ratings
3% below category average
Synoptix
-
Ratings
Accounts payable9.03 Ratings00 Ratings
Accounts receivable9.03 Ratings00 Ratings
Global Financial Support10.02 Ratings00 Ratings
Primary and Secondary Ledgers8.02 Ratings00 Ratings
Journals and Reconciliations10.02 Ratings00 Ratings
Configurable Accounting7.02 Ratings00 Ratings
Standardized Processes9.02 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Infor VISUAL
8.0
4 Ratings
2% above category average
Synoptix
-
Ratings
Inventory tracking6.04 Ratings00 Ratings
Automatic reordering7.01 Ratings00 Ratings
Location management10.04 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Infor VISUAL
9.7
4 Ratings
22% above category average
Synoptix
-
Ratings
Pricing10.03 Ratings00 Ratings
Order entry10.03 Ratings00 Ratings
Cost of goods sold10.04 Ratings00 Ratings
Order Orchestration10.01 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Infor VISUAL
8.6
2 Ratings
15% above category average
Synoptix
-
Ratings
Billing Management8.01 Ratings00 Ratings
Cash and Asset Management10.01 Ratings00 Ratings
Travel & Expense Management10.01 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting10.01 Ratings00 Ratings
Period Close9.02 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Infor VISUAL
7.2
1 Ratings
5% below category average
Synoptix
-
Ratings
Project Costing5.01 Ratings00 Ratings
Cost Capture8.01 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Infor VISUAL
3.2
2 Ratings
81% below category average
Synoptix
-
Ratings
Production Process Design2.02 Ratings00 Ratings
Production Management5.01 Ratings00 Ratings
Configuration Management5.01 Ratings00 Ratings
Work Execution2.01 Ratings00 Ratings
Manufacturing Costs2.02 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Infor VISUAL
2.0
1 Ratings
113% below category average
Synoptix
-
Ratings
Inventory Planning2.01 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Infor VISUAL
2.0
1 Ratings
114% below category average
Synoptix
-
Ratings
Product Master Data Management2.01 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Infor VISUAL
-
Ratings
Synoptix
7.7
1 Ratings
6% below category average
Publish to Web00 Ratings8.01 Ratings
Publish to PDF00 Ratings8.01 Ratings
Report Delivery Scheduling00 Ratings7.01 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Infor VISUAL
-
Ratings
Synoptix
6.0
1 Ratings
37% below category average
Multi-User Support (named login)00 Ratings7.01 Ratings
Role-Based Security Model00 Ratings8.01 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.01 Ratings
Single Sign-On (SSO)00 Ratings1.01 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Infor VISUAL
-
Ratings
Synoptix
1.0
1 Ratings
156% below category average
Responsive Design for Web Access00 Ratings1.01 Ratings
Budgeting, Planning, and Forecasting
Comparison of Budgeting, Planning, and Forecasting features of Product A and Product B
Infor VISUAL
-
Ratings
Synoptix
6.0
1 Ratings
32% below category average
Long-term financial planning00 Ratings5.01 Ratings
Financial budgeting00 Ratings5.01 Ratings
Management reporting00 Ratings8.01 Ratings
Consolidation and Close
Comparison of Consolidation and Close features of Product A and Product B
Infor VISUAL
-
Ratings
Synoptix
7.0
1 Ratings
14% below category average
Financial data consolidation00 Ratings7.01 Ratings
Minority Ownership00 Ratings7.01 Ratings
Financial Reporting and Compliance
Comparison of Financial Reporting and Compliance features of Product A and Product B
Infor VISUAL
-
Ratings
Synoptix
6.8
1 Ratings
19% below category average
Financial Statement Reporting00 Ratings7.01 Ratings
Management Reporting00 Ratings7.01 Ratings
Excel-based Reporting00 Ratings7.01 Ratings
Automated board and financial reporting00 Ratings6.01 Ratings
Analytics and Reporting
Comparison of Analytics and Reporting features of Product A and Product B
Infor VISUAL
-
Ratings
Synoptix
3.0
1 Ratings
91% below category average
Personalized dashboards00 Ratings3.01 Ratings
Integration
Comparison of Integration features of Product A and Product B
Infor VISUAL
-
Ratings
Synoptix
3.0
1 Ratings
94% below category average
Direct links to 3rd-party data sources00 Ratings3.01 Ratings
Best Alternatives
Infor VISUALSynoptix
Small Businesses
Acumatica
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Score 8.7 out of 10
IBM Planning Analytics
IBM Planning Analytics
Score 8.4 out of 10
Medium-sized Companies
Epicor Eclipse
Epicor Eclipse
Score 8.9 out of 10
Centage
Centage
Score 9.6 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
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User Ratings
Infor VISUALSynoptix
Likelihood to Recommend
10.0
(5 ratings)
2.2
(12 ratings)
Likelihood to Renew
8.0
(2 ratings)
-
(0 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
1.0
(1 ratings)
Implementation Rating
2.0
(1 ratings)
-
(0 ratings)
User Testimonials
Infor VISUALSynoptix
Likelihood to Recommend
Infor
I struggle to identify a scenario where VISUAL is an appropriate solution. We used VISUAL because it was a legacy system and the cost/complexity of changeover seemed daunting. The user interface is poor as is the interconnectedness of the various screens and menus. This might be an acceptable piece of software for a continuous manufacturing environment with little variation of basic design, but we have had to write multiple add-on macros in order to get VISUAL to work effectively for us.
