Intellum vs. NETLAB+

Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.

Incentivized

For the classes throughout my degree program, this has been one of the most helpful tools that are available to us. The detailed explanations along with the screenshots of the tasks I am working on, have given me a comfortable learning environment where I am confident in a "real" network setting, the processes will come at ease

Incentivized

• Easy to use interface. The quick options to add content to pages, and drag and drop organization, makes it easy for anyone to jump in and start adding information.
• Intellum is not just mobile responsive but mobile-friendly. This makes it super easy for people to view our content anywhere they are, any time they want.
• Intellum support is always quick to respond when we have questions or need help tweaking our setup. They also have a robust selection of self-service training courses available.

Incentivized

• Shared resources
• Only requires a browser and Internet for access
• Scheduling

Incentivized

• I think that Intellum can greatly improve the functionality of inactive courses existing in the tool in itself.
• Reporting is unreliable in Intellum which most of the time requires a lot of manipulation and scrubbing to obtain sufficient information.
• There is no exact idea of how long the time will be taken to tackle any issue encountered when service tickets are soared.

Incentivized

• The inability to save progress! :-) As we go through the labs, time can be a very stressful aspect if I don't allow for enough in the beginning or underestimated the time it would take to complete.

Incentivized

Most of our needs are met with this platform currently and the customer service has been excellent.

Incentivized

The system has changed since I started using it and it has become more intuitive. As a user and admin, I find that it is fairly easy to navigate.

Incentivized

The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have

Incentivized

Very satisfied with the support we received from our CSM and team

Incentivized

Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!

Incentivized

I was not part of the decision & implementation process. But NETLAB as far as our other programs is at the top, because it is very easy to use, and I have very few reliability issues. I don't have crashing machines, and the detailed labs make it easy to follow.

Incentivized

• The biggest impact Intellum has had on hc1 would be the space for learner engagement. I still have to work hard to direct our clients to the LMS (link from our hc1 solution) but when they do - they love it!
• Since the pandemic in 2019, hc1 also has noticed a big up tick in the usage of LMS from our clients because of the need for virtual learning.

Incentivized

• The shared datacenter has saved hundreds of thousands of dollars that might have been spent by the 28 individual colleges it supports.
• During the past year, and through the pandemic, over 130,000 hours of lab time were accrued.

Incentivized