Intercom vs. Kennected
Intercom vs. Kennected
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Kennected | N/A | Kennected is a LinkedIn simplifies the lead generation process by automating outreach, personalizing follow ups, to help build real relationships at scale, and helping to create new revenue streams. Kennected specializes in automating the prospecting and outreach process that is so time-consuming, via LinkedIn Automation. Kennected helps companies of all sizes, generate low-cost leads that convert into profitable customers. | $89 per month per user |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Kennected | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Kennected | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Affinity Score 9.1 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Intercom Score 8.7 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | DiscoverOrg (discontinued) Score 5.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Kennected | |
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Likelihood to Recommend | 9.0 (263 ratings) | 1.0 (1 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Kennected | |
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Likelihood to Recommend | Intercom | Kennected |
Pros | Intercom | Kennected |
Cons | Intercom | Kennected |
Likelihood to Renew | Intercom | Kennected No answers on this topic |
Usability | Intercom | Kennected No answers on this topic |
Reliability and Availability | Intercom | Kennected No answers on this topic |
Performance | Intercom | Kennected No answers on this topic |
Support Rating | Intercom | Kennected No answers on this topic |
Online Training | Intercom | Kennected No answers on this topic |
Implementation Rating | Intercom | Kennected No answers on this topic |
Alternatives Considered | Intercom | Kennected No answers on this topic |
Return on Investment | Intercom | Kennected |
ScreenShots | Intercom Screenshots |