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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    INFUSE

    Score8.9 out of 10
    N/ASince 2012, INFUSE (formerly INFUSEmedia) has helped clients and partners craft and optimize demand programs that deliver the audience, buyer, and account engagement that meets their objectives, by strategically promoting content through omnichannel campaigns leveraging AI technology and first-party data.N/A

    OpenText WEM

    Score9 out of 10
    N/AOpenText's Web Experience Management is part of the Customer Experience suite and is based on the Vignette product that OpenText acquired in 2009.N/A
    Pricing
    INFUSEOpenText WEM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    INFUSEOpenText WEM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsINFUSE crafts demand programs on a cost per lead (CPL) basis. No subscription or setup fees.—
    More Pricing Information
    Community Pulse
    INFUSEOpenText WEM
    Considered Both Products
    INFUSE
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    94 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    93 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    94 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    90 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    91 Answers
    No answers on this topic
    Features
    INFUSEOpenText WEM
    Security
    Comparison of Security features of INFUSE and OpenText WEM
    Feature
    INFUSE
    -
    Ratings
    OpenText WEM
    8.5
    2 Ratings
    3% above category average
    Role-based user permissions00 Ratings8.52 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of INFUSE and OpenText WEM
    Feature
    INFUSE
    -
    Ratings
    OpenText WEM
    8.2
    2 Ratings
    5% above category average
    API00 Ratings8.52 Ratings
    Internationalization / multi-language00 Ratings8.01 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of INFUSE and OpenText WEM
    Feature
    INFUSE
    -
    Ratings
    OpenText WEM
    7.9
    2 Ratings
    1% above category average
    WYSIWYG editor00 Ratings7.42 Ratings
    Code quality / cleanliness00 Ratings8.02 Ratings
    Admin section00 Ratings8.02 Ratings
    Page templates00 Ratings7.52 Ratings
    Library of website themes00 Ratings8.52 Ratings
    Mobile optimization / responsive design00 Ratings7.52 Ratings
    Publishing workflow00 Ratings8.02 Ratings
    Form generator00 Ratings8.52 Ratings
    Web Content Management
    Comparison of Web Content Management features of INFUSE and OpenText WEM
    Feature
    INFUSE
    -
    Ratings
    OpenText WEM
    8.6
    2 Ratings
    14% above category average
    Content taxonomy00 Ratings8.52 Ratings
    SEO support00 Ratings7.42 Ratings
    Bulk management00 Ratings9.02 Ratings
    Availability / breadth of extensions00 Ratings9.02 Ratings
    Community / comment management00 Ratings9.02 Ratings
    Best Alternatives
    INFUSEOpenText WEM
    Small Businesses
    No answers on this topic
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    No answers on this topic
    Square Online
    Score7.7 out of 10
    Enterprises
    No answers on this topic
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    INFUSEOpenText WEM
    Likelihood to Recommend
    9.0
    (97 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    8.5
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (94 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    INFUSEOpenText WEM
    Likelihood to Recommend
    INFUSE
    From our first exchange they have been very responsive. They listen carefully to our needs and importantly they deliver against our requirements. They are agile, flexible and come to the table with new ideas. We at Siemens see them as a strategic partner at this stage and I hope we continue to work productively in to the future.
    Incentivized
    Read full review
    OpenText
    Areas where OpenText WEM is well suited 1. Improved digital/web presence of the organization's leaders globally. 2. Established the leaders as go-to experts for thought leadership and domain knowledge among C-level executives of related industries. 3. Amplified the client’s marketing and branding efforts. 4. Customer engagement reflected by interaction count on social media—likes,comments and conversations.
    Incentivized
    Read full review
    Pros
    INFUSE
    • Tracking/monitoring leads is super easy and in-depth through their Demand Accelerator portal.
    • Customer experience and support is top tier. The team is always trying to understand how they can best support us and our goals.
    • Providing high-quality leads that are aligned with our target personas.
    Incentivized
    Read full review
    OpenText
    • Easier management of websites.
    • Integrates well with Portal to deliver news, working like a blog.
    Incentivized
    Read full review
    Cons
    INFUSE
    • I think providing a quarterly highlights document would be particularly helpful without asking. We ask every quarter and it creates a bit of a bottleneck for us.
    • Communication via email can get exhausting. Can we explore having a joint Slack channel for collaboration?
    Incentivized
    Read full review
    OpenText
    • It's unable to connect user accounts so that accounts are set and utilize a single sign-in.
    Incentivized
    Read full review
    Likelihood to Renew
    INFUSE
    We are very satisfied with the services of Infuse Media. They are a high-level third party vendor.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    INFUSE
    INFUSE was able to get our campaigns up and running, allowing us the ability to migrate qualified leads down to our sales team. INFUSE also went a step above, by providing call scripts and prescribed touchpoints along the qualifing journey, allowing our sales teams more time to schedule follow-up meetings and create opportunities that generated potential review.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    INFUSE
    Luckily, we haven't had to submit too many support tickets. For the few tickets we have had to submit, the support team was able to send us updates right away. They were very well-versed in our issues and worked with our third-party vendors on our integration issues. We had a very pleasant experience working with their support team.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    INFUSE
    I've found INFUSEmedia to have more diverse and customizable versions of content syndication than other partners that we have considered and run with. Their pricing is competitive and the value adds they have provided for certain strategies have further helped them to stack up well against the competition. Additionally, their team has been enjoyable to work with on a day to day basis given their level of support and responsiveness.
    Incentivized
    Read full review
    OpenText
    We have choosen OpenText WEM against other vendors because : 1. Helped client reinforce brand image
    through unique design language and templatization of collaterals, consistent
    messaging, and regular competitor benchmarking. 2. Enables lead generation through
    high-quality gated collateral, product videos, etc. 3. Senior management and sales lead meet
    client regularly for project review meetings and feedback on engagement
    Incentivized
    Read full review
    Return on Investment
    INFUSE
    • CPL is very competitive compared to other platforms we use. We are very happy with the cost efficiency.
    • We've seen great quality from titles, and Sales conversations with leads.
    • Quanity of leads has grown considerably - esp in APAC - they seem to have great partners in that region.
    Incentivized
    Read full review
    OpenText
    • Improved online engagement.
    • Speeds up our digital transformation my the day.
    • Modernizing our web content management system.
    Incentivized
    Read full review
    ScreenShots

    INFUSE Screenshots

    Product screenshotProduct screenshotProduct screenshot