Inova Payroll vs. Rippling

Unless I'm in an unusual situation with an employee, it only takes a few minutes to complete payroll with Inova.Some features are not yet fully customizable and, as a result, force us to reverse engineer processes in a roundabout way that does not necessarily meet our business needs.

Incentivized

Considering my past employers used Workday and Kronos, Rippling is miles ahead in terms of a friendly user interface and fast, easy access. For an environment like a fintech, Rippling is definitely the best one considering the need for a fast pace. I think Rippling would be less appropriate for a much older large company like a legacy bank that has built their entire HR systems already off of a different software. Making a transition for a company so large from Workday to Rippling would seem like a bit too much.

• Calculate tax deductions and distribute paychecks for auditing and tax reporting purposes.
• Applicant Tracking feature that allows you to create and post vacancies on the job page of the website and on various job portals.
• Design plans for onboarding sessions and communicate with new hires.

Incentivized

• It is really easy to navigate, I barely needed instruction on how to do things in it as it is very intuitive.
• Ease of workflow mapping, it was easy to have emails auto-generated to our staff regarding their eLearn content or compliance requirements.
• Onboarding was made much easier with the workflows, auto emails sent at different points in the onboarding process, ensuring everything gets done to prepare the company to accept the new hire and to inform the new hire of what to expect.

• I would like the ATS component that monitors candidate hiring to be able to trigger more hiring activities like connecting with our background check provider and scheduling a prospect appointment.
• The benefit statement could be more advanced.
• A little more update for the UXI.

Incentivized

• Could clarify what is being asked when creating expense reports.
• It could make 2FA more intuitive on mobile, such as allowing iPhone users to use Face ID as an alternative if the device is locked.
• Overall avoid using too much jargon when asking questions.

Incentivized

The AI assistant has always been able to direct me to the correct solution to any question i have about Rippling. Payroll is so easy, it takes about 10 minutes to go through the process.

Incentivized

The interface is very user-friendly. Everything you do on Rippling is communicated to you via email (for example, when your invoice is approved, when your payment will be received, and any login attempts). There are some things that need work, though, some minor issues with "where some menus are located", but those are minor things that don't spoil the overall experience with the product (but they should be addressed nonetheless).

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

When I did have to reach out to Rippling for assistance I was able to get quick help and my problem resolved in a time efficient manner with out any type of hick up. The customer support team is professional, kind and always available. This makes Rippling more welcoming to use on a daily basis.

The trainer went slow and and answered our questions.

Incentivized

It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!

Incentivized

Our company implemented the use of Gusto, and although the payroll service is excellent, the main reason we switched to Inova Payroll was the poor customer service that this program offered us in order to solve the "MANY" problems that were shown on the site.

Incentivized

We chose Rippling primarily based on cost and feature set available. As a small organization, budget is a high priority. Rippling gave us enterprise-level features at an affordable cost for an early stage start up. We appreciate that we have the opportunity to expand our feature set within Rippling as our business and workforce grow.

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• It minimized our cost as we were able to get rid of the paper time tracking system altogether.
• Recruiting, hiring, and onboarding are streamlined in one place where we can connect you directly to payroll.

Incentivized

• Our HR team used to spend almost three days doing payroll calculations before Rippling. This platform has cut that time down by 75%! Now they can devote the time they would've spent on payroll to other important tasks.
• Rippling saves employees time by making time-tracking less of a headache.
• Rippling has so many so many services that it's essentially a one-stop-shop for centralized HR solutions!

Incentivized