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Synoptix
It is excellent if set up well, and users are well trained on how to use it as it is not very user-friendly. But to achieve that, you have to go through the hell of a setup. Support is not knowledgeable in some areas of the software, it is tough to set up and install, and when presented by salespeople, it is all great, but you need to invest a lot to pay it off.
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Pros
Infor
  • Infor Visual has a standard way of addressing business operations: sales orders, invoicing, reporting. It is easy to train operators used to using a manual or other ERP system.
  • Material control is easy for production runs, R&D material lists and repairs. The process of receiving, issuing and returning material to inventory is facilitated by standard interfaces that are easily learned by material control operators.
  • Engineering changes to bills of material are facilitated by the "engineering Master" flexible editing capability. The version control for the BOM's can be as detailed or vague as the process designed dictates. One item of a BOM or the entire BOM can be changed quickly and approved for production that day.
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Synoptix
  • Easy report building interface with an query interface that allows financial users the ability to conduct complex queries without difficulty.
  • The ability to create reporting that allows us to review in-depth financial review by drilling down into accounts to find transnational data easily.
  • Easily maintained and monitored with simple upgrade installations and end point installation.
  • Great knowledge base for review and trouble-shooting.
  • Highly knowledgeable and easy to work with staff.
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Cons
Infor
  • VTA has been extremely unreliable. I would not recommend it. It is not customizable at all. There is no logical way to handle shift differentials which is a huge issue with a company that runs 24/7.
  • If you do not have a schedule set up, they cannot clock in. This poses a problem for anyone that gets called in on a shift they don't normally work on.
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Synoptix
  • It has a poor install procedure which is not standard. It almost requires copying folders from an existing computer to the new install.
  • The update process is less than desirable. It seems like Compusoft needs to do a better job of testing before releasing updates.
  • The interface is a bit archaic. It looks more like a program from 20 years ago than one used today.
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Likelihood to Renew
Infor
Good Technical and Customer Support during and after implementation tasks. Good Project Plan and Management support for implementation and post implementation. Financial functionality could be more comprehensive particularly with Budgeting and Cash Management. Inventory Management capability was adequate but could be more comprehensive as well. "Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.
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Synoptix
No answers on this topic
Usability
Infor
Because of use cases and easy implementation and the vertical and horizontal scaling.
Read full review
Synoptix
No answers on this topic
Support Rating
Infor
As we have seen the live environment and the use cases where we implement.
Read full review
Synoptix
Support does not know much about software solutions. As an example, I have struggled for weeks just to set up LDAP that should be fairly simple.
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Implementation Rating
Infor
Could have used more hands-on approach. There are multiple webinars and information sessions but until you actually use the system, these are not very helpful.
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Synoptix
No answers on this topic
Alternatives Considered
Infor
We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it more appropriately to our business model, so we continued on with what we had rather than looking elsewhere.
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Synoptix
Prior to Synoptix we were using the reporting tool that comes with our ERP system. It lacked the drilldown and comparability functions that make Synoptix the top pick. Further, designing reports and maintaining reports was very labor intensive
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Return on Investment
Infor
  • I cannot comment on business impact.
Read full review
Synoptix
  • As a reporting tool it has allowed us to make fact based decisions. We have a significant annual cost with relation to our legacy system and Synoptix provides us with the best tool to mine the data that resides in our legacy system.
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