Infrascale Platform vs. MSP360 Managed Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infrascale Platform
Score 9.9 out of 10
N/A
The Infrascale Platform is the flagship cloud storage, data protection, and disaster recovery platform from the California based company, Infrascale.N/A
MSP360 Managed Backup
Score 7.0 out of 10
Small Businesses (1-50 employees)
CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.N/A
Pricing
Infrascale PlatformMSP360 Managed Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Infrascale PlatformMSP360 Managed Backup
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlease contact MSP360 for pricing details.
More Pricing Information
Community Pulse
Infrascale PlatformMSP360 Managed Backup
Considered Both Products
Infrascale Platform

No answer on this topic

MSP360 Managed Backup
Chose MSP360 Managed Backup
They offer more OS support than anyone else. The only sad thing is that CloudBerry dropped their ransomware protection that was built in and no longer offers native ransomware protection.
Top Pros
Top Cons
Features
Infrascale PlatformMSP360 Managed Backup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Infrascale Platform
9.7
3 Ratings
17% above category average
MSP360 Managed Backup
-
Ratings
Universal recovery10.03 Ratings00 Ratings
Instant recovery10.03 Ratings00 Ratings
Recovery verification7.03 Ratings00 Ratings
Business application protection8.92 Ratings00 Ratings
Multiple backup destinations10.03 Ratings00 Ratings
Incremental backup identification10.03 Ratings00 Ratings
Backup to the cloud10.03 Ratings00 Ratings
Deduplication and file compression10.02 Ratings00 Ratings
Snapshots10.02 Ratings00 Ratings
Flexible deployment10.03 Ratings00 Ratings
Management dashboard10.03 Ratings00 Ratings
Platform support10.03 Ratings00 Ratings
Retention options10.03 Ratings00 Ratings
Encryption9.82 Ratings00 Ratings
Best Alternatives
Infrascale PlatformMSP360 Managed Backup
Small Businesses
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Spanning Backup
Spanning Backup
Score 9.5 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Infrascale PlatformMSP360 Managed Backup
Likelihood to Recommend
10.0
(3 ratings)
10.0
(14 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
10.0
(1 ratings)
7.1
(2 ratings)
Support Rating
9.0
(1 ratings)
8.4
(6 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Infrascale PlatformMSP360 Managed Backup
Likelihood to Recommend
Infrascale
The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.
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MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
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Pros
Infrascale
  • Makes consistent, verifiable onsite backups of our corporate data.
  • Makes consistent, verifiable offsite backups of our corporate data
  • Plays very nice with VMware, the infrastructure we currently use
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MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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Cons
Infrascale
  • More expensive than Backblaze
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MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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Likelihood to Renew
Infrascale
No answers on this topic
MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Usability
Infrascale
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
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MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Support Rating
Infrascale
It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
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MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Implementation Rating
Infrascale
No answers on this topic
MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Alternatives Considered
Infrascale
Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).
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MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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Return on Investment
Infrascale
  • Peace of mind: our entire virtual environment is backed up both onsite and offsite
  • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
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MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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ScreenShots

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages